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Collections Admin Assistant Jobs in Baltimore, MD

ETalentNetwork

Systems Administrator

College Park, MD · On-site

Responsibilities : • Assist in the installation, configuration, and maintenance of servers and ... collections, patching, software deployment, client administration. • Strong problem-solving ...

Troon Golf

Controller

Pikesville, MD · On-site

$100K - $125K/yr

... payments, collections, reconciliation, and record keeping. * Reconciles and audits petty cash ... Accounts Payable, Accounts Receivable, Admin Assistant etc. * Assures that effective orientation ...

Troon

Controller

Pikesville, MD

$100K/yr

... payments, collections, reconciliation, and record keeping. * Reconciles and audits petty cash ... Accounts Payable, Accounts Receivable, Admin Assistant etc. * Assures that effective orientation ...

Umd

Assistant Director

College Park, MD · On-site

$75K - $85K/yr

Ability to develop and administer new policies and procedures. Ability to interpret and apply ... Knowledge of collections management databases, cloud-based work management software (e.g., Trello ...

University of Maryland

Assistant Director

College Park, MD · On-site

$75K - $85K/yr

Ability to develop and administer new policies and procedures. Ability to interpret and apply ... Knowledge of collections management databases, cloud-based work management software (e.g., Trello ...

Transwestern

Assistant Property Manager

Baltimore, MD · On-site

$18.50 - $25/hr

Administer all leases to assure compliance with provisions/agreement. * Determine and execute on ... rent collections. * Maintain current certificates of insurance for all tenants; ensure coverage ...

Trans western

Assistant Property Manager

Baltimore, MD · On-site

$18.50 - $25/hr

Administer all leases to assure compliance with provisions/agreement. * Determine and execute on ... rent collections. * Maintain current certificates of insurance for all tenants; ensure coverage ...

Electrical Contractor

Be Seen First

Service Administrator

Laurel, MD · On-site

Position Summary The Electrical Service Administrator provides comprehensive administrative support ... requirements. * Assist with collections by providing supporting documentation when requested.

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All JobsCollections Admin JobsCollections Admin Assistant JobsCollections Admin Assistant Jobs in Baltimore, MD

Collections Admin Assistant information

See Baltimore, MD salary details

$10

$19

$30

How much do collections admin assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collections admin assistant in Baltimore, MD is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.93 per hour, depending on experience, location, and employer.

What does a collections admin assistant do?

A Collections Admin Assistant supports the collections department by handling administrative tasks such as processing payments, maintaining records, preparing correspondence, and assisting with communication between clients and collection agents. They help ensure that overdue accounts are managed efficiently and that all documentation is accurate and up-to-date. Their role is crucial in helping organizations recover outstanding debts while providing excellent customer service.

What are the key skills and qualifications needed to thrive as a collections admin assistant, and why are they important?

To thrive as a Collections Admin Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of accounting or finance, often supported by relevant administrative experience or coursework. Familiarity with collections management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a professional demeanor help manage sensitive interactions with clients and internal teams. These skills ensure effective debt recovery processes, accuracy in record-keeping, and positive relationships with stakeholders.

What are some common challenges a collections admin assistant faces, and how can they be managed?

Collections Admin Assistants often encounter challenges such as managing a high volume of accounts, prioritizing tasks, and dealing with difficult or unresponsive clients. Staying organized with robust tracking systems and clear communication protocols can help manage workload efficiently. Building strong relationships with both internal teams and clients is essential for resolving issues quickly and maintaining a positive work environment. Regular training on negotiation techniques and updates on compliance regulations can also support success in this role.

What is the difference between Collections Admin Assistant vs Collections Specialist?

AspectCollections Admin AssistantCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer administrative certificationsHigh school diploma; some roles may require certifications in collections or finance
Work EnvironmentOffice setting, administrative support in finance or collections departmentsOffice setting, focused on debt recovery and client communication
Employer & IndustryFinancial institutions, healthcare, retail companiesFinancial services, healthcare, retail, and credit companies
Search & Comparison IntentLooking for administrative roles supporting collections teamsSeeking roles focused on debt collection and account management

The Collections Admin Assistant primarily provides administrative support within collections departments, handling paperwork, data entry, and scheduling. In contrast, the Collections Specialist actively manages debt recovery, communicates with clients, and negotiates payment plans. Both roles are essential in the collections process but differ in responsibilities and focus areas.

What are popular job titles related to Collections Admin Assistant jobs in Baltimore, MD?

For Collections Admin Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Collections Admin Assistant jobs in Baltimore, MD look for?

The top searched job categories for Collections Admin Assistant jobs in Baltimore, MD are:

Collections Admin Assistant jobs near you
Infographic showing various Collections Admin Assistant job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,407 per year, or $19.9 per hour.

Assistant Center Administrator

Behavioral Innovations

Cockeysville, MD

$58K/yr

Full-time

Medical, Dental, Vision

Re-posted 2 days ago

Behavioral Innovations rating

5.7

Company rating: 5.7 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

151st of 243 rated social care providers

Job description

Overview
Assistant Center Administrator 

 Clinic-Based ABA Therapy 
 Behavioral Innovations – Cockeysville Treatment Center 

Mission:  The mission for this role is to seek influential leaders that manage daily operations, ensuring productivity and efficiency on finance/budgeting, staffing, scheduling an overall growth, in an empathetic and compassionate manner in alignment with clinical outcomes.

Our Assistant Center Administrators are passionate individuals who think outside the box, enjoy working in a fast-paced environment, and push the envelope to support all daily operations. They are responsible for new hire orientation, hiring and performance assessments of all treatment center staff, except our BCBAs. To ensure our clients schedules are being forecasted appropriately, our Assistant Operations Administrators will block the schedules out a month in advance for our staff and clients. Due to our individualized 1:1 center-based services the staffing element of this role is extremely critical to ensure we have appropriate staff to be paired with our clients. The Administrators work closely with our Board-Certified Behavior Analysts (BCBAs) in the evaluation and development of existing and new therapy services. Our treatment center hours of operation are Monday-Friday, 8am-6pm.

Why choose Behavioral Innovations:

  • Daily Pay: Access your pay when you need it!
  • Wellbeing Program: Equipping you with tools to achieve your wellness goals.
  • OVIA Health: A Women's Health App supporting you throughout the entire Parenthood Journey.
  • Employee Assistance Program (EAP): Comprehensive support for your mental, emotional, and physical health.
  • Supportive Team Structure: Our clients and families are our top priority, and we foster a collaborative and expert team environment.
  • Additional Programs Offered at BI: ABA Intern, Referral Bonuses, Employee Recognition, Employee Perks.
  • Career Advancement Opportunities: Ongoing training & Professional development for all employees.
  • Insurance: Medical, Vision, Dental, and Supplemental Insurance Policies.

Compensation: $58,656

Outcomes:

  • To maintain a center culture that provides a nurturing learning environment while overseeing the daily operations including but not limited to staffing, scheduling, meeting financial metrics and growth of facility.
  • Approve all tours assigned by Intake.
  • Maintain clean well-kept facility with all issues address within 24 hours
  • Schedule Management: Make daily schedule adjustments as necessary
  • Staffing: Complete all new hire onboarding within the first 3 days of employment
  • Financial: Confirm accurate coding. 
  • Staff Development and Training.
  • Communication with parents and staff to ensure optimal performance of centers. 

What we are looking for:

  • Applied Behavioral Analysis (ABA) background. 
  • Operation Management: Client Management and Management of Others
  • Bachelor’s degree in business related field or 1-3 years of experience in a related field.
  • Understanding P&L, AR/AP, Billing Disputes, and Collections.
  • Quality Customer Service - outstanding verbal, written, and presentation skills.
  • Ability to handle multiple projects simultaneously while delivering continuous results.
  • Superior organization, prioritizing, and self-motivation skills.
  • Flexible with a schedule to accommodate business needs.
  • Must be present at the center during business hours.

Upholding Integrity, Excellence, and the Heart of ABA: 

For over 25 years, Behavioral Innovations has been providing center-based, evidence-based ABA Therapy across Texas, Oklahoma, Colorado, Maryland, Virginia, and North Carolina! Our Culture of excellence, teamwork, and care is guided by our core values and mission. Join us in making a positive impact on the lives of children diagnosed with autism and other developmental disorders. At Behavioral Innovations (BI), our values drive us every day. Recognized with the Clinical Excellence Award in 2021, crowned Company of the Year in 2022, and listed on the prestigious Inc. 5000, we are proud to be one of America's Fastest Growing Private Companies. 

CORP 2025

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

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