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Collection Jobs in Taylor, MI (NOW HIRING)

Sales Associate - Somerset Collection North

Troy, MI · On-site

$13.25 - $18/hr

Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our ...

WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat ...

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Collection information

See Taylor, MI salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collection in Taylor, MI is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What cities near Taylor, MI are hiring for Collection jobs?

Cities near Taylor, MI with the most Collection job openings:

Infographic showing various Collection job openings in Taylor, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,686 per year, or $18.6 per hour.

Sales Associate - Somerset Collection North

PacSun

Troy, MI • On-site

$13.25 - $18/hr

Part-time

Retirement

Posted 22 days ago


Key responsibilities

  • Generate sales by engaging with customers and promoting products, brands, and trends.

  • Execute store initiatives, visual directives, and maintain visual standards as directed by management.

  • Support store operations by providing excellent customer service, handling customer issues, and contributing to a positive team environment.


PacSun rating

5.9

Company rating: 5.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

58th of 105 rated fashion retailers


Job description

Join the Pacsun CommunityCo-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
Learn more here: LinkedIn- Our Community
About the Job:
The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.
A day in the life, what you'll be doing:
CUSTOMER CENTRIC
  • Delivers an engaging, positive and authentic customer experience with all customers
  • Focuses on full-price selling while maintaining awareness of product value and promotions
  • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues
  • Completes all assigned tasks in a timely and efficient manner
  • Executes all visual directives and maintains visual standards set by the company and as directed by the management team
  • Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
  • Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
  • Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
  • Shares feedback from customers with the leadership team to improve the overall customer experience

RESULT DRIVEN
  • Actively participates in all company and store contests and events
  • Stays current on all financial goals and priorities
  • Support the leadership team in achieving all sales and operational goals

  • Supports and executes all digital sales strategies including ship from store and BOPIS within the store

AUTHENTICITY
  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
  • Contributes to positive working environment by consistently exhibiting core value behaviors
  • Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
  • Strives to improve individual performance while working as a productive member of the team

What it takes to Join:
  • Passion for product, brands, fashion and trends
  • High School Diploma or equivalent preferred
  • Effective written, verbal and presentation skills
  • Strong communications skills
  • Excellent time management skills
  • Proficient in math and possesses strong computer skills

Pac Perks:
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year

Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
  • The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • The associate must frequently sit/stand for long periods of time and climb ladders as needed.
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
  • Ability to maneuver around sales floor, stockroom and office areas.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What PacSun employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Pacsun logo

About Pacsun

Sourced by ZipRecruiter

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more, we offer a unique range of product that all youth can express themselves through. We have worked with celebrities such Emma Chamberlain, Storm Reid, Jules LeBlanc, and A$AP Rocky to curate exclusive product. Pacsun ranks #3 as a favorite apparel brand amongst teens - #1 amongst women and #4 amongst men. We have a reach of 1.6M followers on TikTok, 2.5M followers on Instagram and over 380K followers on Twitter.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Anaheim, CA, US