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Collections Associate Jobs in Mason, OH (NOW HIRING)

Worldpay

Collections Agent

Cincinnati, OH · On-site

We're looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team and help shape the future of global commerce. What you'll own * Connect with customers to help ...

Bush Truck Leasing

Collections Representative

Mason, OH · On-site

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting ... Associate degree in business, finance, or a related field preferred but not required * Customer ...

System Soft Technologies

Associate Attorney

Madeira, OH · On-site

$85K - $100K/yr

Associate Attorney (Foreclosure & Creditors' Rights) Location: Madeira, Ohio (Cincinnati area ... Experience: 0-3 years of experience in bankruptcy, collections, or civil litigation. (Courtroom ...

Brock & Scott PLLC

Associate Attorney

Cincinnati, OH · On-site

Manage and support a caseload involving mortgage foreclosure and creditor-side collections matters in Ohio and Kentucky under attorney supervision as needed. * Review legal documents, loan files, and ...

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All JobsCollections Associate JobsCollections Associate Jobs in Mason, OH

Collections Associate information

See Mason, OH salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections associate in Mason, OH is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.68 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Mason, OH are hiring for Collections Associate jobs?

Cities near Mason, OH with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Mason, OH as of August 2026, with employment types broken down into 73% Full Time, 21% Part Time, 3% Temporary, and 3% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $40,390 per year, or $19.4 per hour.

Collections Agent

Worldpay

Cincinnati, OH • On-site

Full-time

Re-posted 7 days ago

Job description

Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team and help shape the future of global commerce.
What you'll own
  • Connect with customers to help resolve past-due accounts through phone calls, emails, and other outreach methods, while working together to find payment solutions that fit their needs.
  • Keep an eye on outstanding balances and proactively help customers bring their accounts up to date.
  • Assist customers with billing and settlement questions, providing a positive experience and timely resolution.
  • Track and share updates on account statuses and payment progress.
  • Partner with teammates and support other accounting-related activities when needed.
  • Take ownership of your workday by managing priorities, balancing multiple tasks, and contributing to the success of the team.
  • Maintain accurate customer records and ensure information stays current and organized.
  • Process customer payments accurately and efficiently.
  • Record payment activity and account updates in the appropriate systems and reports.
  • Jump in on additional projects and responsibilities as needed.
  • What's in it for you? This role offers hourly pay plus a monthly incentive opportunity, giving you the chance to earn even more based on your contributions and results!

What you'll bring:
  • High school diploma or GED required
  • Business-to-business (B2B) experience desired
  • Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
  • Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
  • Intermediate computer navigation and operation skills
  • Ability to work independently and in a team environment
  • Demonstrate effective people skills and sensitivities when dealing with others

About the team
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.

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