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Collection Jobs in Toronto, ON (NOW HIRING)

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and ...

Join one of Canada's fastest-growing companies and be part of something extraordinary - welcome to  goeasy ! At goeasy, our people and culture are at the heart of everything we do, and we're ...

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and ...

Showing results 21-40

Collection information

See Toronto, ON salary details

$9

$22

$32

How much do collection jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for collection in Toronto, ON is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.22 and $29.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What are the most commonly searched types of Collection jobs in Toronto, ON?

The most popular types of Collection jobs in Toronto, ON are:

What are popular job titles related to Collection jobs in Toronto, ON?

For Collection jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Toronto, ON look for?

The top searched job categories for Collection jobs in Toronto, ON are:

Infographic showing various Collection job openings in Toronto, ON as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $45,779 per year, or $22 per hour.

DZ Operator, Waste Drum Collection Services

Markham, ON • On-site

GFL Environmental
Environmental Quality Programs Administration • 10K+ employees

Full-time

Posted 2 days ago

New


GFL Environmental rating

6.6

Company rating: 6.6 out of 10

Based on 176 frontline employees who took The Breakroom Quiz


Job description


 

This driver will transport, remove, deliver, and collect various liquid and solid hazardous wastes from various customer sites. Will be required to load and unload trucks. They will also have the ability to operate a variety of truck and equipment including vacuum trucks, box trucks, and any other equipment that fits their license on site if necessary.

Key Responsibilities:
• Oversee cargo handling and secure loads, including equipment preparation, application of safe practices, compliance with applicable Acts and regulations.
• Familiarity and experience working with government documents such as manifests.
• Perform trip inspections on equipment operated and load, ensuring safety and roadworthiness.
• Comply with applicable legislation including safe operation, carriage of goods, driver's hours of service, occupational health and safety, transportation of dangerous goods, customs and immigration and weights and dimensions.
• Maneuver trucks into loading or unloading positions, following signals from loading crew as needed; check that vehicle position is correct and any special loading equipment is properly positioned.
• Check vehicles before driving them to ensure that mechanical, safety, and emergency equipment is in good working order.
• Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
• Check all load-related documentation to ensure that it is complete and accurate.
• Maintain logs of working hours and of vehicle service and repair status, following applicable state and federal regulations.
• Record and maintain required documentation including driver logbook, bills of lading, manifests etc. by manual or electronic means.
• Communicate effectively with the public, customers, and co-workers both verbally and in written form.
• Loading and unloading of trucks.
• Perform periodic inspections before, during, and after delivery to ensure that load is properly fastened down and is secure.
• Deliver to product and proper paperwork to our customers in a courteous and timely manner.
• Ensure that any debris caused by the loading/unloading of truck is cleaned up.
• Provide feedback to supervision regarding customer problems, mechanical problems, or delivery problems.
• Train others when required.
• Other duties as may be assigned.
Requirements:
• High School diploma minimum.
• Certification from recognized Truck Driving School.
• Valid Commerical Drivers License
• Overtime as required.
• Weekend work may be required, on call schedule in effect on weekly basis.
Knowledge, Skills, and Abilities:
• Strong mechanical aptitude with ability to perform routine vehicle maintenance.
• Demonstrated organizational skills with strong oral and written communication abilities.
• Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques.
• High level of personal integrity.
• Strong work ethic.
• Professional/mature demeanor under stressful situations.
• Ability to work in a fast-paced environment.
• Confident, consistent decisive personality.
• Will be required to work both indoors and outdoors.
• Manual dexterity, ability to lift 75+ lbs required.

#GFLTalent


 

We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship
 for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.


 


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