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Collection Jobs in Anderson, IN (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Indianapolis, IN · Hybrid

$18 - $28/hr

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services ...

Prime Outlets

Tenant Account Analyst

Indianapolis, IN · On-site

Responsible for the collection of rents, identification and escalation of tenant issues, maintenance of tenant database, account analysis, account reconciliation and reporting as applicable. These ...

Cover Care

Collections Specialist

Westfield, IN

$17.75 - $24/hr

Authorize advanced collection actions that exceed the standard limits of front-line Collectors. * Personally contact members on accounts where previous collection attempts were unsuccessful.

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$25 - $27/hr

Authorize advanced collection actions that exceed the standard limits of front-line Collectors. * Personally contact members on accounts where previous collection attempts were unsuccessful.

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Collection information

See Anderson, IN salary details

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How much do collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for collection in Anderson, IN is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What jobs pay 4000 a week without a degree?

In collection roles, high earnings of $4,000 or more per week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, real estate, or entrepreneurial ventures that rely on commissions, rather than traditional collection jobs which usually pay hourly or salary-based wages. Achieving this income often requires extensive experience, a strong network, or performance-based incentives.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists typically communicate with debtors via phone, email, or written correspondence, and may use collection software or tools to track accounts. The role often requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What jobs pay 700 a day?

In the collection field, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $700 per day, especially with experience and performance bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certification, and may involve working in high-pressure environments or with large accounts.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Anderson, IN? The most popular types of Collection jobs in Anderson, IN are:
What are popular job titles related to Collection jobs in Anderson, IN? For Collection jobs in Anderson, IN, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Anderson, IN look for? The top searched job categories for Collection jobs in Anderson, IN are:
What cities near Anderson, IN are hiring for Collection jobs? Cities near Anderson, IN with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Anderson, IN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,110 per year, or $17.4 per hour.
Early Stage Collections Supervisor

Early Stage Collections Supervisor

Carrington Holding Company, LLC

Westfield, IN

$50K - $65K/yr

Full-time

Medical, Retirement

Posted 16 days ago

Job description

Come join our amazing team and work a hybrid schedule!

The Early Stage Collections Specialist Supervisor will be responsible for supervising a staff of Early Stage Collections Specialists in the day-to-day operations of Early Stage (less than 59days) Mortgage Loan Collections. Performs all duties in accordance with all company guidelines and applicable federal, state, and local regulations. The approved Target Pay range for this position is $50,000.00/yr to $65,000.00/yr plus a monthly incentive bonus.

What you'll do:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Oversees the daily operation of Early Stage Collections; provides guidance and direction in daily work flow and volume. Communicates and publicizes to the group the daily work goals, changes, and any fluctuations to staff. 

Assists Early Stage Collections Specialists with escalation calls, addresses complaints, and resolves problems.

Reviews and revises daily productivity reports.

Performs monthly loan file audits to validate Early Stage Collections Specialist work effort and effectiveness.

Reviews and refers loan files for alternative payment options, including modifications, short sales, Deed in Lieu of Foreclosure, refinancing, and foreclosure. 

Reviews and trains Early Stage Collections Specialists in any new changes to processes and/or procedures as needed. Reviews monthly quality control audits for staff members. 

Reviews daily and monthly Call Monitoring reports and works with staff to correct any outstanding issues. 

Develops call strategies to assist in collection effectiveness on assigned investor loan pools, as well as overall company delinquency.

  Audits and recovers reversals of borrower payments to ensure reduction in company payout. 

Conducts side-by-side training sessions as needed.

  Attends management meetings in absence of Manager.

Maintains consistent attendance to ensure fulfillment of essential duties and responsibilities. 

Performs other duties and special projects as assigned.

What you'll need:

High school diploma or equivalent required; some college courses in management/leadership training; writing and communication or specialized courses in mortgage banking industry preferred.

  Five-plus (5+) years of related experience required, preferably in a collections/call center environment.

Knowledge of the Fair Debt Collection Practices Act required.

  Knowledge of Microsoft Suite required; intermediate skill level preferred. 

Knowledge of relevant industry-specific software packages required; advanced negotiation skills preferred.

Ability to understand complex problems and to collaborate and explore alternative solutions.

Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit. 

Ability to organize thoughts and ideas into understandable terminology. 

Ability to organize and prioritize work schedules of others on short-term basis. 

Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. 

Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

Apply