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Collection Manager Jobs in Springfield, TN (NOW HIRING)

Loews Hotels & Co

Collections Manager

Nashville, TN · On-site

Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...

Resound Credit Union

Collections Manager

Nashville, TN · On-site

Ensures collection policies and procedures, and state and federal laws and regulations, are being ... Recommends to management loans to be charged off on a monthly basis. Provides report to present for ...

Loews Hotels

Collections Manager

Nashville, TN

Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms. * Responsible for the ...

American Red Cross

Blood Collections Supervisor

Nashville, TN · On-site

$70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that ...

Reliance Solutions Llc

Case Manager

Nashville, TN

$17.50/hr

  • Medical

  • Dental

  • Vision

The case manager is responsible for building client relationships and confidently guiding them ... We work to stop the fraudulent methods that many debt collection agencies use to intimate hard ...

Reliance Solutions Llc

Case Manager

Nashville, TN · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

The case manager is responsible for building client relationships and confidently guiding them ... We work to stop the fraudulent methods that many debt collection agencies use to intimate hard ...

Grifols, S.A

General Manager

Clarksville, TN · On-site

$90 - $130/hr

Summary Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional ...

GRIFOLS, S.A.

General Manager

Clarksville, TN · On-site

Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional ...

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Collection Manager information

See Springfield, TN salary details

$29.3K

$55.5K

$102.9K

How much do collection manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for collection manager in Springfield, TN is $55,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $61,900.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What cities near Springfield, TN are hiring for Collection Manager jobs?

Cities near Springfield, TN with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,456 per year, or $26.7 per hour.

Collections Manager

Loews Hotels & Co

Nashville, TN • On-site

Full-time

Re-posted 20 days ago

Loews Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
This position provides direction and leadership in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This leader oversees the activities of a dynamic group of team members who interact with clients of our hotels and liason with hotel leaders. An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The Collections Manager is a results-driven professional who directs the activities of the Collections team to deliver our brand promise of extraordinary customer service to all stakeholders. The Collections Manager reports to the Senior Manager of Credit and Collections.
  • Provides day to day management of activities related to billing and collection functions for meeting and event groups prior to group arrival (includes scheduled advance and final deposits).
  • Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms.
  • Responsible for the delivery of services to clients and hotels within defined service level standards
  • Responsible for the accurate and timely reporting of aged accounts receivables.
  • Ensures the timely resolution of client disputes contributing to aging receivable balances.
  • Manages guest/client problem resolution and contact escalation protocols.
  • Primary contact for adhoc client escalation meetings to resolve aged or disputed receivables.
  • Create and manage payment plans for delinquent accounts for Management approval.
  • Responsible for all due diligence and support documentation to 3rd Party collection agency.
  • Continually monitors workflow streams, team member productivity, and key performance indicators to ensure cash flow objectives are met.
  • Responsible for facilitating monthly meetings with hotel operations reporting on the status of each individual aged account receivable balance.
  • Controls costs by effectively managing labor and monitoring savings objectives.
  • Ensures environment of internal controls and best practices is enforced, regularly tested, and corrective action taken where appropriate.
  • Develops and executes action plans to drive employee satisfaction targets.
  • Builds strong relationships with hotel property leaders to ensure their needs are met and concerns are addressed in a timely and professional manner.
  • Foster a continuous improvement culture which includes deploying technology-enabled solutions to advance, scale and optimize resources in delivering high quality and consistency to clients.
  • Identifies training opportunities; creates and presents ongoing training to team members, hotel property leadership and other key stakeholders in the order to cash process.
  • Hire, coach, train and evaluate assigned team member performance.
  • Regular attendance in conformance with standards
  • May be required to work varying schedules to reflect business needs
  • Required to attend all training sessions and meetings

Required:
  • Ability to work cooperatively with others.
  • Ability to maintain confidentiality.
  • Ability to read, write and speak English effectively.
  • Ability to communicate effectively both written and verbally.
  • Ability to work effectively, maintain composure and make decisions in stressful situations.
  • Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines.
  • Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel.
  • Proficiency in windows-based computer programs to include e-mail, internet and word processing applications.
  • Strong computer skills and ability to learn new computer applications.
  • General knowledge of mathematics and accounting principles.

Preferred:
  • Previous experience having served as a Credit Manager.
  • Previous hotel industry experience.
  • Previous experience having worked in a high volume shared services environment.
  • Solid continuous improvement experience and achievements

Education: High School Diploma or GED equivalent, Some College preferred.
Experience: 2-5 years customer-facing work experience in a hospitality or finance environment, 1-2 years supervising a team, 5+ years' experience with credit.

What Loews Hotels employees say

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About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960

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