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Collection Jobs in Washington, DC (NOW HIRING)

Core One

HUMINT Collection Manager

Washington, DC · On-site

Collaborates with collection requirements managers, analytic elements and consumers to ensure clandestine and overt HUMINT collection operations * Applies intelligence collection systems and ...

Core One

HUMINT Collection Manager

Washington, DC · On-site

Collaborates with collection requirements managers, analytic elements and consumers to ensure clandestine and overt HUMINT collection operations * Applies intelligence collection systems and ...

Amentum

Collection Manager - Senior

Washington, DC · On-site

$120K - $160K/yr

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

Amentum

Collection Manager - Mid

Washington, DC · On-site

$110K - $140K/yr

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

Pae

Collection Manager - Senior

Washington, DC · On-site

$120K - $160K/yr

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

Pae

Collection Manager - Mid

Washington, DC · On-site

$110K - $140K/yr

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

ECS

Data Collection Manager

Falls Church, VA · On-site

$80K - $120K/yr

Everforth ECS is seeking Data Collection Manager to work at a customer site in Falls Church, VA Note: This position is contingent upon additional funding Everforth ECS is currently looking for a ...

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Showing results 21-40

All JobsCollection JobsCollection Jobs in Washington, DC

Collection information

See Washington, DC salary details

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How much do collection jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collection in Washington, DC is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Washington, DC?

The most popular types of Collection jobs in Washington, DC are:

What are popular job titles related to Collection jobs in Washington, DC?

For Collection jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Washington, DC look for?

The top searched job categories for Collection jobs in Washington, DC are:

Collection jobs near you
Infographic showing various Collection job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,198 per year, or $22.7 per hour.

Collection Operations Manager

Washington, DC • On-site

Invictus International Consulting, LLC
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about Invictus International Consulting, LLCexternal

Full-time

Re-posted 4 days ago

Job description

Title: Collection Operations ManagerLocation: Washington, DCClearance: TS/SCI, with the ability to obtain and maintain a CI polygraph  Responsibilities:Collaborate with collection requirements managers, analytic elements, and consumers to ensure HUMINT collection operations have the necessary focus and guidance to maximize time and resources allocatedApply intelligence collection systems and capabilities to inform intelligence collectors and consumers of collection developments and relevancy through a range of productsCollaborate across the IC to understand consumer intelligence needs and gaps to optimize developing collection operations tailored to the requirements of the customerWork with collectors and all-source analysts to evaluate the efficiency and effectiveness of multi-INT collection against requirementsExecute collection plans and strategies to generate reliable intelligence relevant to consumer needsManage large amounts of data, ensure data consistency, produce visualizations, and develop models to report findingsAssist with developing methods and criteria to evaluate whether collection requirements have been satisfied, using measures of effectiveness and measures of performanceProduce feedback of findings, identify collection gaps, related trends, and opportunities; assess collection options, test assumptions; produce judgments, recommendations and solutions to refine collectionProduce analyses identifying gaps in collections methods, and models future intelligence collection scenariosConduct, develop, produce, and present programs of instruction in specified collection operations TTPs, and related or supporting processes for various HUMINT and technical intelligence operations  Requirements:Bachelor's degree preferred, with twelve (12) years of experience as a HUMINT Collection Manager or another agency equivalentPrevious experience with HUMINT automated systemsKnowledge of intelligence oversight and security guidelines pertaining to HUMINT reportingExcellent written communication, research, and analytic skills Excellent oral and written communication skills for preparing, presenting, and communicating complex topics using available multimedia software and applicationsExperience in managing research and coordination for projectsExperience in instructing and interacting with small groups on data and information requirements and coordination tasks preferredDetailed knowledge of DIA, NSA, CIA, DEA, FBI, and Departments of Treasury and State programs and products highly desiredSpecialized training from any intelligence collection and analysis school or certification or graduate of in-residence basic HUMINT Collection course a plusCurrent active TS/SCI clearance with the ability to obtain and maintain a CI polygraph  Equal Opportunity Employer/Veteran/Disabled
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