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Collections Associate Jobs in Springfield, VA (NOW HIRING)

Signet Jewelers

Sales Associate

Vienna, VA · On-site

$14 - $19/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

Tory Burch

Support Associate

Leesburg, VA

$17.25 - $22.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch

Sales Associate

Leesburg, VA · On-site

$14.25 - $19.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch

Sales Associate

Mclean, VA · On-site

$14.25 - $19.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Non-Profit Organization

Be Seen First

Accounts Receivable Accountant

Washington, DC · On-site

$26 - $28/hr

Associate's degree OR high school diploma with at least 5 years of experience in credit, collections, billing, and accounting * Bachelor's degree or other college degree preferred * Previous ...

Zimmerman Associates, Inc.

Archivist

Washington, DC · On-site

$43.76/hr

C.) Pay Rate: $43.76/hour Zimmerman Associates, Inc. (ZAI) is seeking an experienced Archivist to ... Develop and finalize processing plans for collections * Apply archival principles and best ...

Zimmerman Associates, Inc.

Archivist

Washington, DC · On-site

$43.76/hr

C.) Pay Rate: $43.76/hour Zimmerman Associates, Inc. (ZAI) is seeking an experienced Archivist to ... Develop and finalize processing plans for collections * Apply archival principles and best ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Wpsproav

Accounts Receivable Coordinator

Wheaton, MD · On-site

$55 - $75/hr

Comfort managing a mixed portfolio of collections accounts, from routine recurring balances to large, project-based invoices * An Associate degree in Accounting, Finance, Business, or a related field ...

New

Tory Burch LLC

Sales Associate

Leesburg, VA · On-site

$14.25 - $19.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Bell Partners, Inc.

Assistant Community Manager

Fairfax, VA · On-site

$28.84 - $35.35/hr

We rise above industry standards when every associate embraces their unique role and seizes the ... You will be responsible for posting rental collections, making bank deposits, and overseeing the ...

Tory Burch LLC

Sales Associate

Mclean, VA · On-site

$14.25 - $19.25/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Bell Partners

Assistant Community Manager

Fairfax, VA · On-site

$28.84 - $35.35/hr

We rise above industry standards when every associate embraces their unique role and seizes the ... You will be responsible for posting rental collections, making bank deposits, and overseeing the ...

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All JobsCollections Associate JobsCollections Associate Jobs in Springfield, VA

Collections Associate information

See Springfield, VA salary details

$11

$21

$32

How much do collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections associate in Springfield, VA is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.09 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Springfield, VA?

The most popular types of Collections jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Collections Associate jobs?

Cities near Springfield, VA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

VN-US10-2026-061- Project Associate, USRAP Travel Loan, Repayment

International Organization for Migration

Washington, DC • On-site

Temporary

Posted 3 days ago

New

Job description


Introduction
This position is open to "Internal, Separated Staff, and External Applicants"
Job Identification (Reference Number): VN-US10-2026-061
Position Title: Project Associate, USRAP Travel Loan, Repayment
Duty Station City: Washington D.C.
Duty Station Country: United States of America
Grade & Salary: G5 (USD 6,714.58 Monthly)
Contract Type: One Year Fixed Term
Vacancy Type: Vacancy Notice
Initial duration: 12 months
"Fluency in English is required (oral and written). Additionally, fluency in Arabic is required."
IOM provides comprehensive support to the USRAP, including case processing, migration health assessments, cultural orientation training, organized transportation, and administration of the travel loan and collections program. The Department of Mobility Pathways and Inclusion (MPI), through the Resettlement and Movement Management Division (RMM), holds organizational responsibility for providing direction, oversight, and guidance to IOM's worldwide support for all resettlement programs.
Under the direct supervision of the Senior TLP Associate and the overall supervision of the Head of USRAP TLP, the incumbent is responsible for contacting TLP Participants ("migrants holding TLP accounts") for all matters related to any outstanding debt or paid in full loan, guided by IOM's principles, while following applicable federal, state, and regulatory guidelines and laws.
Responsibilities
  1. Initiate engaging and structured outreach calls to Participants with overdue accounts, ensuring communication adheres to all relevant legal guidelines, and encourage discussion of options for settling outstanding balances.
  2. Review and enter data in the system, ensuring compliance to SOPs and accuracy of the information, and record all contact results or dispositions, as well as document any relevant notes about the contact in the relevant system.
  3. Respond to general account inquiries from Participants via phone or email.
  4. Actively explore with Participants' options to establish a secure, amicable and fair agreement for repayment.
  5. Performs various skip tracing techniques to locate right parties to negotiate payment arrangements.
  6. Prepare and initiate distribution of repayment letters to Participants.
  7. Support Participants with general questions about the TLP WebPortal and support with registration when needed.
  8. Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with SOPs, Standards of Conduct, and relevant data protection rules.
  9. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with participants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management to any safeguarding or protection concerns, as well as any non-compliance to SOPs, programmatic legal requirements or codes of conduct by IOM staff or partners.
  10. Perform such other duties as may be assigned

Qualifications
Education
  • University Degree from an accredited academic institution, with at least three years of relevant professional experience, or
  • Completed high school diploma from an accredited academic institution, with at least five years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
  • Working experience in office management/ Accounting/Bookkeeping
  • Working experience in billing and collections is an advantage
  • Working experience in USRAP Travel Loan Program a distinctive advantage

Skills
  • Fair Debt Collection Practices Act (FDCPA) (strong advantageous)
  • MS Office Words, Excel, (required)
  • Strong verbal communication skills and ability to effectively persuade and influence without authority.
  • Highly motivated with strong interest in humanitarian dynamics and energetic with resilience to manage work pressure.

Languages
  • Fluency in English is required (oral and written)
  • Additionally, fluency in Arabic is required

IOM's official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies - Behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

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