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Collection Jobs in Cambridge, MA (NOW HIRING)

DATA COLLECTION ASSOCIATE

Natick, MA · On-site

$18 - $24.75/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Burlington, MA · On-site

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Newton, MA · On-site

$19.25 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Waltham, MA · On-site

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Salem, MA · On-site

$19 - $26.25/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

DATA COLLECTION ASSOCIATE

Somerville, MA · On-site

$19 - $26.25/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Salem, MA · On-site

$19 - $26.25/hr

Data Collection Associate CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth ...

DATA COLLECTION ASSOCIATE

Revere, MA · On-site

$18 - $24.75/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

DATA COLLECTION ASSOCIATE

Boston, MA

$19 - $26/hr

Click the link below to learn more about the duties and responsibilities of a Data Collection Associate. Qualifications To perform this job successfully, an individual must be able to perform each ...

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

Data Collection Lab Manager (Shift Leader) Generalist is looking for a Data Collection Lab Manager to lead and evolve the operations behind our on-site data collection efforts. You'll act as a shift ...

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

Showing results 21-40

Collection information

See Cambridge, MA salary details

$11

$22

$33

How much do collection jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection in Cambridge, MA is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What are popular job titles related to Collection jobs in Cambridge, MA?

For Collection jobs in Cambridge, MA, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Cambridge, MA look for?

The top searched job categories for Collection jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for Collection jobs?

Cities near Cambridge, MA with the most Collection job openings:

Infographic showing various Collection job openings in Cambridge, MA as of September 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,911 per year, or $22.1 per hour.

DATA COLLECTION ASSOCIATE

Natick, MA • On-site

CROSSMARK
Business Management Consulting • 10K+ employees

$18 - $24.75/hr

Other

This job post has expired today. Applications are no longer accepted.


CROSSMARK rating

5.1

Company rating: 5.1 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

47th of 52 rated marketing agency


Job description

Data Collection Associate

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

Equal Opportunity Employer

Job Description

Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device. Take direction from the Supervisor and other management individuals. Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness. Maintain a positive relationship with employees and customers as a representative of CROSSMARK.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education and/or Experience: High school diploma or GED equivalent preferred

Physical Demands: While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 30 lbs., change position, and handle and carry a 2 lb. device for a prolonged period of time. Counting reserve stock in coolers/freezers may be required.

Additional Information

All your information will be kept confidential according to EEO guidelines.


What CROSSMARK employees say

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About CROSSMARK

Sourced by ZipRecruiter

CROSSMARK had completed 55 mergers and acquisitions in its quest to become a national sales agency, managing brands, and performing sales functions for manufacturers and performing in-store merchandising services at retailers nationwide. The same year, we expanded our operations to Canada to broaden our impact in North America. And in 2013 we acquired Chicago-based agencies Marketing Werks and PromoWorks to deliver end-to-end shopper marketing and engagement—both in store and out. The fusion of talents and expertise among these agencies, with CROSSMARK at the core, has empowered us to deliver a leading, all-encompassing, and completely integrated Marketing Services arm to our organization. Company milestones and service expansions have only been possible because of the true beating heart of CROSSMARK: our people. Our dedicated and passionate employees work hard to provide clients with the best opportunities to drive sales, to see brands thrive, and to create lasting connections. We’re excited for what’s next in our ever-evolving company—and we hope you’ll join us for the journey ahead.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Plano , TX, US