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Collections Associate Jobs in Dover, OH (NOW HIRING)

pca

Senior Accounting Associate

Massillon, OH

The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

American Eagle Outfitters

Aerie - Stock Associate

Canton, OH · On-site

$14 - $17.75/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body ...

Skechers

Retail Sales Associate

Canton, OH · On-site

$14.25 - $15.12/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Canton, OH

$14.25 - $15.12/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Canton, OH · On-site

$14.25 - $15.12/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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All JobsCollections Associate JobsCollections Associate Jobs in Dover, OH

Collections Associate information

See Dover, OH salary details

$10

$18

$27

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Dover, OH is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.91 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Dover, OH are hiring for Collections Associate jobs? Cities near Dover, OH with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Dover, OH as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,900 per year, or $18.7 per hour.

Collections Representative

Consumers National Bank

Minerva, OH • On-site

$15.75 - $20.25/hr

Full-time

Posted 4 days ago

Job description

Description

The Collections Representative is responsible for the attainment of loan collection objectives and assists in the overall direction and operations of the collection activity of the organization.


  • Assist in the management of all properties acquired through foreclosure and other collection activities
  • Assist the Workout Officer in the collection activity of all branches of the organization.
  • Communicate with each Branch Manager, Assistant Manager, and/or any other employee involved in the collection process.
  • Recommend foreclosure, repossession, charge off and legal action when appropriate.
  • Work with Loan Servicing to resolve any discrepancies on loan balances, postings, etc.
  • Recommend to the Workout Officer all loans that may deserve special attention or to be added to the Watch List.
  • Determine which loans need special collection efforts and decide who shall make those efforts.
  • Personally handle the collection action on those loans assigned
  • Communicate with supervisor on potential loan losses.
  • Review the files of all charged off loans and recommend internal recovery efforts if appropriate.
  • Prepare and forward charged off loan files to the appropriate legal counsel.
  • Prepare and maintain the Repossession List.
  • Assist in the preparation of the monthly delinquency, charge off and troubled loan reports.
  • Assist Workout Officer in communication with legal counsel on collection activity.



Requirements

  • Associates Degree or equivalent work experience
  • Two (2) years collections experience in a banking environment preferred
  • Well developed communication skills
  • Strong attention to detail
  • Excellent customer service and negotiation skills
  • Well developed time management and organization skills
  • Familiarity with financial data and reports
  • Ability to accept management instruction and execute tasks while under pressure
  • Proficient in Microsoft Office software
  • Able to exercise appropriate judgment and seek/involve management when necessary
  • Experience working in a team-oriented, collaborative environment

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