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Collections Account Manager Jobs in Decatur, GA (NOW HIRING)

Collections Specialist (Multiple Openings)

Kennesaw, GA ยท Hybrid

$17 - $23/hr

R10075283 Collections Specialist (Multiple Openings) (Evergreen) (Open) Location: Kennesaw, GA (SAF ... Manage daily collection efforts for a portfolio of customer accounts. Prioritize the portfolio to ...

Collections Specialist (Multiple Openings)

Kennesaw, GA ยท On-site

$17 - $23/hr

R10075283 Collections Specialist (Multiple Openings) (Evergreen) (Open) Location: Kennesaw, GA (SAF ... Manage daily collection efforts for a portfolio of customer accounts. Prioritize the portfolio to ...

Collections Specialist (Multiple Openings)

Kennesaw, GA ยท Hybrid

$17 - $23/hr

R10075283 Collections Specialist (Multiple Openings) (Evergreen) (Open) Location: Kennesaw, GA (SAF ... Manage daily collection efforts for a portfolio of customer accounts. Prioritize the portfolio to ...

Facilitate in the invoicing and collections process * Create customer quotes and invoices for net ... Bachelors degree * 4+ years of account management experience * Experience with VIP and/or high MRR ...

Our Account Managers earn a competitive base salary, exceptional commissions and benefit plans ... Manage past due invoice resolution with accounting to ensure proper collections. * Develop and ...

Collections Specialist

Atlanta, GA ยท On-site

$17.75 - $24/hr

Collections Specialist Department: Collections & Recoveries Employment Type: Permanent Location ... This role plays a key role in managing merchant accounts, supporting repayment performance, and ...

Collections Specialist

Alpharetta, GA ยท On-site

$18 - $24.50/hr

Maintain accurate aging reports; flag high-risk accounts to management and recommend credit hold or escalation as appropriate. What We Look For: Required: * Minimum 2-3 years of hands-on collections ...

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Collections Account Manager information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do collections account manager jobs pay per year?

As of May 31, 2026, the average yearly pay for collections account manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are popular job titles related to Collections Account Manager jobs in Decatur, GA? For Collections Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Decatur, GA look for? The top searched job categories for Collections Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Collections Account Manager jobs? Cities near Decatur, GA with the most Collections Account Manager job openings:
Infographic showing various Collections Account Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Internship, 15% Full Time, 75% Part Time, 3% Temporary, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $64,258 per year, or $30.9 per hour.

Collections - Finance Administrator (Part-Time) (55950)

ATS FAMILY

Marietta, GA โ€ข On-site

Part-time

Posted 6 days ago


Job description

Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Job Title: Calibration Collections-Finance Administrator (Part-Time)
We are seeking a passionate, enthusiastic Calibration Collections -Finance Administrator to support our Calibration department based at our corporate office in Marietta, GA. This position is responsible for calibration customer accounts, with a strong focus on collections, account reconciliation, and customer service related to invoices, statements, and billing inquiries. This role requires a detail-oriented professional who can combine financial accuracy to resolve billing discrepancies and maintain positive relationships with our calibration department customers.
This is a part-time position that requires an approximate work schedule of 20 hours per week.
Key Responsibilities
  • Collections and account follow-up
  • Proactively work the calibration accounts to ensure timely payment of outstanding invoices.
  • Perform routine outreach via phone and email to follow up on past due balances.
  • Establish professional relationships with customer AP departments and key contacts.
  • Monitor aging reports daily and prioritize collection efforts.
  • Escalate chronic delinquent or possible credit hold accounts to Calibration Finance Manager.

Account Reconciliations
  • Reconcile customer accounts to ensure invoices, payments, credits, and adjustments are accurately applied.
  • Investigate and resolve discrepancies between customer records and company records.
  • Review unapplied cash, short pays, overpayments, and credits.
  • Provide detailed account backup, invoices, pack slips, tracking numbers to customers upon request.
  • Work with internal departments to resolve billing errors or missing documentation.

Customer Service - Invoice, Statement, and Charge Inquiries
  • Serve as the primary point of contact for customers with billing-related questions, including:
  • Questions about specific invoices, line items, and charges.
  • Requests for copies of invoices, backup documentation, or proof of service or delivery.
  • Questions regarding pricing, contract terms, or billing frequency.
  • Clarification of credits, adjustments, or disputed charges.
  • Requests for account statements or account summaries.

Reporting & Documentation
  • Maintain notes in Traverse on collection activity and customer communication.
  • Provide regular aging updates and status reports to management.
  • Support month-end closing activities related to accounts receivable.

  • High School diploma (or equivalent)
  • 3+ years of experience in accounts receivable, collections, or corporate billing and/or a combination of education and experience
  • Experience working with customer accounts.
  • Strong understanding of invoice processing, payment application, and account reconciliation.
  • Excellent written and verbal communication skills.
  • Ability to professionally manage difficult or sensitive customer conversations.
  • Strong attention to detail and organizational skills.
  • Proficiency in accounting systems and Microsoft Excel.
  • Ability to work cross-functionally with internal teams.

U.S. Persons" Only
A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
EOE/AA/M/F/Vet/Disability
Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.