ZipRecruiter

Log In

1

Collections Account Manager Jobs in Decatur, GA (NOW HIRING)

Southern Reins Logistics

Collections Specialist

Alpharetta, GA · On-site

$18 - $24.50/hr

Maintain accurate aging reports; flag high-risk accounts to management and recommend credit hold or escalation as appropriate. What We Look For: Required: * Minimum 2-3 years of hands-on collections ...

Aston Carter

Collections Specialist

Conyers, GA · On-site

$24 - $25/hr

The Collections Specialist manages accounts receivable activities by coordinating invoice collection, resolving account issues, and maintaining strong relationships with customers and internal teams.

firstPRO 360

Be Seen First

Commercial Collections Specialist

Atlanta, GA · On-site

$25/hr

Manage the status of accounts and identify inconsistencies * Update accounts receivable database with new accounts or missed payments * Interact with customers and team leaders to resolve outstanding ...

Accountants One

Be Seen First

Collections Specialist

Atlanta, GA · On-site

$45K - $52K/yr

Manage approximately 70 customer accounts (roughly $1M in monthly collections activity) * Monitor and maintain customer aging reports * Contact customers regarding past-due balances through phone ...

Vaco LLC

Collections Specialist

Doraville, GA

$52K - $55K/yr

Collections Specialist Location: Norcross, GA On-Site (Monday-Friday) - Hours: 6/7am - 3/4pm ... Key Responsibilities Manage a portfolio of 275+ active accounts, maintaining consistent follow?up ...

American Global

Account Manager - Atlanta, GA

Atlanta, GA · On-site +1

$80K - $100K/yr

About the Role We are seeking a skilled Account Manager to join our dynamic Insurance team in ... Invoice collections * Unit stat cards * Final renewal letter request * Final proposal of insurance

American Global

Account Manager - Atlanta, GA

Atlanta, GA · On-site

$80K - $100K/yr

About the Role We are seeking a skilled Account Manager to join our dynamic Insurance team in ... Invoice collections * Unit stat cards * Final renewal letter request * Final proposal of insurance

ATS FAMILY

Collections Specialist (56105)

Marietta, GA · On-site

$17 - $23/hr

Ability to prioritize work, manage multiple accounts, and meet assigned deadlines. * Understanding of or willingness to learn regulations and company procedures related to collections. Work ...

next page

Showing results 1-20

People also search for

All JobsCollections Account Manager JobsCollections Account Manager Jobs in Decatur, GA

Collections Account Manager information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do collections account manager jobs pay per year?

As of May 30, 2026, the average yearly pay for collections account manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are popular job titles related to Collections Account Manager jobs in Decatur, GA? For Collections Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Decatur, GA look for? The top searched job categories for Collections Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collections Account Manager jobs? Cities near Decatur, GA with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Internship, 15% Full Time, 75% Part Time, 3% Temporary, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $64,258 per year, or $30.9 per hour.

Sr Manager, Credit & Collections

A B Property Services, Inc.

Alpharetta, GA • On-site

Full-time

Posted 29 days ago

Job description

Job Type
Full-time
Description
Paramount Global Surfaces (PGS) is a leading importer and distributor of premium European porcelain tile and a premier source for natural stone from the world's most renowned quarries. Our products are specified across new construction and renovation projects alike, supporting residential and commercial builds with high-quality, design-driven solutions. PGS goes to market through two distinct floor covering brands: Happy Floors, which sells into the residential market through a diverse base of more than 6,000 independent dealer customers throughout the United States; and Stone Source, which sells into the commercial market through its relationships with approximately 1,800 architecture and design firms, and 4,000 contractors/installers and corporate customers across multiple commercial and multifamily end markets. At Paramount Global Surfaces, we combine industry expertise, design-driven product offerings, and a customer-first mindset to help our partners succeed and create beautiful, lasting spaces.
The Senior Manager of Credit and Collections is responsible for leading all aspects of credit risk management, accounts receivable, and cash collections across the company's customer base. This role protects the company's working capital while supporting profitable sales growth through disciplined credit practices, strong contractor relationships, and effective dispute resolution.
The position manages a receivables portfolio typically ranging from $10M to $20M with 2,000 - 3,000 active customers and oversees the full credit-to-cash cycle across two business lines with three operating locations across the US.
This role reports to the VP, Finance and Accounting and partners closely with Sales and Operations to balance revenue growth with prudent risk management.
Key Responsibilities
Credit Risk Management
  • Establish and enforce company-wide credit policies, limits, and approval authorities.
  • Review and approve credit applications, financial statements, trade references, and bonding capacity of contractors and distributors.
  • Monitor customer credit exposure, aging trends, and concentration risk across geographic and product lines.
  • Implement proactive risk mitigation tools such as:
    • Personal guarantees
    • Joint check agreements
    • Lien rights and preliminary notices

Accounts Receivable and Collections
  • Lead the collections strategy across all customer segments, including general contractors, subcontractors, and distributors.
  • Drive performance against key metrics such as:
    • Days Sales Outstanding (DSO)
    • Past due percentage
    • Bad debt expense
  • Personally handle escalated or high-risk accounts and complex disputes.
  • Ensure consistent follow-up cadence and documentation across all branches and locations.

Construction-Specific Risk Controls
  • Oversee issuance and tracking of:
    • Preliminary notices
    • Lien waivers
    • Liens and bond claims
  • Partner with internal and external legal counsel to enforce lien rights and manage legal recovery when necessary.
  • Evaluate credit exposure at both the customer and project level to reflect construction-specific risk dynamics.

Team Leadership and Operations
  • Lead and develop a small team of credit and collections professionals.
  • Set performance expectations, conduct training, and ensure adherence to company credit policies.
  • Standardize credit and collections processes across business lines to ensure consistent application of policies and documentation.

Cross-Functional Collaboration
  • Work closely with Sales leadership to structure payment terms that support growth while maintaining acceptable risk.
  • Coordinate with Operations and Dispatch regarding credit holds, order releases, and stop-ship decisions.
  • Support the VP, Finance and Accounting with:
    • Cash flow forecasting inputs
    • Allowance for doubtful accounts analysis
    • External audit and lender reporting requirements

Systems, Reporting, and Process Improvement
  • Own AR reporting and analytics, including:
    • Aging by division, region, and salesperson
    • Customer credit exposure and utilization
    • Collection effectiveness and dispute trends
  • Drive improvements in billing accuracy, cash application efficiency, and dispute resolution cycle times.
  • Partner with IT and Finance leadership to optimize ERP credit and collections functionality.

Key Performance Indicators
This role is typically evaluated based on:
  • Days Sales Outstanding (DSO)
  • Past due balances over 60 and 90 days
  • Bad debt expense as a percentage of revenue
  • Lien recovery success rate
  • Cash collections versus forecast

Requirements
  • Bachelor's degree in Accounting, Finance, or Business Administration
  • 6-10+ years of progressive experience in credit, collections, or accounts receivable
  • 2+ years of team leadership experience
  • Experience managing a B2B receivables portfolio of at least $10M

Preferred / Nice-to-haves
  • Experience in construction materials, building products, or project-based B2B environments
  • Experience with SAP Business One and / or Great Plains
  • Working knowledge of:
    • Lien laws
    • Construction contracts and pay-when-paid terms
    • Surety bonds and credit risk indicators specific to contractors

Core Competencies
  • Strong financial analysis and credit underwriting skills
  • Effective negotiator with the ability to preserve customer relationships while enforcing payment discipline
  • Ability to influence Sales and Operations without direct reporting authority
  • Hands-on leadership style suited to a mid-sized organization with lean staffing

Apply