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Collections Account Manager Jobs in Decatur, GA (NOW HIRING)

Presidio

Account Manager, SLED -Atlanta

Atlanta, GA · On-site

Our Account Managers earn a competitive base salary, exceptional commissions and benefit plans ... Manage past due invoice resolution with accounting to ensure proper collections. * Develop and ...

Presidio

Account Manager, SLED -Atlanta

Atlanta, GA · On-site

Our Account Managers earn a competitive base salary, exceptional commissions and benefit plans ... Manage past due invoice resolution with accounting to ensure proper collections. * Develop and ...

Nextech

Strategic Account Manager

Atlanta, GA

$75K - $100K/yr

Oversee account billing and collections to optimize cash flow and ensure financial health across ... Our Strategic Account Managers are at the forefront of our national success, backed by exceptional ...

Amber Labs

Account Payable / Account Manager

Atlanta, GA · Remote

$35 - $47/hr

Collections & Record Keeping: Follow up on overdue accounts and maintain accurate, up-to-date payment records across all assigned Amber Labs accounts. Compliance & Tax Administration: Manage 1099 ...

Tier 1 Consulting, Inc.

A/R & Collections Clerk

Smyrna, GA · Hybrid

$23 - $25/hr

This position plays a critical role in supporting billing operations, client account management, collections, and payment processing within a high-volume environment. The ideal candidate is organized ...

Nextech

Strategic Account Manager

Atlanta, GA

$100K/yr

Oversee account billing and collections to optimize cash flow and ensure financial health across ... Our Strategic Account Managers are at the forefront of our national success, backed by exceptional ...

Robert Half

Collections Specialist

Smyrna, GA · On-site

$31 - $33/hr

We are looking for a Collections Specialist to join our team in Atlanta, Georgia in a Contract to ... This position focuses on managing receivables, strengthening account follow-up efforts, and helping ...

Aptean

Associate Client Advocate

Alpharetta, GA · On-site

You manage your own workload with minimal supervision, prioritise across a portfolio of accounts, and handle difficult conversations -- objections, collections, at-risk renewals -- with ...

Aptean

Associate Client Advocate

Alpharetta, GA · On-site

You have a business generalist mindset - comfortable operating across renewals, collections, account management, and customer success without being pigeonholed into one lane. You are commercially ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Decatur, GA

Collections Account Manager information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do collections account manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for collections account manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What job categories do people searching Collections Account Manager jobs in Decatur, GA look for? The top searched job categories for Collections Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collections Account Manager jobs? Cities near Decatur, GA with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,258 per year, or $30.9 per hour.
Account Manager- Commercial Insurance

Account Manager- Commercial Insurance

Insurance Office of America

Roswell, GA

Full-time

Medical, Retirement

Re-posted 26 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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