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Collections Account Manager Jobs in Park Ridge, NJ

Collections Specialist

Hackensack, NJ ยท On-site

$25 - $30/hr

JP Management is seeking a Collections Specialist to join our Accounting Department. The ideal candidate is a detail-oriented and results-driven professional with experience in collections, accounts ...

Collections Specialist

Hackensack, NJ ยท On-site

$25 - $30/hr

JP Management is seeking a Collections Specialist to join our Accounting Department. The ideal candidate is a detail-oriented and results-driven professional with experience in collections, accounts ...

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This Collections Specialist manages accounts receivable for commercial properties by monitoring tenant accounts, collecting outstanding balances, resolving payment issues, and supporting the property ...

... existing accounts and support of Producer-led new business efforts. ESSENTIAL DUTIES AND ... collections; Participates in the claims process as directed by management, including claim ...

Client Account Manager

New York, NY ยท On-site

$113K - $132K/yr

Job Summary (basic description) The Client Account Manager (CAM) supports billing partners in ... billing, collections, and reporting activities align with both firm priorities and client ...

Account Manager

New York, NY ยท On-site

$90K - $95K/yr

Manage growing accounts, including advising clients on risk solutions and selling more products ... in collections as needed About you: * 2+ years of sales, brokerage, customer service, or other ...

National Account Manager

Purchase, NY ยท On-site

$110K - $128K/yr

As a LifeWorks, National Account Manager, you'll serve as the primary point of contact for a ... Partner with Billing & Collections to support AR performance and ensure timely resolution of ...

Collections Specialist

Nanuet, NY ยท On-site

$18.75 - $25.25/hr

The Collections Specialist manages outstanding account balances, collects and reconciles payments, and helps maintain accurate accounts receivable records. This role independently reviews and ...

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Collections Account Manager information

See Park Ridge, NJ salary details

$30.8K

$68.8K

$110.8K

How much do collections account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collections account manager in Park Ridge, NJ is $68,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $82,100.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

What job categories do people searching Collections Account Manager jobs in Park Ridge, NJ look for?

The top searched job categories for Collections Account Manager jobs in Park Ridge, NJ are:

What cities near Park Ridge, NJ are hiring for Collections Account Manager jobs?

Cities near Park Ridge, NJ with the most Collections Account Manager job openings:

Collections Specialist

JP Management LLC

Hackensack, NJ โ€ข On-site

$25 - $30/hr

Full-time

Posted 14 days ago


Job description

Overview:

JP Management is seeking a Collections Specialist to join our Accounting Department. The ideal candidate is a detail-oriented and results-driven professional with experience in collections, accounts receivable, property management, or a related field. They possess strong communication and problem-solving skills, are comfortable handling difficult conversations with professionalism, and can effectively balance customer service with collection goals.

This is a full-time, onsite position that will require being in our office 5 days a week.

Job Responsibilities:

  • Collect outstanding balances, prioritizing accounts based on aging and balance amounts prior to referral to third-party collection agencies.
  • Develop and maintain standard operating procedures (SOPs) for collections activities, including communications, notices, skip tracing, payment plans, and management reporting.
  • Research, evaluate, and coordinate skip-tracing resources and tools to support collection efforts.
  • Contact former residents via phone, email, and written correspondence regarding outstanding balances.
  • Prepare and compile account documentation, including leases, ledgers, final account statements, and supporting records, for referral to attorneys or collection agencies.
  • Review and validate disputed charges, conduct research, and resolve account discrepancies to ensure accurate financial records.
  • Maintain the confidentiality and security of resident information in compliance with company policies and applicable federal, state, and local regulations.
  • Investigate and resolve disputes with former residents while maintaining a professional and customer-focused approach.
  • Review delinquent accounts and recommend write-offs in accordance with company policies and procedures.
  • Manage in-house payment agreements and provide regular reporting on repayment progress.
  • Accurately document collection activities, resident communications, and amounts collected within the collections database.
  • Collaborate with Accounting, Property Management, and Operations teams to support collections objectives.
  • Perform other duties as assigned.

Skills:

  • 2+ years of collections, accounts receivable required. Property Management/Real Estate industry experience preferred.
  • Strong verbal and written communication skills with the ability to effectively collect outstanding balances and resolve account disputes.
  • Bilingual in English and Spanish highly preferred.
  • Excellent organizational and documentation skills with attention to detail and accuracy.
  • Ability to handle confidential resident information and maintain compliance with company policies and applicable regulations.
  • Proficiency in Microsoft Office and property management/accounting software preferred.
  • Strong problem-solving skills and the ability to work collaboratively with Accounting, Operations, and Property Management teams.

Salary: $25.00 - $30.00/hr

JP Management is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.


Requirements:
None