Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Waynesboro, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
Customer Accounts Manager
Augusta, GA · On-site
$13.50 - $14.25/hr
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.
New
B2B Remote Collections Representative - Commercial Collections CST/EST
North Augusta, SC · Remote
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
New
B2B Remote Collections Representative - Commercial Collections CST/EST
North Augusta, SC · Remote
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
New
B2B Remote Collections Representative - Commercial Collections CST/EST
Augusta, GA · Remote
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
New
B2B Remote Collections Representative - Commercial Collections CST/EST
Augusta, GA · Remote
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
New
Collections Coordinator
Augusta, GA · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Augusta, GA · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Onsite Collections Representative - Augusta, GA
Augusta, GA · On-site
$16/hr
Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll ... Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet ...
Onsite Collections Representative - Augusta, GA
Augusta, GA · On-site
$16/hr
Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll ... Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet ...
Collections Coordinator
Augusta, GA · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Augusta, GA · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Aiken, SC · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Aiken, SC · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Aiken, SC · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
Collections Coordinator
Aiken, SC · Hybrid
$18 - $28/hr
Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.
B2B Remote Collections Representative - Commercial Collections CST/EST
North Augusta, SC · On-site +1
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
B2B Remote Collections Representative - Commercial Collections CST/EST
North Augusta, SC · On-site +1
$18 - $20/hr
Providing thorough, efficient, and accurate account updates on computer files for each call made or ... Providing feedback to management concerning possible problems or areas of improvement * Making ...
Collections Account Manager information
See Augusta, GA salary details
$25.7K - $31.8K
5% of jobs
$31.8K - $37.8K
11% of jobs
$41.5K is the 25th percentile. Wages below this are outliers.
$37.8K - $43.9K
15% of jobs
$43.9K - $50K
14% of jobs
The median wage is $52.3K / yr.
$50K - $56K
14% of jobs
$56K - $62.1K
12% of jobs
$65.5K is the 75th percentile. Wages above this are outliers.
$62.1K - $68.1K
9% of jobs
$68.1K - $74.2K
7% of jobs
$74.2K - $80.3K
6% of jobs
$80.3K - $86.3K
4% of jobs
$86.3K - $92.4K
3% of jobs
$25.7K
$57.4K
$92.4K
How much do collections account manager jobs pay per year?
As of Aug 29, 2026, the average yearly pay for collections account manager in Augusta, GA is $57,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $68,400.00 per year, depending on experience, location, and employer.
What is a collections account manager?
Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.
What are the key skills and qualifications needed to thrive as a collections account manager?
To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.
How does a collections account manager typically collaborate with other departments to resolve overdue accounts?
Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What is the difference between Collections Account Manager vs Collections Specialist?
| Aspect | Collections Account Manager | Collections Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, sometimes a degree in finance or business | Often requires similar experience or certifications in collections or credit management |
| Work Environment | Manages accounts, coordinates with clients, and oversees collection strategies | Handles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures |
| Employer & Industry Usage | Used in financial services, banking, and credit companies | Common in similar industries, often as entry to mid-level roles |
The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.
Is a collections account manager a stressful job?
A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.
What does a collections account manager do?
A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.
What are popular job titles related to Collections Account Manager jobs in Augusta, GA?
For Collections Account Manager jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Augusta, GA look for?
The top searched job categories for Collections Account Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Collections Account Manager jobs?
Cities near Augusta, GA with the most Collections Account Manager job openings:
Full-time
Medical, Retirement
Re-posted 17 hours ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
59th of 315 rated insurance
Job description
Description
Job Description:
Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role:
We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.
Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.
The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
Core Responsibilities (All Levels)
Client Service & Support
- Deliver proactive, responsive service to clients and internal teams
- Communicate workload status and resolve service requests efficiently
- Support strong client and team relationships
Policy Administration
- Process endorsements, audits, cancellations, reinstatements
- Manage certificates, ID cards, binders, invoices, and related documents
- Support policy issuance and documentation accuracy
Business & Renewal Support
- Assist or lead new and renewal business processes
- Prepare submissions and proposals
- Gather underwriting information and documentation
Systems & Workflow Management
- Maintain accurate client and policy data in systems
- Monitor activities and ensure timely task completion
Billing & Compliance
- Resolve billing discrepancies and support collections
- Ensure adherence to policies and minimize errors & omissions exposure
Level Differentiation
Account Associate (AA) (Non-Exempt)– Foundational
- Executes transactional and administrative tasks
- Supports workflows under close supervision
- Assists with submissions and policy processing
- Focused on accuracy, timeliness, and task completion
Senior Account Associate (SAA) (Non-Exempt)– Intermediate
- Independently manage small or low-complexity accounts
- Tracks renewals and ensures timely processing
- Performs underwriting preparation and loss run analysis
- Evaluates and negotiates coverage/pricing
- Prepares proposals and binds coverage
- Provides guidance to junior staff
Account Manager Associate (AMA) (Exempt) – Advanced
- Operates with minimal supervision and increased autonomy
- Manages full customer service lifecycle (billing, claims, coverage)
- Leads renewal strategy, negotiation, and execution
- Performs in-depth coverage analysis and advisory support
- Handles more complex accounts and escalations
- Demonstrates advanced technical expertise and leadership
Differences Summary
- Account Associate: Task-driven, execution-focused, entry-level support
- Senior Account Associate: Independent contributor, analytical, manages smaller accounts
- Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level
What We Offer:
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
What to Expect (Application Process):
- 30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988