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Collections Account Manager Jobs in Utah (NOW HIRING)

SafeStreets

Collections Specialist

Lehi, UT · On-site

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

Clicklease

Collections Specialist II

Draper, UT · On-site

$18 - $22/hr

... managing delinquent accounts and negotiating repayment solutions. This role is ideal for someone ... The Team You'll join the Collections team, a group focused on balancing customer experience with ...

New

Clicklease

Early-Stage Collections Specialist

Draper, UT · On-site

$18 - $22/hr

... managing delinquent accounts and negotiating repayment solutions. This role is ideal for someone ... The Team You'll join the Collections team, a group focused on balancing customer experience with ...

New

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

... and includes reviewing each account to determine the best way to approach the client, then ... A degree in Accounting, Finance, or Operations Management is a plus. MUST HAVE * 1-2+ years of ...

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

You'll manage complex, high-risk accounts, balancing firm decision-making with empathy, resilience ... Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

You'll manage complex, high-risk accounts, balancing firm decision-making with empathy, resilience ... Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by ...

Black Desert Resort

Accounts Receivable Manager

Ivins, UT · On-site

$70K - $75K/yr

The Accounts Receivable Manager plays a key role in protecting cash flow, supporting group and ... collections, payment application, billing controls, and account reconciliation. * Experience with ...

Black Desert Resort

Accounts Receivable Manager

Ivins, UT · On-site

$70K - $75K/yr

The Accounts Receivable Manager plays a key role in protecting cash flow, supporting group and ... collections, payment application, billing controls, and account reconciliation. * Experience with ...

American Equipment

Collections Specialist

Murray, UT

$25 - $28/hr

Responsible for day-to-day tasks associated with managing and processing customer invoices ... Experience in Accounts Receivable. * Excellent verbal and written communication skills. * Strong ...

American Equipment

Collections Specialist

Murray, UT · On-site

$25 - $28/hr

Responsible for day-to-day tasks associated with managing and processing customer invoices ... Experience in Accounts Receivable. * Excellent verbal and written communication skills. * Strong ...

TEKWISSEN LLC

Collection & Payment Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

TekWissen Group is a workforce management provider throughout the USA and many other countries in ... Collections Analyst, Assoc Location: Draper, UT, 84020 Duration: 6 Months Job Type: Temporary ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Utah

Collections Account Manager information

See Utah salary details

$26.9K

$59.9K

$96.5K

How much do collections account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for collections account manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What are popular job titles related to Collections Account Manager jobs in Utah?

For Collections Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Utah look for?

The top searched job categories for Collections Account Manager jobs in Utah are:

What cities in Utah are hiring for Collections Account Manager jobs?

Cities in Utah with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,917 per year, or $28.8 per hour.

Collections Specialist

SafeStreets

Lehi, UT • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 12 days ago

Job description

Job Summary
The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part in protecting company revenue, reducing delinquency, and supporting customer retention within a subscription-based home security environment.
Essential Functions and Responsibilities
The essential functions listed below are representative of the duties required to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.
• Review delinquent accounts and determine appropriate collection strategies
• Contact customers via phone, email and written correspondence to resolve outstanding balances.
• Negotiate payment plans in accordance with company policy.
• Monitor Promises to Pay and follow up accordingly.
• Document all customer interactions accurately in the CRM or billing system.
• Ensure compliance with company policies, state and federal regulations, and consumer protection laws.
Competencies & KPI's
• Professional and calm under pressure
• Customer-focused mindset
• Critical thinking
• Strong professional communication skills
• Strong ethical standards
• Account Resolution Rate
• Promise to Pay to Resolution rate
• Agent utilization rate
Skills, Physical Demands & Work Environment
  • Must be able to lift up to 25 lbs. and sit or stand for periods throughout the workday.
  • Work is performed in an office setting
  • High call volume and performance-based environment
  • Available to accommodate varying schedule needs
  • Must be able to speak clearly and professionally on the phone

Licenses, Certifications, & Educational Requirements
  • All SafeStreets employees must be at least 18 years of age and pass a criminal background check

Education required GED/HS
Sales, Customer Service and/or Collections experience of at least 1-2 years preferred
Compensation
SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as XXXXX and will be shared in a separate compensation plan.
Employment is contingent upon successful completion of a background check and any additional security clearances or licenses required for the role, including applicable state licensing requirements.
SafeStreets is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable law.
Employment with SafeStreets is at-will, meaning that either the employee or SafeStreets may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
I acknowledge that I have received, read, and understand this job description. I understand that this document describes the general nature and level of work required for this position and does not constitute an employment contract, either express or implied. I further understand that my duties, responsibilities, compensation, and work location(s) may change based on business needs and applicable laws, and that I am responsible for performing my job in compliance with all SafeStreets policies and applicable local, state, and federal laws.
California Only: I understand that my compensation and work hours are governed by California wage and hour laws, including minimum wage, overtime, meal and rest periods, timekeeping requirements, and applicable local minimum wage ordinances based on where work is performed. I agree to accurately record all hours worked and understand that off-the-clock work is prohibited.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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