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Collections Associate Jobs in Chicago, IL (NOW HIRING)

BDO USA

Credit Analyst (B2B Collections)

Chicago, IL · On-site

$28.85 - $33.66/hr

Associate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred Experience: * Two (2) or more years of credit / collections field experience, required * Prior ...

BDO

Credit Analyst (B2B Collections)

Chicago, IL

$28.85 - $33.66/hr

Associate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred Experience: * Two (2) or more years of credit / collections field experience, required * Prior ...

circa

AR Collections Specialist

Skokie, IL · On-site

$26/hr

Reporting directly to the Manager of Credit & Collections within the Credit & Collections ... Associate's degree or equivalent from a college or university accredited by the US Department of ...

ICON MEDICAL NETWORK

Associate Dentist

Highland, IN · On-site

Seeking an Associate Dentist to work Mon-Fri alongside a part time provider * 6 month Daily guarantee with 32% of collections * Full ancillary staff for support * Attractive sign on bonus! Equipment ...

ICON MEDICAL NETWORK

Associate Dentist

Highland, IN · On-site

Seeking an Associate Dentist to work Mon-Fri alongside a part time provider * 6 month Daily guarantee with 32% of collections * Full ancillary staff for support * Attractive sign on bonus! Equipment ...

SunSource

B2B Collections Specialist

Addison, IL · On-site

$18.50 - $25/hr

Our associates are what makes us unique and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would ...

Art Institute of Chicago

Retail Associate

Chicago, IL · On-site

$15.75 - $18/hr

About the Art Institute of Chicago The Art Institute of Chicago shares its singular collections ... Associate flexibility as role varies daily. They are placed in any area of the store they are ...

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All JobsCollections Associate JobsCollections Associate Jobs in Chicago, IL

Collections Associate information

See Chicago, IL salary details

$11

$21

$31

How much do collections associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for collections associate in Chicago, IL is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.75 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Chicago, IL? The most popular types of Collections jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Collections Associate jobs? Cities near Chicago, IL with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $44,245 per year, or $21.3 per hour.

Collections Manager

Boys and Girls Clubs of North Central Illinois

South Elgin, IL • On-site, Remote

Other

Posted 24 days ago

Job description

Description

This Isn't Your Typical Finance Role...


At Boys & Girls Clubs of North Central Illinois, we believe every kid deserves a champion - and every champion needs a strong team behind them.


That's where YOU come in.


We're looking for a dynamic, organized, people-focused Collections Manager who is ready to combine finance, relationship-building, problem-solving, and mission-driven work into one exciting role.


This position is bigger than collections.


You'll help:

  • Keep youth programs running
  • Support families with compassion
  • Strengthen community partnerships
  • Help funding flow into life-changing programs
  • Build systems that make a real impact

If you love organization, communication, teamwork, and making a difference every single day - this may be the perfect role for you.

Why This Role Matters

Strong financial systems create stronger opportunities for youth and families.

As Collections Manager, you'll help ensure:

  • Kids continue accessing safe and supportive spaces 
  • Families receive support and guidance 
  • Funding and reimbursements are processed smoothly 
  • The organization remains strong and sustainable 

You'll play a key role in helping BGCNCIL continue changing lives across our communities.

How This Role Lives Our BLUE Values

Believe

You believe strong systems create stronger opportunities for youth and families.

Learn

You're always looking for better ways to improve processes, communication, and efficiency.

Unite

You build positive relationships with families, donors, staff, and community partners.

Elevate

You help strengthen accountability, organization, and long-term sustainability across the organization.

What You'll Do

Collections & Financial Stewardship

  • Manage collections related to: 
    • Membership fees 
    • Donor pledges 
    • CCAP payments 
    • Grant reimbursements 
  • Monitor accounts receivable and payment trends 
  • Communicate with families, donors, grantors, and agencies 
  • Create payment plans and support solutions for families 
  • Help strengthen the organization's financial sustainability 

CCAP & Grant Coordination

  • Process CCAP certificates 
  • Track attendance claims and reimbursement timelines 
  • Communicate with CCR&R and funding agencies 
  • Support grant reimbursement submissions 
  • Ensure documentation is accurate and organized 

Systems, Reporting & Operational Excellence

  • Maintain records in: 
    • QuickBooks       
    • Salesforce/MyClubHub       
    • Bill.com       
    • Excel       
  • Prepare collection and reimbursement reports 
  • Identify trends, risks, and process improvements 
  • Support efficient and organized financial operations 

Relationship Building & Communication

  • Support families with professionalism and empathy 
  • Collaborate with Development, Finance, and Compliance teams 
  • Build strong relationships with community partners 
  • Communicate clearly, respectfully, and compassionately 
  • Help create a positive experience for everyone you interact with 

Who Thrives in This Role?

You might be a great fit if you:

  • Love organization and problem-solving
  • Are detail-oriented but also people-focused
  • Can balance accountability with compassion
  • Enjoy improving systems and processes
  • Communicate confidently and professionally
  • Want your work to make a meaningful impact 

Requirements

What We're Looking For

Qualifications

  • Associate degree in Accounting, Finance, Business Administration, or related field preferred 
  • 3+ years of collections, accounts receivable, or related finance experience 
  • Experience  with: 
    • QuickBooks       
    • Salesforce/MyClubHub       
    • Bill.com       
    • Excel or similar systems 
  • Strong organizational and communication skills 
  • Ability to maintain confidentiality and professionalism 
  • Experience with CCAP or childcare subsidy programs preferred 
  • Bilingual in English and Spanish preferred  

Why You'll Love Being Part of the BLUE Crew

  • Mission-driven work that changes lives
  • Collaborative and supportive culture
  • Opportunities for growth and leadership
  • Meaningful relationships and teamwork
  • The chance to make a direct impact every day
  • Work that matters beyond spreadsheets and reports

Working Conditions

  • Full-time position averaging 40 hours/week 
  • Primarily office-based in South Elgin 
  • Limited remote flexibility as approved 
  • Frequent communication with families, donors, agencies, and staff 
  • Some schedule flexibility may be needed   

Ready to Make an Impact?

If you're a finance professional who believes strong systems + compassionate communication create stronger communities, we'd love to meet you.

Every kid deserves a champion. Become a champion at BGCNCIL. 

Apply