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Collection Director Jobs in Texas (NOW HIRING)

Analyze intelligence gaps to write, draft, and refine Source Directed Requirements (SDRs) toguide collection efforts against command priority intelligence requirements. * Provides technical advisory ...

The Collection Agent ensures receivables are collected while maintaining strong customer relations ... Answer general billing related questions, resolve billing issues, assist and direct customer to ...

Cash & Collections Analyst

Richardson, TX ยท On-site

$26 - $27/hr

M-F 8-5 Onsite | Temp-to-Hire or Direct Hire Compensation: $26-$27/hr Our client has grown to ... Own and manage a portfolio of customer accounts to drive the timely collection of outstanding ...

... Collection Call Center teams aimed to meet federal and state regulations. * Ensure business ... Partner with Collections Director on compliance procedures and thresholds with continuous ...

... Collection Call Center teams aimed to meet federal and state regulations. * Ensure business ... Partner with Collections Director on compliance procedures and thresholds with continuous ...

Showing results 41-60

Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a collection director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a collection director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a collection director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in Texas? The most popular types of Collection jobs in Texas are:
What cities in Texas are hiring for Collection Director jobs? Cities in Texas with the most Collection Director job openings:
Infographic showing various Collection Director job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Automated Collection Services Trainer

City of San Antonio, TX

San Antonio, TX โ€ข On-site

$22.20 - $27.30/hr

Full-time

Medical, Life, Retirement

Posted 5 days ago


Job description

Salary: $22.20 - $27.30 Hourly
Location : 1318 SE LOOP 410, SAN ANTONIO, TX 78220, TX
Job Type: 4C Full-Time
Job Number: 2026-01231
Department: Solid Waste Management
Opening Date: 08/06/2026
Closing Date: 8/23/2026 11:59 PM Central
Grant Funded: No
FLSA Status: Non-Exempt
Job Summary
Under general supervision, is responsible for performing skilled and lead work training drivers on all types of refuse collection trucks. Trains employees to provide collection service to the residents on the assigned route, including safely and efficiently collecting garbage, organics, and recycling materials. Instructs employees on procedures to transport collected materials to appropriate City disposal or processing facilities and the proper way to operate, maintain, and care for equipment. Exercises functional supervision over assigned work crew.
Work Location
Southwest Service Center - 6927 W Commerce San Antonio, TX 78228
Work Schedule
Monday - Friday 6:00 AM - 3:00 PM
Essential Job Functions
  • Trains and prepares vehicle for daily assignment by performing pre-,during, and post-trip inspections and prepares any necessary reports to include any vehicle malfunctions, which involves frequently lifting and carrying equipment weighing 40 pounds.
  • Maintains personal protective equipment and prepares safety equipment to be used during the workday.
  • Operates an automated refuse collection vehicle to conduct new driver training.
  • Conducts remedial training for all drivers involved in motor vehicle accidents or property damage.
  • Conducts annual in-cab evaluations of all collection truck drivers.
  • Conducts specialized training as directed by department leadership.
  • Conducts route observations in accordance with departmental checklists.
  • Provides staff driving evaluations.
  • Provides direction on safety procedures and use of shortest route to landfill, brush site, or transfer station.
  • Educates residents and staff on collection procedures and delivers literature on acceptable and non-acceptable materials.
  • Assists in coaching sessions for drivers identified by in-cab camera systems.
  • Assists in the development of safety-based driver's training curriculum and checklists.
  • Assists in conducting time and motion studies for various collection districts.
  • Assists in departmental presentations and public educational events.
  • Performs environmental inspection of roll-out cart contents as directed by policy.
  • Performs other related duties and fulfills responsibilities as required.

Job Requirements
  • Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance.
  • Three (3) years of commercial truck driving experience.
  • No preventable accidents within the last twelve (12) months.
  • Valid Texas Commercial "B" Driver's License (CDL).
  • Must obtain a Class "A" License (CDL) within six months of selection to position.
Special Instructions
  • Please attach a work sample that shows your professional experience in reporting writing, preparation of memos, and/or general correspondence that illustrates the extent of your written communication skills
Applicant Information
  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities
  • Extensive knowledge of the operation of commercial vehicles in accordance with all safety rules, traffic laws, and driving in all weather conditions.
  • Knowledge of regulations related to traffic safety practices, safety procedures, safety rules, and traffic laws.
  • Knowledge of Personal Protective Equipment (PPE)
  • Knowledge of vehicle maintenance and ability to troubleshoot vehicle malfunctions.
  • Knowledge of facilities and procedures for operating on the premises of a disposal or processing facility.
  • Knowledge of equipment inspection procedures and maintenance requirements.
  • Knowledge of on-board video systems, such as backing cameras and in-cab cameras.
  • Ability to establish and maintain a cooperative working relationship with co-workers, supervisors, and the general public.
  • Ability to perform effective customer service including direct communication with the customer.
  • Ability to coach drivers as necessary to make them a "safer driver".
  • Ability to conduct initial and recurring training for drivers.
  • Ability to conduct vehicle inspections and trouble-shoot equipment problems.
  • Ability to understand and follow instructions.
  • Ability to learn City Administrative Directives and Department policies required in the performance of duties; and teach those same policies to new employees.
  • Ability to work in conditions that are primarily outside and subject to inclement weather conditions, to include frequent exposure to temperature extremes, dust, damp/wet surfaces, and high noise level.
  • Ability to perform all the essential functions of the position with or without accommodations.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
Note:
  • Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
  • Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01
Are you a current regular full time or part time CoSA employee?
  • Yes - I am a Full Time City Employee.
  • Yes - I am a Part Time City Employee.
  • No - I am not a Full Time or Part Time City Employee.

02
Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?
  • Yes - SA Ready to Work Program
  • Yes - Train for Jobs SA Program
  • Yes - Both Programs
  • No

03
Are you a veteran or active member of the armed forces?
  • Yes
  • No

04
What best describes your highest level of education at the end of the current semester?
  • Some High School
  • High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
  • 30+ completed semester hours (credits) from an accredited college or university
  • 60+ completed semester hours (credits) from an accredited college or university
  • Associate's Degree from an accredited college or university
  • 90+ completed semester hours (credits) from an accredited college or university
  • 120+ completed semester hours (credits) from an accredited college or university
  • Bachelor's Degree from an accredited college or university
  • Master's Degree from an accredited college or university
  • PhD, JD, or other Post Graduate Degree from an accredited college or university
  • None of the above

05
Do you have the ability to read and write at a level necessary for successful job performance?
  • Yes
  • No

06
Which one of the following Driver's Licenses do you have?
  • Class "A" Commercial Driver's License
  • Class "B" Commercial Driver's License
  • Class "C" Driver's License
  • None of the above.

07
If you do not have a Class "A" Commercial Driver's License, do you have the ability to obtain a Class "A" Commercial Driver's License within six (6) months of employment?
  • Yes
  • No
  • I currently have a Class "A" or B" Texas Commercial Driver's License.

08
Have you been involved in any preventable accidents within the last twelve (12) months?
  • Yes
  • No

09
How many years of commercial truck driving experience do you have?
  • None
  • Less than 1 year
  • 1 year
  • 2 year
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years or more

10
How many years of professional experience do you have with DOT, OSHA or other related federal and state safety regulations?
  • None
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years or more

11
Select any of the following Microsoft Office applications that you have professional experience with.
  • Word
  • Excel
  • Access
  • PowerPoint
  • Publisher
  • Visio
  • Outlook
  • Teams
  • None of the above

12
Describe your experience with the development of safety-based driver's training curriculum and checklists. If you do not have this experience, please respond with N/A
13
Safety is an essential part of this position. What are some of the most important things you do to keep safety in the workplace? If you do not have this experience, please respond with N/A
14
Describe a time when you had to use your spoken communication skills to get an important point across with all levels of staff. If you do not have this experience, please respond with N/A
15
Please attach a work sample that shows your professional experience in report writing, preparation of memos and/or general correspondence that illustrates the extent of your written communication skills.
  • I acknowledge

16
I understand that for this position I will be required to pass a DOT physical examination conducted by a City of San Antonio medical provider and receive a minimum of a 1-year medical certification card as a condition of employment. I further understand that this requirement applies to current City employees applying for CDL positions and if I am a current City employee, I will no longer be grandfathered under the Driver Safety Program Administrative Directive 4.8 if I apply and am selected for this position.
  • I agree
  • I disagree

17
I acknowledge that this position is considered to be a primary driving position and I will be subject to random drug and alcohol testing as defined in AD 4.3, Alcohol and Controlled Substance Testing and AD 4.8, Driver Safety Program. I further understand that the City of San Antonio has a zero-tolerance policy for which termination of employment will result for positive drug or alcohol test results.
  • I agree

18
I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.
  • I acknowledge.

Required Question