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Collections Admin Assistant Jobs in Portland, OR

Paralegal

Lake Oswego, OR ยท Hybrid

$80K - $90K/yr

... collections who enjoys working in a collaborative, fast-paced environment. Responsibilities ... Coordinate with legal assistants and communicate professionally with clients, courts, and third ...

New

Paralegal

Lake Oswego, OR ยท Hybrid

$80K - $90K/yr

... collections who enjoys working in a collaborative, fast-paced environment. Responsibilities ... Coordinate with legal assistants and communicate professionally with clients, courts, and third ...

New

This role is ideal for someone who enjoys working with customers, managing collections, processing ... Prepare reports and support month-end closing activities * Assist with other accounting and ...

New

This role is ideal for someone who enjoys working with customers, managing collections, processing ... Prepare reports and support month-end closing activities * Assist with other accounting and ...

New

Accounts Receivable Supervisor

Hillsboro, OR ยท On-site

$77K - $82K/yr

Oversee high-volume invoicing and collections activities involving hundreds of invoices each month ... * Assist in determining proper cash application for customer payments. * Monitor customer ...

Accounts Receivable Supervisor

Hillsboro, OR ยท On-site

$77K - $82K/yr

Oversee high-volume invoicing and collections activities involving hundreds of invoices each month ... * Assist in determining proper cash application for customer payments. * Monitor customer ...

Business Office Manager

Portland, OR ยท On-site

$27 - $33/hr

Manage accounts receivable functions including resident billing, collections, payment processing ... Partner with the Executive Director, Administrator, Director of Nursing Services, Director of ...

Front Desk Receptionist

West Linn, OR ยท On-site

$16 - $20.50/hr

Open and prepare the office for business each day; assist with end-of-day closing and security ... Balance daily collections, reconcile deposits, and enter into Daily Net Revenue (DNR) tracking ...

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Collections Admin Assistant information

See Portland, OR salary details

$10

$21

$32

How much do collections admin assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for collections admin assistant in Portland, OR is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.47 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What cities near Portland, OR are hiring for Collections Admin Assistant jobs?

Cities near Portland, OR with the most Collections Admin Assistant job openings:

Accounts Receivable / Accounts Payable & Rental Counter Administrator

Portland, OR โ€ข On-site

Lets Work LLC
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

$23/hr

Full-time

PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Our client is seeking a detail-oriented and customer-focused Accounts Receivable / Accounts Payable & Rental Counter Administrator to join their team. This position plays a critical role in supporting daily business operations through accounting administration, customer service, records management, and rental counter support.

The ideal candidate will be comfortable working with customers, managing financial transactions, maintaining both physical and digital records, and assisting with general office operations. Strong organizational skills, attention to detail, and the ability to multitask are essential for success in this role.

Essential Duties & Responsibilities

Accounts Receivable

  • Generate and process customer invoices.
  • Monitor outstanding customer balances.
  • Contact customers regarding overdue accounts and collection efforts.
  • Process customer payments and maintain accurate records.
  • Research and resolve payment discrepancies.
  • Assist with account reconciliations.

Accounts Payable

  • Process vendor invoices and maintain payment records.
  • Verify invoices against purchase orders and receiving documentation.
  • Prepare payments and assist with vendor account reconciliation.
  • Maintain organized accounts payable files and records.

Purchase Orders & Inventory Documentation

  • Create and issue purchase orders (POs).
  • Receive and process completed purchase orders.
  • Verify purchase order documentation for accuracy.
  • Maintain organized records of all purchasing transactions.

Customer Service & Rental Counter Support

  • Assist customers at the rental counter.
  • Answer incoming phone calls and direct inquiries appropriately.
  • Provide exceptional customer service to walk-in and phone customers.
  • Support rental transactions and administrative processing as needed.
  • Communicate professionally with customers, vendors, and corporate personnel.

Records Management & Administrative Support

  • Maintain organized paper files and records.
  • Scan, copy, and upload documents into shared digital filing systems.
  • Ensure corporate office has access to current electronic records.
  • Retrieve paper files and documentation upon request.
  • Assist with data entry and document management projects.
  • Support general office operations and administrative tasks.

Qualifications

  • Previous experience in Accounts Receivable, Accounts Payable, bookkeeping, or office administration preferred.
  • Customer service experience required.
  • Strong attention to detail and organizational skills.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Proficient with Microsoft Office (Excel, Outlook, Word).
  • Comfortable learning new software systems.
  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality and professional business standards.

Preferred Qualifications

  • Experience in equipment rental, construction, industrial services, or related industries.
  • Experience with accounting or ERP software.
  • Purchase order and invoicing experience.
  • Collections experience.

Key Competencies

  • Organization and time management
  • Customer service excellence
  • Financial accuracy
  • Problem-solving
  • Professional communication
  • Dependability and accountability
  • Record keeping and documentation management

Benefits

  • Competitive compensation based on experience.
  • Stable, long-term career opportunity.
  • Supportive team environment.
  • Opportunity for growth and advancement.

Company Description

Our Mission
To empower Businesses and individuals to excel by forging meaningful connections that fuel growth and success contributing to a thriving community