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Collection Jobs in Taylor, MI (NOW HIRING)

Adheres to all collection policies, procedures, and KPIs * Contacts various credit sources, ensures credit packages or client's financial status is complete, and notifies partners of delinquent ...

The Collections Coordinator will facilitate collection of delinquent accounts along with assisting the local facilities with guidance on outstanding accounts and initial credit application process.

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Collection information

See Taylor, MI salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection in Taylor, MI is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What cities near Taylor, MI are hiring for Collection jobs?

Cities near Taylor, MI with the most Collection job openings:

Infographic showing various Collection job openings in Taylor, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,686 per year, or $18.6 per hour.

Financial Collections Associate - Healthcare

River's Bend PC

Troy, MI โ€ข On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

River's Bend PC is seeking a Full-Time, upbeat, motivated and organized candidate to join our Team as a Financial Collection Associate!


As a Financial Collection Associate at River's Bend, you will be responsible for collecting outstanding funds due to the clinic and providing administrative support to the financial department as directed by the Financial Manager. 


MINIMUM QUALIFICATIONS:

  • Associate’s degree OR
  • Combination of High School Diploma/Equivalent + Experience
  • Previous administrative experience (Preferred)
  • Experience or knowledge with behavioral billing preferred!


REQUIRED RESPONSIBILITES:

  • Generate outstanding accounts receivable reports and submit to Financial Manager
  • Communicate with clients regarding co-payments, billing questions, benefit questions, and 
    statement questions
  • Collect daily payments for clinical sessions
  • Report status of declined or non-payment as applicable
  • Complete statement reconciliations
  • Compile and submit financial reports
  • Provide support as requested to financial department 
  • Other duties as assigned


IDEAL CANDIDATE:

  • Organized
  • Reliable
  • Ability to Multitask
  • Comfortable with numerical data and mathematical problem solving
  • Ability to take initiative
  • Great Verbal and Written Communication Skills


BENEFITS AND PERKS:

  • Health, Dental and Vision Coverage 
  • HMO, PPO and HSA Plans Available!
  • Retirement and 401K Plan + Employer Match 
  • Paid Time Off (Sick, Vacation, Holiday & Bereavement)
  • 1-Hour Paid Lunch 


HOURS OF OPERATION:

  • Monday-Friday

COMPENSATION:

  • $19-$21/HOUR
  • Hourly, Non-Exempt
  • Overtime Eligible
  • Paid Biweekly