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Coach Customer Service Jobs in Virginia (NOW HIRING)

GO Car Wash

Customer Service Lead

Henrico, VA

$15.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

GO Car Wash

Customer Service Lead

Henrico, VA · On-site

$15.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

GO Car Wash

Customer Service Lead

Henrico, VA · On-site

$15.50/hr

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

PetSuites

Customer Service Supervisor

Newport News, VA · On-site

This role is ideal for someone who enjoys leading by example, coaching others, and driving both ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...

MediDrive LLC

Customer Service Representative

Glen Allen, VA · On-site

$15 - $20.25/hr

... (CSR) handles inbound and outbound calls to schedule rides, verify eligibility, resolve ... Participate in training, coaching, and team huddles. * Collaborate with supervisors, dispatch, QA, ...

Travelers

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

Customer Service Associate Do you have a strong desire to help others? Can you provide a superior ... services, health coaching and other resources to support your daily life needs. * Volunteer ...

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All JobsCoach Customer Service JobsCoach Customer Service Jobs in Virginia

Coach Customer Service information

See Virginia salary details

$24.3K

$57.5K

$100.1K

How much do coach customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for coach customer service in Virginia is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,400.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are popular job titles related to Coach Customer Service jobs in Virginia?

For Coach Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Virginia look for?

The top searched job categories for Coach Customer Service jobs in Virginia are:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,501 per year, or $27.6 per hour.

Customer Service Lead

GO Car Wash

Henrico, VA

$15.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

GO Car Wash rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

260th of 371 rated vehicle maintenance

Job description

TEXT "GOMILES" to 720-459-4415 to APPLY!

GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites!

At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting growth opportunities for everyone.

If you love cars, enjoy leading others, and thrive in a fast-paced environment, then join us!

About the Role:

As a Customer Service Lead at GO Car Wash, you’ll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for overseeing day-to-day operations, driving sales, and ensuring all GO Car Wash policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position.

You’ll be responsible for:

  • Opening and closing the car wash according to GO’s standard operating procedures.
  • Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales.
  • Guiding vehicles safely into the car wash and educating customers on our wash process.
  • Maintaining the cleanliness and functionality of the site to deliver a superior customer experience.
  • Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention.
  • Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

What You Bring:

  • A positive, outgoing attitude and a passion for sales and leadership.
  • Strong customer service skills, with the ability to connect with customers and promote our membership packages.
  • Ability to handle day-to-day site operations and resolve customer issues independently.
  • Willingness to learn and grow into a leadership role by working closely with site managers.
  • Energy and stamina to stand, move, and engage with customers and teammates for extended periods.

Basic Requirements:

  • Must be at least 16 years old.
  • Must be legally authorized to work in the U.S.
  • Previous experience in customer service and/or sales preferred.
  • Ability to lift 25 lbs and work in outdoor conditions for long periods.

Why You’ll Love Working Here:

We offer a dynamic, fast-paced workplace where you can develop leadership and sales skills while contributing to our growing team. Along with competitive pay, you’ll enjoy:

  • Health benefits, 401(k), and paid time off.
  • Free car washes.
  • Opportunities to advance into leadership roles, including Team Leader positions.
  • Sales training and leadership coaching to help you grow and succeed.

Compensation:

Our Customer Service Leads generally earn $15.50 per hour, which includes base pay of $13.50/hour with an average of $2.00/hour in commission for membership sales. Commissions are uncapped, and top performers often earn more!

To learn more about us, visit www.gocarwash.com.

GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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