ZipRecruiter

Log In

1

Collections Associate Jobs in Wooster, OH (NOW HIRING)

pca

Senior Accounting Associate

Massillon, OH · On-site

The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

American Eagle Outfitters

Aerie - Stock Associate

Canton, OH · On-site

$14 - $17.75/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREALâ„¢ movement, we celebrate our community by advocating for body ...

Skechers

Retail Sales Associate

Canton, OH · On-site

$14.25 - $15.12/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

next page

Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Wooster, OH

Collections Associate information

See Wooster, OH salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections associate in Wooster, OH is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Wooster, OH are hiring for Collections Associate jobs?

Cities near Wooster, OH with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Wooster, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,436 per year, or $18 per hour.

Credit and Collections Specialist

Wolff Bros. Supply, Inc.

Medina, OH

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Since 1965, Wolff Bros. Supply, Inc. has been an important part of the wholesale distribution industry. Through our support of commercial, industrial, institutional, and residential sectors, we are one of the largest distributors in Ohio for HVAC, electrical, plumbing, lighting and tool products.
Credit amp; Collections Specialist– Medina, OH
MUST HAVE FULL CYCLE CREDIT MANAGEMENT EXPERIENCE
Wolff Bros. Supply, Inc. is one of the largest independent Plumbing, Electrical, and HVAC distributors in America. We are looking for a Credit amp; Collections Representative to add to our growing team at our Medina location.
As a Credit amp; Collections Specialist, you will play a crucial role in managing the credit and collection processes for our organization. Your primary responsibility will be evaluating creditworthiness, monitoring credit limits, and implementing collection strategies to minimize bad debt and improve cash flow. You will ensure the timely collection of outstanding payments from customers while maintaining positive relationships. Additionally, you will provide exceptional customer service and support to internal and external stakeholders.
NOTE: This position is NOT for a transactional or banking collection background. Need to have Full-cycle experience!
Work Week amp; Hours: M-F 8:00 a.m. - 5:00 p.m., No Evenings or weekends.
Pay: $50K-$55K range, plus quarterly bonus Requirements:
  • Associate degree in finance or a related field (or equivalent experience) preferred.
  • Proven experience in credit and collections, in a corporate or B2B environment.
  • Strong knowledge of credit analysis and collection techniques.
  • Familiarity with financial statements, credit reports, lien laws, and legal regulations related to credit and collections.
  • Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
  • Exceptional problem-solving and decision-making abilities, with attention to detail.
  • Proficiency in using credit management software and MS Office Suite.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Job Duties:
  • Credit Management: assess and evaluate the creditworthiness of new and existing customers.
  • Collections: implement effective collection strategies to ensure timely payment of outstanding invoices.
  • Relationship Management: build and maintain strong relationships with customers, understanding their needs and addressing concerns.
  • Reporting and Analysis: prepare regular reports on outstanding balances, collection efforts, and credit related metrics.
  • Process Improvement: continuously assess credit and collection processes, identifying opportunities for improvement and implementing best practices.
Why choose us? A great company begins with great people!
  • Family owned amp; operated since 1965
  • Benefits including: Medical, Dental, Vision, Company Paid: Short Term Disability amp; Life Insurance
  • 401k with MATCH
  • Paid Time Off
Apply today at www.wolffbros.com/careers or send a message to hr@wolffbros.com.
We believe in diversity and are an Equal Opportunity Employer

Apply