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Collection Jobs in Lowell, MA (NOW HIRING)

Generalist

Data Collection Lab Manager

Somerville, MA · On-site

$80 - $100/hr

Data Collection Lab Manager (Shift Leader) Generalist is looking for a Data Collection Lab Manager to lead and evolve the operations behind our on-site data collection efforts. You'll act as a shift ...

RetailData

Data Collection Representative

Medford, MA · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RetailData

Data Collection Representative

Boston, MA · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RESILIV

Field Data Collection Driver

Reading, MA · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Belmont, MA · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Woburn, MA · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

micro1 AI

AI Data Collection Specialist - Remote

Lynn, MA · Remote

$13 - $15/hr

Job Title: Data-Video Generalist Job Type: Contractor Location: Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana ...

RESILIV

Field Data Collection Driver

Reading, MA · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Lincoln, MA · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

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All JobsCollection JobsCollection Jobs in Lowell, MA

Collection information

See Lowell, MA salary details

$10

$19

$30

How much do collection jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection in Lowell, MA is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Lowell, MA?

The most popular types of Collection jobs in Lowell, MA are:

What are popular job titles related to Collection jobs in Lowell, MA?

For Collection jobs in Lowell, MA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Lowell, MA look for?

The top searched job categories for Collection jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Collection jobs?

Cities near Lowell, MA with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Lowell, MA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,329 per year, or $19.9 per hour.

Data Collection Lab Manager

Generalist

Somerville, MA • On-site

$80 - $100/hr

Other

Posted 21 days ago

Job description

Data Collection Lab Manager (Shift Leader)

Generalist is looking for a Data Collection Lab Manager to lead and evolve the operations behind our on-site data collection efforts.

You’ll act as a shift leader to own the systems, processes, and team responsible for delivering high‑quality data that supports model development across the organization. This is a highly operational, hands‑on, in‑lab role for someone who enjoys building structure in ambiguous environments, improving systems over time, and leading teams with high standards and accountability.

The right person for this role is equally comfortable jumping into operational problems, managing people, improving process quality, and building the infrastructure needed to scale reliably.

Responsibilities
  • Own the refinement and execution of day‑to‑day DataLab operations and ensure reliable, high‑quality data delivery
  • Manage task rollout and retirement scheduling based on organizational priorities
  • Establish and improve QA processes to maintain high data quality standards
  • Identify operational bottlenecks and implement scalable process improvements
  • Oversee device and hardware management to ensure uninterrupted lab operations
  • Manage lab inventory including ordering, receiving, storage, distribution, and removal
  • Maintain operational oversight of data custody, tracking, reporting, and issue investigation
  • Build and maintain operational systems, trackers, reporting cadences, and documentation
Team Leadership
  • Recruit, hire, and onboard high‑performing data collection staff
  • Support and manage lab leads in day‑to‑day operational execution
  • Coach, mentor, and develop DataLab employees
  • Build a strong operational culture centered around ownership, reliability, and continuous improvement
  • Help define team structure and operational processes as organizational needs evolve
Qualifications
  • 5+ years of experience in high‑performance operational environments with significant ownership and accountability
  • Experience managing teams in fast‑moving or semi‑structured organizations
  • Strong operational instincts and attention to detail
  • Proven ability to build processes and improve systems in ambiguous environments
  • Excellent written and verbal communication skills
  • Strong interpersonal and people leadership skills
  • Comfortable using metrics, operational reporting, and process tracking to drive decisions
  • High reliability, strong follow‑through, and a consistent ownership mindset
Nice to Have
  • Experience managing physical operations, labs, logistics, or production environments
  • Experience with QA or operational quality systems
  • Startup experience
  • Familiarity with AI/ML data operations or human‑in‑the‑loop workflows
About Generalist

At Generalist, we are on a mission to make general‑purpose robots a reality. We believe the industries and homes of the future will depend on humans and machines working together in new ways. Robots can help us build more and get more done.

We build embodied foundation models, starting with a focus on dexterity. This requires advancing the frontiers of data, models, and hardware, to enable robots to intelligently interact with the physical world.

The company embraces both large‑scale AI and robotics as core to its DNA. Our team of researchers, roboticists, and company builders come from OpenAI, Boston Dynamics, Google DeepMind, and other frontier labs—with a track record of shipping AI breakthroughs. Before Generalist, we pioneered large embodied multimodal models and vision‑language‑action models (PaLM‑E, RT‑2, Gemini Robotics), launched and scaled ChatGPT and GPT‑4 to hundreds of millions of users, engineered the foundations of autonomous driving, built next‑generation robots (Atlas, Spot, Stretch) and pushed the limits of what they can do (from parkour to manipulation, and testing robustness).

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

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