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Collections Associate Jobs in Columbus, OH (NOW HIRING)

Associate Community Manager

Columbus, OH · On-site

$14.25 - $17.25/hr

We are currently looking for an Associate Community Manager to join our on-site community team to ... Accurately prepare and submit communications to the collections department * Participate in ...

Associate Community Manager

Columbus, OH · On-site

$14.25 - $17.25/hr

We are currently looking for an Associate Community Manager to join our on-site community team to ... Accurately prepare and submit communications to the collections department * Participate in ...

Our growing regional Creditors' Rights law firm is seeking a motivated Associate Attorney to manage ... in bankruptcy, collections, civil litigation, or related areas (court experience a plus)

AE - Stock Associate

Lancaster, OH · On-site

$13.75 - $17.25/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

Showing results 21-40

Collections Associate information

See Columbus, OH salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collections associate in Columbus, OH is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.31 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Columbus, OH?

The most popular types of Collections jobs in Columbus, OH are:

What job categories do people searching Collections Associate jobs in Columbus, OH look for?

The top searched job categories for Collections Associate jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Collections Associate jobs?

Cities near Columbus, OH with the most Collections Associate job openings:

Infographic showing various Collections Associate job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,486 per year, or $19.9 per hour.

$16 - $19.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Diamonds Direct rating

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

23rd of 30 rated jewelry retailers


Job description

Diamonds Direct Jewelry Sales Associate

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO?

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Key Responsibilities:

  • Customer Service Excellence: Provide top-notch service by always prioritizing the customer's needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
  • Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
  • Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
  • Sales Process: Manage the sales process with a focus on what's best for the customer, including detailed follow-through after the sale.
  • Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
  • Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What's in it for You?

  • Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
  • Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
  • Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:

  • Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
  • Availability: Must be able to work Saturdays, as it is a peak day for sales.
  • Skills:
    • Strong focus on customer service and relationship-building.
    • Well-organized with a keen eye for detail.
    • Professional demeanor and appearance.

If you are passionate about luxury jewelry, thrive in a dynamic and supportive environment, and are dedicated to providing exceptional customer experiences, we invite you to apply and join the Diamonds Direct family.


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