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Coffee Customer Service Jobs (NOW HIRING)

27 Club Coffee

Barista

Miami, FL · On-site

$30K - $40K/yr

The ideal candidate is passionate about coffee, customer service and is willing to go above and beyond to ensure customer satisfaction. This job is an hourly pay + tips. Responsibilities: * Welcome ...

27 Club Coffee

Barista

Miami, FL · On-site

$30K - $40K/yr

The ideal candidate is passionate about coffee, customer service and is willing to go above and beyond to ensure customer satisfaction. This job is an hourly pay + tips. Responsibilities: * Welcome ...

27 Club Coffee

Barista

Miami, FL · On-site

$30K - $40K/yr

The ideal candidate is passionate about coffee, customer service and is willing to go above and beyond to ensure customer satisfaction. This job is an hourly pay + tips. Responsibilities: * Welcome ...

Scooters Coffee

Store Manager

Bryant, AR · On-site

If you're passionate about coffee, customer service, and being part of a growing company that genuinely cares about its people, we encourage you to apply today!

Travelin' Tom's Coffee

Travelin Tom's Barista

Arnold, MO · On-site

$15/hr

If you're passionate about coffee, customer service, and enjoy a lively, fast-paced setting, we'd love to welcome you aboard! Travelin' Tom's Coffee baristas: * Craft and serve a variety of specialty ...

Kona Ice

Mobile Barista

Hackensack, NJ · On-site

$17/hr

If you're passionate about coffee, customer service, and enjoy a lively, fast-paced setting, we'd love to welcome you aboard! Travelin' Tom's Coffee baristas: * Craft and serve a variety of specialty ...

PJ's Coffee

Barista

League City, TX · On-site

$9 - $13/hr

A barista is responsible for preparing and serving high-quality coffee and beverages while delivering excellent customer service. This role involves taking orders, operating coffee equipment ...

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Coffee Customer Service information

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How much do coffee customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for coffee customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Coffee Customer Service representatives, and how can I prepare for them?

Coffee Customer Service representatives often encounter challenges such as handling high volumes of customers during peak hours, addressing special requests or complaints, and maintaining product knowledge about various coffee blends and brewing methods. To prepare, it's helpful to develop strong multitasking and communication skills, remain calm under pressure, and stay updated on menu items and promotions. Building rapport with regular customers and working closely with team members ensures smooth service and a positive environment.

What are the key skills and qualifications needed to thrive as a Coffee Customer Service representative, and why are they important?

To thrive as a Coffee Customer Service representative, you need strong communication skills, a good understanding of coffee products, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, espresso machines, and inventory management tools is often required. Excellent interpersonal skills, patience, and the ability to handle high-pressure situations help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficient service, and a positive café atmosphere.

What does a Coffee Customer Service representative do?

A Coffee Customer Service representative assists customers in coffee shops or cafes by taking orders, answering questions about menu items, and ensuring a positive customer experience. They may also handle payments, resolve customer concerns, and maintain cleanliness in the service area. Their goal is to provide friendly, efficient service and help customers enjoy their visit. In some cases, they may also prepare basic coffee drinks and offer recommendations based on customer preferences.

What is the difference between Coffee Customer Service vs Barista?

AspectCoffee Customer ServiceBarista
CredentialsCustomer service skills, basic coffee knowledgeBarista training, coffee preparation skills
Work EnvironmentCustomer support, retail settingCoffee shop, retail environment
Employer & IndustryCoffee shops, cafes, retail chainsCoffee shops, cafes, specialty coffee stores
Search & Comparison IntentCustomer service roles in coffee industryBarista roles, coffee preparation jobs

While both roles operate within the coffee industry, Coffee Customer Service focuses on assisting customers, handling inquiries, and ensuring a positive experience. Baristas primarily prepare coffee beverages and manage the coffee station. The roles often overlap but differ mainly in responsibilities: customer interaction versus beverage preparation.

More about Coffee Customer Service jobs
What cities are hiring for Coffee Customer Service jobs? Cities with the most Coffee Customer Service job openings:
What states have the most Coffee Customer Service jobs? States with the most job openings for Coffee Customer Service jobs include:
What job categories do people searching Coffee Customer Service jobs look for? The top searched job categories for Coffee Customer Service jobs are:
Coffee Customer Service jobs near you
Infographic showing various Coffee Customer Service job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Scooter's Coffee - Assistant Manager - Multiple Locations

Scooter's Coffee - Assistant Manager - Multiple Locations

Scooter's Coffee

Sioux Falls, SD

Full-time

Re-posted 13 days ago

Scooter's Coffee rating

4.8

Company rating: 4.8 out of 10

Based on 328 frontline employees who took The Breakroom Quiz

15th of 16 rated cafes

Job description

Join an Amazing Team at Scooter's Coffee!

Scooter's Coffee is seeking an Amazing Assistant Manager to join our team at multiple locations in Sioux Falls, SD. If you have a passion for coffee, customer service, and leadership, then this is the perfect opportunity for you.

Job Responsibilities:
  • Assist the Store Manager in overseeing daily operations and ensuring Amazing customer service.
  • Train and mentor Amazing team members to uphold Scooter's Coffee standards.
  • Manage inventory, track sales, and meet financial goals.
  • Create an Amazing work environment by fostering teamwork and positivity.
  • Handle customer inquiries, complaints, and feedback in an Amazing manner.
Qualifications:
  • Prior experience in the coffee industry or retail management is preferred but not required.
  • Exceptional communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Passion for making and serving Amazing coffee.
  • A positive attitude and a commitment to delivering an Amazing customer experience.
About Scooter's Coffee:

Scooter's Coffee is a drive-thru and coffeehouse chain based in Omaha, Nebraska. Founded in 1998, our mission is to provide Amazing people with Amazing coffee. We offer a variety of handcrafted beverages, pastries, and breakfast items made with the highest quality ingredients. With over 200 locations in 17 states, Scooter's Coffee is committed to serving communities across the country with Amazing coffee and Amazing service.


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About Scooter's Coffee

Sourced by ZipRecruiter

Over time, Scooter’s Coffee cultivated and nourished strong emotional ties with our farmers, employees, franchisees, baristas, customers, and suppliers. It’s these ties that make up the very fabric of our brand and capture the magical essence of who we are and what we stand for....There’s Just Something About Scooter’s Coffee. The very first Scooter’s Coffee location was known as “Scooter’s Java Express.” We named it “Scooter’s” after reviewing a list of options including “Scooter.” The name fit well with our mission to keep customers happy by helping them “scoot in and scoot out” quickly.

Industry

Retail

Company size

1 - 10 Employees

Headquarters location

Omaha, NE, US

Year founded

1998

Social media

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