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Coffee Customer Service Jobs (NOW HIRING)

Barista

Mount Gretna, PA · On-site

$10 - $12/hr

Looking for a fulfilling role where you can showcase your customer service skills and passion for coffee? Mount Gretna Coffee Cottage, located at 101 Carnegie Ave in Mount Gretna, PA, is seeking a ...

If you're passionate about coffee, customer service, and enjoy a lively, fast-paced setting, we'd love to welcome you aboard! Travelin' Tom's Coffee baristas: * Craft and serve a variety of specialty ...

A genuine enthusiasm for coffee, customer service, and creating memorable experiences. Why Join Roma Coffee? At Roma Coffee, we believe in creating a workplace that's as warm and welcoming as the ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

If you're passionate about coffee, customer service, and enjoy a lively, fast-paced setting, we'd love to welcome you aboard! Travelin' Tom's Coffee baristas: * Craft and serve a variety of specialty ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Ruston, WA · On-site

$18.25 - $24.75/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

... coffee, espresso drinks, blended drinks, and teas, has the ability to work in a fast paced ... due to the alcohol service we provide. Requirements: Has to be 18 and older because we serve ...

Showing results 21-40

Coffee Customer Service information

See salary details

$9

$18

$26

How much do coffee customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for coffee customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a coffee customer service representative do?

A Coffee Customer Service representative assists customers in coffee shops or cafes by taking orders, answering questions about menu items, and ensuring a positive customer experience. They may also handle payments, resolve customer concerns, and maintain cleanliness in the service area. Their goal is to provide friendly, efficient service and help customers enjoy their visit. In some cases, they may also prepare basic coffee drinks and offer recommendations based on customer preferences.

What are the key skills and qualifications needed to thrive as a coffee customer service representative?

To thrive as a Coffee Customer Service representative, you need strong communication skills, a good understanding of coffee products, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, espresso machines, and inventory management tools is often required. Excellent interpersonal skills, patience, and the ability to handle high-pressure situations help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient service, and a positive café atmosphere.

What are some common challenges faced by coffee customer service representatives, and how can I prepare for them?

Coffee Customer Service representatives often encounter challenges such as handling high volumes of customers during peak hours, addressing special requests or complaints, and maintaining product knowledge about various coffee blends and brewing methods. To prepare, it's helpful to develop strong multitasking and communication skills, remain calm under pressure, and stay updated on menu items and promotions. Building rapport with regular customers and working closely with team members ensures smooth service and a positive environment.

What is the difference between Coffee Customer Service vs Barista?

AspectCoffee Customer ServiceBarista
CredentialsCustomer service skills, basic coffee knowledgeBarista training, coffee preparation skills
Work EnvironmentCustomer support, retail settingCoffee shop, retail environment
Employer & IndustryCoffee shops, cafes, retail chainsCoffee shops, cafes, specialty coffee stores
Search & Comparison IntentCustomer service roles in coffee industryBarista roles, coffee preparation jobs

While both roles operate within the coffee industry, Coffee Customer Service focuses on assisting customers, handling inquiries, and ensuring a positive experience. Baristas primarily prepare coffee beverages and manage the coffee station. The roles often overlap but differ mainly in responsibilities: customer interaction versus beverage preparation.

What states have the most Coffee Customer Service jobs?

States with the most job openings for Coffee Customer Service jobs include:

What are popular job titles related to Coffee Customer Service jobs?

For Coffee Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Coffee Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service & Coffee Bar Cashier

Peterborough, NH • On-site

Twelve Pine
Investigation and Physical Security Services • 1 - 10 employees

$14 - $15/hr

Full-time

Re-posted 24 days ago


Job description

Immediate Opportunities, Full-time, Part-time & Seasonal.  Display the ability to interact with guests and other staff members with a positive and friendly attitude. Position requires the ability to multi task in a busy environment while maintaining an organized and sanitary environment.  Make specialty coffee drinks and present gelato, dessert and pastry display areas in a manner that encourages guest purchases.  Accurate cash handling and other payment options is required The ability to seamlessly transition to other service areas is paramount.  This is a non smoking environment. Full time (30 hours per week) qualifies for 50% company paid Anthem Blue Cross Blue Shield Health Insurance. Flexible Schedule, no late nights and complimentary meals are additional benefits. Negotiable Pay Rate based on Experience and Availability.










Employment Type: FULL_TIME