About the role: The Collaboration Architect is responsible for the architecture, design, governance and evolution of enterprise collaboration platforms that enable secure, scalable and reliable communication across the organization. This role sits within the IT Infrastructure organization and partners closely with Security, Identity, End-User Technology, Network and Application Development teams to ensure collaboration platforms are highly available, well governed, cost-effective and aligned with enterprise standards. This role sets strategic direction for collaboration technologies while staying closely connected to operational realities and platform lifecycle management.What’s in it for you:
$98,600-$140,800 salary plus performance‑based incentives Opportunity to own and shape enterprise-wide collaboration strategy
High-impact role with visibility and influence Collaborative technical environment
Comprehensive benefits package Health, dental and vision coverage
401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in ITWhat you’ll be doing: Define and maintain the enterprise hybrid Microsoft 365 collaboration architecture, covering messaging, meetings, voice, content sharing and productivity services
Establish and maintain platform roadmaps aligned with business growth, security requirements and infrastructure strategy Evaluate new collaboration technologies and make recommendations on adoption, deprecation or consolidation
Design platforms that balance usability, reliability, scalability, security and cost efficiency Own end-to-end collaboration platform architecture, including identity and access integration, network dependencies, high availability and disaster recovery
Partner with infrastructure teams to ensure platforms meet enterprise standards for uptime, monitoring and supportability Define and enforce governance standards related to usage policies, lifecycle management, retention and compliance
Collaborate closely with Security and Identity teams to ensure secure authentication models, regulatory compliance and proper auditability Establish guardrails that enable productivity while reducing risk and platform sprawl
Support operational models including support tiers, escalation paths and service ownership Lead initiatives focused on platform standardization, technical debt reduction and legacy tool rationalization
Providearchitectural guidance during incidents, outages and significant service events Act as a technical authority and advisor to IT leadership and stakeholders
Translate business collaboration needs into scalable, durable infrastructure designs Mentor engineers and contribute to enterprise standards, patterns and best practicesWhat you need:
8+ years of IT experience with direct ownership of enterprise email and collaboration platforms Strong hands-on expertise with Microsoft 365 collaboration technologies
Proven experience designing and supporting large-scale, highly available enterprise platforms Deep understanding of Exchange Hybrid architecture, mail routing, identity and access management, security and compliance controls and infrastructure fundamentals
Advanced PowerShell scripting skills Experience operating within large, complex enterprise environmentsPreferred but not required:
Experience with collaboration platform governance, information lifecycle management and compliance models Background partnering with legal, compliance and risk teams
Experience supporting enterprise architecture or platform modernization initiatives Strong written and verbal communication skills
Experience with Proofpoint email security Relevant Microsoft certifications (MS-102, SC-300, MS-700, AZ-900)Where you’ll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245Employment visa sponsorship is unavailable for this position.
Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.