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Collection Manager Jobs in Guston, KY (NOW HIRING)

ScionHealth

Business Office Manager

Louisville, KY · On-site

Monitors activities with collection agencies, insurance companies, admitting, medical records ... Knowledge of general patient billing practices, managed care and third-party billing requirements ...

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Collection Manager information

See Guston, KY salary details

$29.4K

$55.8K

$103.5K

How much do collection manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for collection manager in Guston, KY is $55,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,200.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What cities near Guston, KY are hiring for Collection Manager jobs?

Cities near Guston, KY with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Guston, KY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,778 per year, or $26.8 per hour.

Manager of Collections and Revenue

360care

Louisville, KY • On-site

Full-time

Posted 2 days ago

New

360care rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview

The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing all aspects of the revenue cycle. This position will oversee their "SCIP" team to maximize cash flow, employee and customer satisfaction initiatives along with participating in process improvement among other department projects. Completing these tasks will include managing SCIP department invoicing, collections, payment posting processes and tracking along with other items delegated to their assigned team.

Responsibilities
  • Manage all aspects of the revenue cycle, which includes but is not limited to invoicing, premium collections, and initiatives, such as process improvement.
  • Monitor key performance indicators (KPIs) and develop strategies to improve collections.
  • Ensure new processes and workflows are adhered to. 
  • Evaluate the efficiency of revenue cycle procedures.
  • Ensure compliance with regulatory laws and policies.
  • Work with team members to identify and remove roadblocks to improve collection efforts while streamlining processes and maximizing efficiency.
  • Update records based on reports/mail (offset tracker, deceased reports, faxes, and mail).
  • Responsible for reducing delinquency on assigned accounts.
  • Create, update, and track customers with unpaid bills followed by forwarding collection letters.
  • Use sound judgment to escalate collection issues when necessary.
  • Active supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Supervise and develop the revenue cycle team to set goals, motivate and foster a positive inclusive team culture.
  • Lead process improvement on department procedures, systems and training initiatives which includes but is not limited to coaching, training and evaluating team performance.
  • Serves as a point of contact for accounts with any escalation or team concerns.
  • Lead interviews and assist in department recruitment.
  • Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
  • Reacts positively to change and performs other duties as assigned.
Qualifications
  • Bachelor's degree preferred but not required based upon qualified experience.
  • 3-5 years of administrative and data entry experience.
  • 2-4 years of Medicaid knowledge.
  • Strong knowledge of Microsoft Office suite such as Excel, Word and Outlook software.
  • Must attain strong communication, problem solving and leadership skills.
  • Ability to work independently and with other team members.
  • Excellent interpersonal, oral, and written communication skills.
  • Strong ability to work in fast paced, changing environments.
  • Must be detail oriented and self-motivated.
  • Excellent customer service skills.
  • Exhibits strong customer service and problem-solving skills.
  • Anticipates employee and company needs in a proactive manner to increase satisfaction.
  • Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

 

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.

Employment Type: OTHER

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