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Collection Jobs in Spring Hill, FL (NOW HIRING)

Collection Managers (CM) support a critical function within the ISR cycle by ensuring component requirements are prioritized and actioned, reducing intelligence gaps and driving allocation decisions.

Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using ...

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Collection information

See Spring Hill, FL salary details

$8

$16

$25

How much do collection jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for collection in Spring Hill, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Spring Hill, FL? The most popular types of Collection jobs in Spring Hill, FL are:
What job categories do people searching Collection jobs in Spring Hill, FL look for? The top searched job categories for Collection jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Collection jobs? Cities near Spring Hill, FL with the most Collection job openings:
Infographic showing various Collection job openings in Spring Hill, FL as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Mid ISR CRM - HUMINT or OSINT

Amentum

Tampa, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Purpose and Impact:
This position with Amentum is to support the United States Central Command J23 Intelligence, Surveillance, and Reconnaissance (ISR) branch through the development and approval of collection requirements throughout the USCENTCOM AOR. Collection Managers (CM) support a critical function within the ISR cycle by ensuring component requirements are prioritized and actioned, reducing intelligence gaps and driving allocation decisions. We value candidates that demonstrate an ability to fuse doctrinal practices with emerging technological advancements. To be successful in this role, you'll be able to take intelligence needs and coordinate with components to create clearly articulated collection requirements
Work Schedule: 0800 - 1600
Essential Responsibilities:
The employee shall engage with analysts, determine intelligence needs, identifying and developing possible collection postures and strategies, and convert these intelligence needs into collection requirements to satisfy USCENTCOM intelligence requirements. This also includes establishing priorities, tasking or coordinating with appropriate collection sources or agencies, monitoring results, and re-tasking, as required. The employee shall support solicitation, coordination, research, de-confliction, creation/ registration, prioritization, and validation of multiple intelligence (GEOINT, MASINT, SIGINT, HUMINT) discipline collection requirements management (CRM) per standing policy. This will include associated issue trackers and requirements tracker (internal), and collection requirement programs of record. The employee shall translate received requirements into discipline-specific language in accordance with SOPs and Combat Support Agency (CSA) guidance. This will include associated issue trackers and requirements tracker (internal), and collection requirement programs of record. The employee shall research and manage USCENTCOM Theater priorities or Intelligence Community (IC) priorities and guidance to align USCENTCOM collection requests with priorities, and balances time sensitive requests with standing collection requirements to ensure appropriate deployment of ISR assets. This will include managing the daily/weekly Joint Intelligence Prioritized Collection List/Component Intelligence Collection List database as required. The employee shall monitor and routinely provide updates to requestors on the status of USCENTCOM collection requirements. Specifically, the contractor personnel shall monitor and routinely provide updates to requestors on the status of collection requirements (e.g., where the requirements were submitted for tasking, the expected collection schedule, etc.) and adjusts requirements to ensure optimal deployment of limited assets. Reviews existing collection requirements and contacts originator on requirements status, disposition and expiration (e.g., contacting requestors to determine continued relevance, directing resubmission or cancelation). This will include development of ISR utilization and contributions summaries and management of issue and requirements tracking databases.
Work Environment, Physical Demands, and Mental Demands: Office
Other Responsibilities:
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
As part of our commitment to maintaining a safe and compliant work environment, Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana, as well as other federally controlled substances due to Amentum's role as a federal contractor and trusted partner to the US Government.
Minimum Requirements (Knowledge, Skills, and Abilities):
Assignments require knowledge of a full range of ISR and Collection Management related concepts, principles, and practices and skills in applying this knowledge to challenging, multi-agency work assignments (reference 3.3.1). A thorough knowledge of and skill in applying analytical and evaluative techniques for developing new or modified work methods, innovative approaches, alternatives uses of new or available data sources or procedures, and to identify, evaluate, and recommend solutions to issues and/or problems. Bachelor or masters degree with 4 years of intelligence analysis experience, or, specialized training & 4 years intelligence analysis experience, or, equivalent intelligence/academic experience.
Clearance Required:
  • TS/SCI w/ poly

Minimum Education:
  • Bachelors or 4 years experience

Minimum Years of Experience:
  • 4

#javelin
Compensation Details:
$80,000 - $84,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
02/18/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.