1

Collection Manager Jobs in Hagerstown, MD (NOW HIRING)

The Accounts Collection Specialist is responsible for collecting on delinquent accounts from consumers. This position is ideal for an individual looking to join a rapidly growing organization with ...

Collection Specialist

Frederick, MD · On-site

$18 - $20/hr

The Accounts Collection Specialist is responsible for collecting on delinquent accounts from consumers. This position is ideal for an individual looking to join a rapidly growing organization with ...

... • Collection of all delinquent rents. • Provide reports as required. • Other tasks as ... A minimum of 1 - 2 years of Tax Credit and Property Management experience required. Background ...

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

... collection standards Maintain account health and secure payment commitments utilizing account management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver white ...

Account Manager

Waynesboro, PA · On-site

$16 - $16.15/hr

... collection standards • Maintain account health and secure payment commitments utilizing account management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

next page

Showing results 1-20

Collection Manager information

See Hagerstown, MD salary details

$30.7K

$58.2K

$108.1K

How much do collection manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collection manager in Hagerstown, MD is $58,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are popular job titles related to Collection Manager jobs in Hagerstown, MD?

For Collection Manager jobs in Hagerstown, MD, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Hagerstown, MD look for?

The top searched job categories for Collection Manager jobs in Hagerstown, MD are:

What cities near Hagerstown, MD are hiring for Collection Manager jobs?

Cities near Hagerstown, MD with the most Collection Manager job openings:

Infographic showing various Collection Manager job openings in Hagerstown, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,217 per year, or $28 per hour.

$18 - $20/hr

Full-time

Posted 21 days ago


Music & Arts rating

6.4

Company rating: 6.4 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

278th of 739 rated retailers


Job description

The Accounts Collection Specialist is responsible for collecting on delinquent accounts from consumers. This position is ideal for an individual looking to join a rapidly growing organization with great opportunity for growth and advancement.

Essential Functions (not all-inclusive):

  • Initiate customer contact to determine reason for delinquency and to look for resolution
  • Communicate policy and rental contract procedures
  • Utilize skip tracing tools

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

To join our band, you'll need the following experience:

  • 1 year relevant experience
  • High School Diploma or Equivalent
  • 2 years of collections experience preferred

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

Pay Rate: $18.00-20.00/hr + commission depending on location, background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.


What Music & Arts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom