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Collections Account Manager Jobs in Utah (NOW HIRING)

Account Manager

Ogden, UT · On-site

$55 - $85/hr

Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ... the collections process as directed. You'll also work with operations employees to resolve any ...

Account Manager

Ogden, UT · On-site

$45 - $75/hr

Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ... the collections process as directed. You'll also work with operations employees to resolve any ...

Manage a high volume of accounts while prioritizing workload effectively. * Work independently to meet performance and productivity goals. Qualifications * Previous experience in collections, banking ...

Manage a high volume of accounts while prioritizing workload effectively. * Work independently to meet performance and productivity goals. Qualifications * Previous experience in collections, banking ...

THE ROLE Collections is where cash flow becomes real - where the numbers on a report turn into ... Hands-on comfort navigating SAP (or a similar ERP) to manage accounts, track payment status, and ...

Collections Specialist

Salt Lake City, UT · Hybrid

$17.75 - $24.25/hr

Make recommendations to management regarding accounts needing additional attention. * Contribute to ... Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance ...

Collections Specialist

Salt Lake City, UT · On-site

$17.75 - $24.25/hr

Make recommendations to management regarding accounts needing additional attention. * Contribute to ... Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance ...

Showing results 21-40

Collections Account Manager information

See Utah salary details

$26.9K

$59.9K

$96.5K

How much do collections account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collections account manager in Utah is $59,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Utah?

For Collections Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Utah look for?

The top searched job categories for Collections Account Manager jobs in Utah are:

What cities in Utah are hiring for Collections Account Manager jobs?

Cities in Utah with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,917 per year, or $28.8 per hour.

Account Manager, National

BrightSpring Health Services

Salt Lake City, UT • Remote

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

224th of 247 rated social care providers


Job description

Overview

PharMerica, a part of Brightspring Health Services, is a long‑term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.

As a a non-retail pharmacy, we focus on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!

Under the direction of the Vice President, Strategic Accounts, the National Account Manager will maintain the on-going relationships and partnerships at all levels of the organization in order to achieve revenue, net bed growth, and retention goals.

Remote opportunity. This position will cover multiple states throughout the Mid-West

Travel: 75%

Schedule: Monday - Friday, hours based on business needs

Our Benefits Include:

  • Competitive pay
  • Health, dental, & vision
  • Company paid STD & LTD
  • Paid Time Off
  • Flexible Schedules
  • Tuition Reimbursement
  • 401k
  • Employee Discount Program
  • Daily Pay
  • Pet Insurance 

Responsibilities

  • Strategic Account Manager utilizes advanced, consultative, and strategic approaches with client by taking a proactive approach and using PMC tools/resources.
  • This includes the successful implementation and promotion of various Strategic initiatives.
  • Strategic Account Manager works with VP of Strategic Account Management on potential projects and initiatives to ensure client satisfaction and retention of strategic clients.
  • Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services
  • Collaborates and owns the strategic plans and initiatives while collaborating with Sales to position PharMerica for growth within provider organization and facilities and communities and residents they serve.
  • The Strategic Account Manager owns client issue escalation and resolution process and action planning process. Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients
  • Manages their client base through the company's CRM software. This includes the tracking and management of activities, tasks, contacts, and other material events with clients. It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
  • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Strategic Account Manager will also provide educational materials, virtual conference calls and live visits to facilitate compliance with procedures, tools, and resources
  • On a required or quarterly basis, is responsible for the preparation and participation of Quarterly Strategic Account Review with Management
  • Collaborates and assists the sales team in serving the account
  • Works with Client Support Services in leading the on-boarding of new clients and facilities. Strategic Account Manager ensures successful onboarding from start to finish on promises of services.
  • Works with other disciplines (credit/collections, contracting, and marketing) to assure that billing and receivables standards are achieved
  • Attends PharMerica corporate/networking events and conferences as well as attends and participates in client events.
  • Establishes productive, professional relationships with key personnel in partner strategic accounts.
  • Adheres to Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • Performs other tasks as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Qualifications

  • Qualifications

    • Required: Bachelor's Degree in business or related field
    • Desired: MBA, and / or experience in pharmacy services industry
    • 5+ years experience in a client management, customer service, or client support role in a healthcare setting or other business-to-business setting
    • Proven ability to present to all levels of management; executive presence
    • Strategic planning/organization skills. Demonstrated time-management with conflicting priorities.
    • Effective decision maker; committed to process improvement in a results-driven organization.
    • Proficiency with Microsoft Office systems
    • Demonstrated ability to root-cause analyze using strong problem-solving skills
    • Ability to collaborate cross-functionally; experience working within a matrixed organization/team
    • Customer service focus; adaptable and innovative with ability to quickly build relationships
    • Must be able to travel up to 50% of the time to build client relationships

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