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Collections Account Manager Jobs in Utah (NOW HIRING)

BlytzPay

Account Executive - Fintech

Draper, UT · On-site

Payments, fintech, lending, collections, accounts receivable, or property management technology. * Existing relationships within manufactured housing, property management, consumer finance, or ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ... Monitors assigned accounts and keeps management informed of portfolio status, trends, and potential ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending ... Monitors assigned accounts and keeps management informed of portfolio status, trends, and potential ...

Safe Streets USA LLC

Collections Specialist

Lehi, UT

$17.25 - $23.50/hr

Job Summary The Collections specialist is responsible for managing past due customer accounts and securing timely payment while maintaining positive customer relationships. This role plays a key part ...

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Showing results 21-40

All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Utah

Collections Account Manager information

See Utah salary details

$26.9K

$59.9K

$96.5K

How much do collections account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for collections account manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What are popular job titles related to Collections Account Manager jobs in Utah?

For Collections Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Utah look for?

The top searched job categories for Collections Account Manager jobs in Utah are:

What cities in Utah are hiring for Collections Account Manager jobs?

Cities in Utah with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,917 per year, or $28.8 per hour.

Merchant Support Associate - Sandy, UT

Expansion Capital Group

Sandy, UT • On-site

$24 - $29/hr

Full-time

Re-posted 4 days ago

Job description

Description


Full-Time | Monday - Friday - 8:00 AM - 5:00 PM 


Sandy, UT - In-Office


$24.00 - $29.00 / hour + Commission DOE 

________________________________________


Solve Problems. Build Relationships. Drive Account Resolution.

________________________________________


About Expansion Capital Group (ECG)


ECG provides financing solutions that help small businesses access the capital they need to grow. Our team specializes in efficient, non-traditional lending, balancing speed with strong credit discipline and a commitment to doing things the right way.

We are looking for a Merchant Support Coordinator to support our Merchant Support team.


This role is ideal for someone who enjoys problem-solving, building relationships, and helping customers navigate challenging situations. You'll play a key role behind the scenes by helping merchants resolve account issues, identifying practical solutions, and supporting positive outcomes for both the merchant and ECG.


If you're a strong communicator, naturally curious, and motivated to make an impact through relationship management and account resolution, this is a strong opportunity. In this role, you'll investigate account concerns, communicate directly with merchants, and work collaboratively across teams to drive resolution and recovery efforts.

________________________________________


What You'll Do:

  • Manage delinquent merchant accounts through investigation, communication, negotiation, and resolution activities
  • Review merchant agreements and account activity to identify issues and determine appropriate resolution strategies
  • Analyze repayment performance and account information to assess risk and account status
  • Contact merchants through phone, email, text, and other approved communication channels
  • Negotiate payment arrangements and account resolution options within established guidelines
  • Maintain accurate and timely documentation of merchant interactions and account activity
  • Monitor assigned accounts and conduct follow-up activities to support account resolution and recovery efforts
  • Resolve merchant concerns through effective communication and problem-solving
  • Partner with internal teams to gather information and resolve account issues
  • Support a positive team environment through collaboration and knowledge sharing

________________________________________


What You'll Learn:

  • How merchant servicing and account management operate within a financial services environment
  • Hands-on experience with account resolution, negotiation, and customer retention strategies
  • Exposure to financial agreements, repayment structures, and risk-related decision making
  • Cross-functional collaboration across operations, underwriting, and merchant support teams
  • How to balance customer experience with business objectives and risk management

________________________________________


Why Join Us:

  • Impact: Help merchants find solutions while protecting company assets and supporting business success
  • Hands-On Experience: Develop valuable skills in negotiation, account management, and financial services
  • Growth Potential: Build a foundation for advancement within a growing organization
  • Team Environment: Collaborative, fast-paced, and solution-focused
  • Consistency: Monday-Friday schedule with predictable hours

________________________________________


Work Environment:

  • In-office role based in either Sioux Falls, SD or Sandy, UT
  • Professional office environment with a collaborative team atmosphere
  • Occasional evening or weekend work may be required based on business needs

Requirements


What We're Looking For:


Strong candidates typically have experience in:

  • Collections, account management, customer service, or financial services
  • Managing customer conversations and resolving complex issues
  • Negotiation, conflict resolution, or account recovery activities
  • Working with CRM systems or account management software
  • Managing multiple priorities in a fast-paced environment

________________________________________


You'll Thrive in This Role If You Are:

  • A confident and professional communicator
  • Comfortable having difficult conversations while maintaining positive relationships
  • Analytical and naturally curious when solving problems
  • Organized with strong attention to detail and follow-through
  • Adaptable, accountable, and team-oriented

_____________________________________


Required Experience:

  • One to three years of experience in collections, customer service, account management, call center operations, financial services, or a related field
  • Experience managing customer interactions and resolving account-related concerns
  • Ability to work effectively both independently and collaboratively within a team environment

________________________________________


Preferred Experience:

  • Experience working with delinquent accounts, payment negotiations, or account resolution activities
  • Experience utilizing CRM, collections, servicing, or account management systems
  • Experience in banking, lending, financial services, or other regulated industries
  • Experience reviewing agreements, account activity, or financial information to support decision-making

________________________________________


Equal Opportunity Employer

Expansion Capital Group is an equal opportunity employer and considers all applicants without regard to protected characteristics.

Apply