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Collection Manager Jobs in Novi, MI (NOW HIRING)

City of Livonia, MI

Parks & Rec - Level 7

Livonia, MI

$19.50 - $20.25/hr

Museum Collection Manager - Manages proper documentation of the museum collections, including accessioning and deaccessioning, cataloging, inventories, and other records; maintains the collections ...

City of Livonia

Parks & Rec - Level 7

Livonia, MI

$19.50 - $20.25/hr

Activity/Sports Instructor II, Building Supervisor II, Camp Director, Lifeguard Instructor, Museum Collection Manager, Naturalist, Pool Maintenance Supervisor, and Therapeutic Recreation Coordinator.

LSPedia Inc

Collection Specialist

Farmington, MI · On-site

$18.25 - $24.50/hr

Collaborate with Sales and Account Management teams to resolve billing disputes and collection issues. * Coordinate with clients to ensure timely payment processing and resolution of account ...

Hetronic USA

Collection Specialist

Southfield, MI

$17 - $23/hr

Own and manage collections activities for an assigned portfolio of customer accounts, driving ... Collection experience required - 5-8 years B2B, automotive experience * Microsoft Office ...

TSMG

Mapping Data Collection Driver

Detroit, MI

Our field data collection teams are spread across Europe and North America, ready to accept new ... Strong time management and reliability * Comfortable working independently in the field

TSMG

Mapping Data Collection Driver

Detroit, MI · On-site

Our field data collection teams are spread across Europe and North America, ready to accept new ... Strong time management and reliability * Comfortable working independently in the field

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All JobsCollection Manager JobsCollection Manager Jobs in Novi, MI

Collection Manager information

See Novi, MI salary details

$29.1K

$55.1K

$102.3K

How much do collection manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for collection manager in Novi, MI is $55,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging systems, often requiring knowledge of conservation and relevant certifications.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What job makes $10,000 a month without a degree?

A Collection Manager typically does not earn $10,000 a month without a degree; this salary level is more common in high-paying roles such as sales executives, real estate brokers, or entrepreneurs. These positions often require strong skills, experience, and sometimes certifications but not necessarily a formal degree. High earnings in such roles depend on performance, industry, and location.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of credit laws and debt recovery strategies.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
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What cities near Novi, MI are hiring for Collection Manager jobs? Cities near Novi, MI with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Novi, MI as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,092 per year, or $26.5 per hour.

Repayment (Collections) Supervisor

Michigan Schools and Government Credit Union

Troy, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Michigan Schools & Government Credit Union rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description


Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Supervises the daily activities of the Repayment Department, which includes: the collection of delinquent loans, charged off loans, share accounts, foreclosures, and related activity in accordance with MSGCU's policies and state and federal government regulations, and in alignment with our desired member experience.
Essential Duties and Responsibilities:
  • Serves as a subject matter expert with regard to the collection of delinquent loans, charged off loans, share and checking accounts, foreclosures and related activity. Makes sound and timely decisions related to the Repayments function that keep the organization moving forward.
  • Delivers a superior member experience by effectively managing the Repayments team and ensuring a consistent, professional, and respectful approach to collections activity. Ensures team members listen for cues to determine members' needs and courteously resolve member problems by suggesting applicable solutions.
  • Directs the Repayments team's work by providing clear direction, removing obstacles, delegating, and empowering. Develops the team's knowledge, skills, and abilities to ensure continued effectiveness.
  • Holds self and team accountable to meet commitments and achieve goals. Monitors performance and takes corrective action as necessary when objectives are not attained and conducts accurate and straight forward performance evaluations.
  • Ensures that records, with regard to all aspects of collections, are systematically maintained and updated in an accurate, timely and thorough manner.
  • Prepares and ensures preparation of monthly and recurring reports and analysis regarding key collections metrics as assigned.
  • Supervises loan modifications and workouts with members and reviews recommendations with Repayment Manager as needed.
  • Supervises Repayment Solution Specialists effectiveness by ensuring that specific actions on collection accounts, e.g., legal action repossession, is authorized and acted upon in ways that align with MSGCU's expectations; ensuring that the desired member experience is achieved in a professional and respectful manner; and collaborating with other managers and colleagues.
  • Builds and retains an effective, high-performing team that applies their diverse skills and perspectives to achieve common goals. Drives engagement by aligning individual goals with organizational objectives and creating a healthy environment where team members are inspired to do their best and achieve results. Reinforces team's efforts for correctly identifying areas of financial strength.
  • Effectively communicates using various forms of communication (written, verbal, presentation) and understands the unique needs of different audiences. Tactfully resolves member concerns and inquiries in a manner consistent with MSGCU Values.
  • Supervises aspects of the pre-foreclosure, full foreclosure, sheriff sales, short sales, vacancy, redemption, and preservation of real property. Achieves similar effectiveness in team members by developing knowledge, skills and abilities.
  • Gains the confidence and trust of others by modeling honesty, integrity authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
  • Models self-development by actively seeking new ways to grow and be challenged, and exhibits self-awareness by soliciting feedback and uses self-reflection to gain productive insight into personal strengths and weaknesses.
  • Models resiliency by maintaining a positive attitude and rebounding from setbacks and adversity when facing difficult situations.
  • Represents MSGCU at trade functions, professional organizations, and community activities.

Essential Preparation and Experience:
  • Associate degree, professional degrees or certifications in related field or the equivalent combination of education and relevant work experience; and
  • 3 years of related, progressively more responsible collections experience preferably within a in the financial institution to gain necessary background to manage area overseeing.
  • Minimum high school diploma or GED required.
  • Supervisory experience preferred.

Essential Knowledge, Skills, and Abilities:
  • Thorough knowledge of collections policies and procedures to coordinate the daily functions of the repayments area and respond to team member and member questions.
  • Financial institution knowledge with demonstrated subject matter experience.
  • Superior interpersonal skills necessary to resolve member and team member concerns.
  • Strong aptitude for learning new collections systems. Proficient in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Working Conditions:
  • Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
  • Occasionally required to travel throughout MSGCU's service area as business needs require.
  • Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
  • This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.

Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. Generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
  • Base salary starts at $62,500 / year
  • Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
  • If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
  • You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)

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