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Collections Associate Jobs in Norfolk, VA (NOW HIRING)

Research, verify, and pursue collections resulting from audit findings when appropriate Landlord ... Our associates play an important role in this commitment by embracing change and showing up for ...

Research, verify, and pursue collections resulting from audit findings when appropriate Landlord ... Our associates play an important role in this commitment by embracing change and showing up for ...

AE - Stock Associate

Norfolk, VA · On-site

$14.50 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

Jewelry Sales Associate

Virginia Beach, VA · On-site

$15.75 - $19.50/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

Driver Check-In Associate

Hampton, VA · On-site

$17.36 - $26.01/hr

Identify missed collections and notify Credit Services. * Ensure food safety protocols were ... Speak effectively before groups of customers or associates of an organization. * Must have ...

Driver Check-In Associate

Suffolk, VA · On-site

$17.36 - $26.01/hr

Identify missed collections and notify Credit Services. * Ensure food safety protocols were ... Speak effectively before groups of customers or associates of an organization. * Must have ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Showing results 21-40

Collections Associate information

See Norfolk, VA salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for collections associate in Norfolk, VA is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.31 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Norfolk, VA?

The most popular types of Collections jobs in Norfolk, VA are:

What job categories do people searching Collections Associate jobs in Norfolk, VA look for?

The top searched job categories for Collections Associate jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Collections Associate jobs?

Cities near Norfolk, VA with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Norfolk, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,556 per year, or $20 per hour.

Lease Accounting Associate

Dollartree

Chesapeake, VA • On-site

$25.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,520 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

Job Description

Lease Accounting Associate

Your analytical skills, attention to detail, and relationship-building abilities make you a great fit for our Lease Accounting Associate position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

About Your Role:

As a Lease Accounting Associate at Dollar Tree's corporate office, you'll manage the financial obligations associated with a portfolio of more than 650 store leases. You'll review and process lease-related expenses, analyze commercial lease agreements, perform audits, and collaborate with landlords and internal partners to ensure the accuracy of lease payments and recoveries. Your work will directly support the company's financial operations while helping identify cost-saving opportunities and ensure compliance with lease terms.

Your day-to-day job duties include, but are not limited to, the following:

Lease Financial Management:

  • Manage the financial aspects of an assigned portfolio of approximately 650+ store leases

  • Review payment schedules exceeding $6.5 million per month for assigned locations

  • Review and prepare invoices for recurring rent payments, operating expense charges, reconciliations, rent escalations, CPI increases, and lease modifications

  • Process and approve lease-related payments including rent, real estate taxes, common area maintenance (CAM) charges, insurance premiums, and other occupancy expenses

  • Maintain accurate lease payment records and monitor financial activity within assigned portfolio

Lease Analysis & Auditing:

  • Review and interpret lease agreements, amendments, and related legal documents to verify billing accuracy and compliance

  • Perform desktop audits of landlord year-end reconciliations to validate operating expenses, lease caps, and first-year variances

  • Analyze landlord statements and identify billing discrepancies, unauthorized charges, or overpayments

  • Conduct historical audits and identify opportunities for cost recovery and savings

  • Research, verify, and pursue collections resulting from audit findings when appropriate

Landlord Relations & Issue Resolution:

  • Develop and maintain professional relationships with landlords and property representatives

  • Research and resolve past-due balances, account reconciliations, and default notices

  • Address landlord disputes and critical issues through collaboration with Lease Accounting leadership and Legal partners

  • Maintain databases and reporting tools used to track workflow, portfolio activity, and cost-savings initiatives

  • Assist with special projects and other duties as assigned

Your Required Skills and Experience:

  • Minimum of 2 years of experience in commercial real estate, commercial property management, lease administration, or a related field

  • Understanding of basic accounting principles and strong mathematical aptitude

  • Excellent analytical, problem-solving, and critical-thinking skills

  • Strong verbal and written communication skills

  • Proven ability to build and maintain effective professional relationships

  • Exceptional attention to detail and organizational skills

  • Ability to successfully manage multiple priorities in a fast-paced environment

  • Strong time management skills with the ability to adapt to changing deadlines with a sense of urgency

  • Ability to work independently with minimal supervision

  • Proficiency in Microsoft Outlook, Word, and Excel

  • Demonstrated ability to produce accurate, high-quality work while taking initiative and ownership of responsibilities

Preferred Requirements:

  • Experience in commercial real estate, lease administration, lease accounting, or contract management

  • Knowledge of commercial lease concepts, operating expense reconciliations, and occupancy costs

  • Experience conducting audits or financial analysis related to lease obligations

Start Rate = 22.00 -$25.50 based on experience.

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans with matching contribution

  • Employee Stock Purchase Program

  • Educational Assistance

  • Access to PerkSpot, an employee discount platform for goods and services

  • And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value. It's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform, and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time500 Volvo Parkway,Chesapeake,Virginia 23320AccountingDollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US