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Collateral Recovery Jobs in California (NOW HIRING)

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Collateral Recovery information

See California salary details

$18

$28

$47

How much do collateral recovery jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collateral recovery in California is $28.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $37.98 per hour, depending on experience, location, and employer.

What is collateral recovery?

Collateral recovery is the process of reclaiming property or assets that have been used as collateral for a loan when the borrower defaults on their payments. This often involves repossessing items like vehicles, boats, or equipment to satisfy the terms of a loan agreement. Collateral recovery agents work on behalf of lenders or financial institutions to locate, secure, and return these assets in accordance with state and federal laws. Their work helps protect lenders from losses due to unpaid loans. The process must be handled professionally and legally to avoid liability or conflicts.

What are the key skills and qualifications needed to thrive as a collateral recovery agent, and why are they important?

To thrive as a Collateral Recovery Agent, you need a thorough understanding of repossession laws, investigative skills, and often a high school diploma or equivalent. Familiarity with skip tracing software, GPS tracking systems, and sometimes state-issued recovery agent licenses are typically required. Strong interpersonal skills, discretion, and conflict resolution abilities help agents handle tense situations professionally. These skills are crucial for ensuring the safe, legal, and efficient recovery of collateral while minimizing risk and maintaining compliance.

What are some typical challenges faced by professionals in collateral recovery, and how can they effectively address these situations?

Professionals in Collateral Recovery often encounter challenges such as dealing with evasive debtors, working in unpredictable environments, and managing stressful interactions. To address these situations, it's important to maintain strong communication skills, adhere strictly to legal and ethical guidelines, and remain calm under pressure. Building rapport with debtors and collaborating closely with team members and legal counsel can help ensure safe and successful recoveries. Continuous training and staying updated on industry regulations also contribute to effective problem-solving in the field.

What is the difference between Collateral Recovery vs Repo Agent?

AspectCollateral RecoveryRepo Agent
CredentialsTypically requires repossession training, sometimes licensingRequires repossession training, licensing varies by state
Work EnvironmentFieldwork involving vehicle or asset retrievalFieldwork involving vehicle or asset retrieval
Industry UsageUsed in finance, lending, and collateral managementCommonly used in auto finance and leasing
Search & Comparison IntentOften compared for repossession roles in financeOften compared with collateral recovery roles

Collateral Recovery and Repo Agent roles both involve retrieving assets like vehicles or equipment. While they share similar credentials and work environments, collateral recovery often encompasses broader asset types and may involve more complex recovery processes. Both roles are vital in finance and lending industries, with overlapping skills and responsibilities.

What are popular job titles related to Collateral Recovery jobs in California?

For Collateral Recovery jobs in California, the most frequently searched job titles are:

What job categories do people searching Collateral Recovery jobs in California look for?

The top searched job categories for Collateral Recovery jobs in California are:

Collateral Recovery jobs near you
Infographic showing various Collateral Recovery job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,911 per year, or $28.3 per hour.

Account Servicing Supervisor

Veros Credit, LLC

Santa Ana, CA • On-site

$70K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
  • And a lot more!
About The Position

The Account Servicing Supervisor will oversee a team of Loan Servicing Specialists and will be responsible for ensuring that the team meets their goals by providing operational support, coaching, training, and leadership throughout the loan servicing process. The Loan Servicing Supervisor will also be responsible for collecting on delinquent auto loans.

Essential Responsibilities:

  • Provide training, coaching, and support to Loan Servicing Specialists.
  • Provide strategies and alternative solutions to Loan Servicing Specialists to reduce delinquency.
  • Ensure that assigned teams meet their daily, weekly, and monthly goals.
  • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practice Act (FDCPA).
  • Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, proposing alternative payment methods, and establishing payment procedures.
  • Monitor accounts to ensure the borrower's commitment to pay is kept.
  • Speak to borrowers who attempt to voluntarily surrender their vehicle or to keep their vehicle while maintaining loan arrangements.
  • Accurately and professionally document account information and collection activities.
  • Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers.
  • Other duties as assigned.

Essential Requirements:

  • 5+ years of progressive experience in the subprime auto lending industry with at least 2 years of supervisory experience.
  • Strong leadership skills such as communication, critical thinking, problem-solving, planning and organizing, decision making and delegation with the ability to manage and direct the work of others.
  • Ability to read, interpret and apply federal, state, and local collections regulations.
  • Ability to interact with customers in a professional, tactful, and sensitive manner.
  • Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
  • Available to work a flexible work schedule and overtime as needed.
  • High School Diploma or GED.
  • Bilingual English/Spanish is required.

Salary: $70,304.00 - $82,160.00 annually + Bonus

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

Employment Type: FULL_TIME

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