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Collections Associate Jobs in Chicago, IL (NOW HIRING)

Above Lending

Collections Agent

Chicago, IL · On-site

$18/hr

Associate's or Bachelor's degree in related field is preferred. * Minimum of 2 years experience in consumer collections * Strong understanding of financial products, services, and regulations.

CFS

Legal collections

Itasca, IL

Why This Legal Collections Opportunity Stands Out: • Opportunity to work closely with senior ... Office • Associate's degree or paralegal certification preferred #LegalCollections ...

New

Onbe

Collections Specialist

Buffalo Grove, IL · On-site

$19 - $25.75/hr

The Collections Specialist is responsible for managing accounts receivable, ensuring the timely ... High school diploma or equivalent required; associate or bachelor's degree preferred. * Strong ...

Onbe

Collections Specialist

Buffalo Grove, IL

$19 - $25.75/hr

The Collections Specialist is responsible for managing accounts receivable, ensuring the timely ... High school diploma or equivalent required; associate or bachelor's degree preferred. * Strong ...

Corcentric

Collections Manager

Downers Grove, IL · On-site

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume ... Associate's or Bachelor's degree in a relevant discipline * Experience with Dynamics 365 software ...

Corcentric

Collections Manager

Downers Grove, IL · On-site +1

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume ... Associate's or Bachelor's degree in a relevant discipline * Experience with Dynamics 365 software ...

Corcentric

Collections Manager

Downers Grove, IL · On-site

As a Collections Manager, you will: * Manage collections across a portfolio of high-volume ... Associate's or Bachelor's degree in a relevant discipline * Experience with Dynamics 365 software ...

Acosta

Collections Research Analyst

Oak Brook, IL

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and ... Build and maintain professional, productive relationships with vendors, ADW internal associates ...

Acosta

Collections Research Analyst

Oak Brook, IL · On-site

$58K - $64K/yr

The Collections Research Analyst audits aged orders for accuracy, confirms past-due status, and ... Build and maintain professional, productive relationships with vendors, ADW internal associates ...

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Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Chicago, IL

Collections Associate information

See Chicago, IL salary details

$11

$21

$31

How much do collections associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for collections associate in Chicago, IL is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.75 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Chicago, IL? The most popular types of Collections jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Collections Associate jobs? Cities near Chicago, IL with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $44,245 per year, or $21.3 per hour.

Contact Us, Collections Representative

Blitt and Gaines

Naperville, IL • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title: Contact Us Collections Representative
Job Summary:
The Contact Us representative works directly with consumers, attorneys and authorized parties via our Contact Us website via email. The representative is accountable for accessing and acting upon e-mails sent to the firm via its "Contact Us" and related e-mail in-boxes, with the goal of responding to or forwarding the emails with instruction within pre-determined turnaround times depending on the type of email. The associate will also be assigned approved agreements and letters (Written correspondence) created internally to be sent via email/fax to consumers or authorized third parties. The representative will use both template and Ad Hoc email forms for all communications.
Primary responsibilities and duties:
  • Daily monitoring of the internal communications via Outlook:
    • Contact Us email inbox and subfolders
    • Power of Attorney (POA) email inbox
    • Pleadings email inbox
  • Daily maintaining of the Contact Us stoplight and the files forwarded to the Contact Us team through internal coding and client requirements.
  • Accurately respond to consumer/attorney/ATP e-mails in a timely fashion.
  • Proactive collections efforts through email communication with consumer, attorneys or ATP's.
  • Accurately document the firm's system of record (CLS)
  • Provide sent and received emails to designated firm staff as required
  • Requires the ability to exercise discretion and independent judgment.
  • Ability to resolve files and maximize collection opportunities.

Minimal Job Qualifications and Requirements:
  • Collection Master (CLS) experience is a plus.
  • Collections experience is a plus.
  • Detail orientated communication and documentation skills.
  • Ability to work independently and show ownership of the position and its requirements.
  • Organized with the ability to multi task and time management
  • Detail orientated with the ability to understand multiple systems
  • Expert knowledge of all applicable Federal and State collection laws.
  • Ability to accurately type 40 words per minute.
  • Strong written and oral communication skills is a must.
  • Above average spelling and grammar.
  • Must be able to read and understand written communications from consumers and attorneys.
  • Demonstrated ability to think independently and use good judgment.
  • Fundamental knowledge of Microsoft Office Products.
  • Analytical problem-solving skills
  • Understand Company and Client policies and procedures to ensure files are documented properly.
  • good critical thinking skills and exercise sound judgment.
  • Team player with the ability to be flexible and handle what is provided to them that day.

Education/Experience:
  • High School diploma
  • Above average computer skills.
  • College is a plus
  • Must have three years or more experience in the following: call center quality assurance or operations, collections, customer service, banking or business related fields..

Benefits:
  • Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability.

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