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Managerial Responsibilities

• Manage inspection load of field arborists and reassign as necessary when staff are out of the office.

• Train new hires in arborist inspection duties, procedures, and City requirements.

• Compile and present reports related to tree inspections, permits, and complaints.

• Order and maintain supplies used by field arborists, including signs, wire stands, and related materials.

• Review the quality and accuracy of field inspections, permitting records, status updates, and inspection notes to ensure compliance with standard operating procedures (SOPs).

• Develop, revise, train staff, and implement SOPs as needed.

• Complete mid-year and annual performance evaluations and conduct regular staff meetings.

• Administer disciplinary actions in accordance with City of Atlanta Human Resources policies.

• Manage the arborist vehicle fleet, including scheduling maintenance and repairs.

• Monitor and coach staff regarding driving performance notifications through Lytx.

• Serve as a liaison between field arborists, arborist plan reviewers, the Arboricultural Manager, and other City departments and officials as needed.

• Evaluate tree health and risk to determine whether trees are dead, dying, or hazardous in accordance with City Code and issue tree removal permits.

• Review site plans during inspections to confirm field conditions match approved plans.

• Post public notice signs for projects involving potential impacts to protected trees.

• Inspect active construction sites to ensure compliance with approved and stamped tree protection plans.

• Conduct final site inspections for compliance and issuance of certificates of occupancy.

• Issue fines and fees for violations of tree preservation requirements under City Code.

• Review and approve timecards, TPO requests, and sick leave requests.

• Prepare and submit field arborist SLA reports to the Arboricultural Manager.

• Issue permits and inspection reports in a timely manner.

• Respond to customer inquiries by phone, email, and written correspondence.

• Follow established procedures for identifying and addressing nuisance trees.

• Collect and maintain weekly vehicle inspection reports from field arborists.

• Enter detailed and accurate inspection results into permitting software.

• Explain critical root zone impact calculations to customers and stakeholders.

• Accurately enter data used to calculate fines and fees in permitting software.

• Represent the Arborist Division during Tree Conservation Commission appeal hearings.

• Attend Municipal Court proceedings with the City Solicitor and serve as an expert witness in ordinance violation cases.

• Monitor and follow up on Tree Conservation Commission decisions, including recompense requirements, tree planting obligations, and DDH approvals.

• Work collaboratively with developers, architects, engineers, contractors, and homeowners to ensure compliance with the Tree Protection Ordinance.

• Coordinate with the Arborist Division and other City divisions to provide effective customer service.

• Speak to civic organizations, schools, garden clubs, neighborhood groups, and other community organizations regarding tree care and citizens' responsibilities under City regulations.

Performs other duties as required or assigned.

• Knowledge of arboricultural practices, principles, policies, and procedures.

• Knowledge of applicable laws, ordinances, regulations, and standards related to tree protection and arboriculture.

• Ability to learn and apply City and departmental policies, procedures, and operational standards.

• Ability to contribute to the development and implementation of long-term departmental goals and initiatives.

• Ability to remain current on changes in policies, regulations, industry standards, and operational practices.

• Strong interpersonal and customer service skills with the ability to communicate effectively with management, employees, contractors, and the public.

• Ability to prepare concise, accurate, and effective reports and documentation.

• Strong organizational, analytical, and technical skills.

• Ability to exercise sound judgment and discretion, particularly in emergency situations.

• Ability to interpret and apply regulations, policies, and technical information.

• Ability to perform mathematical calculations related to tree impacts, fines, and fees.