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Coach Customer Service Jobs in Michigan (NOW HIRING)

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... You'll follow a proven system , get real coaching, and know exactly how you're performing every day.

CGC Home Services

Customer Service Associate

Howell, MI

$13.50 - $18.75/hr

You actively seek out mentorship, coaching, and new techniques to sharpen your edge. Key Responsibilities: Hiring for Second Shift. Hours 11am-8pm with one hour lunch break. Customer service ...

MasterTag

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Customer Service Manager

Montague, MI · On-site

$80K - $100K/yr

This position is responsible for leading, coaching, and developing the Customer Service team, driving accountability to service standards, and delivering tactical objectives in support of broader ...

Meijer

Supervisor Customer Service

White Lake, MI

Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.

Millerknoll

Customer Service Supervisor

Zeeland, MI · Hybrid

Provides coaching, training, and mentoring to new and existing team members both formally and informally. * Researches and implements service solutions to ensure best-in-class customer experience ...

Farmer John's Home & Garden

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Customer Service Manager

Farmington Hills, MI · On-site

Hire, train, manage and coach the customer service and cashier teams of up to 35 people and two Team Leads during peak seasons, leading a strong and professional front end experience. * Manage a team ...

Hertz

Customer Service Associate

Grand Rapids, MI

$17/hr

Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and ...

MillerKnoll

Customer Service Supervisor

Zeeland, MI · On-site

Provides coaching, training, and mentoring to new and existing team members both formally and informally. * Researches and implements service solutions to ensure best-in-class customer experience ...

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Coach Customer Service information

Is it hard to get hired at Coach?

The Coach Customer Service role typically requires good communication skills, a friendly attitude, and previous experience in customer service. Hiring processes often include interviews and assessments, and competition can vary based on location and availability. Having relevant skills and a positive attitude can improve chances of being hired.

What is Coach customer service?

Coach customer service involves assisting customers with product inquiries, order issues, returns, and warranty support. Customer service representatives in this role typically communicate via phone, email, or chat and require good communication skills and product knowledge to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What do Coach employees get paid?

Coach customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience and location. Salaries may also include benefits such as employee discounts and flexible schedules. Compensation can vary based on the specific role and store policies.

What is a Coach customer service job description?

A Coach customer service job involves assisting customers with product inquiries, processing transactions, and resolving issues to ensure a positive shopping experience. The role typically requires strong communication skills, product knowledge, and the ability to handle customer concerns efficiently, often using point-of-sale systems and customer service protocols.

What is a Coach Customer Service job?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are popular job titles related to Coach Customer Service jobs in Michigan? For Coach Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Coach Customer Service jobs in Michigan look for? The top searched job categories for Coach Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Coach Customer Service jobs? Cities in Michigan with the most Coach Customer Service job openings:
Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Michigan as of July 2026, with employment types broken down into 50% Full Time, 47% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative (CSR)

Refloor

Troy, MI

$30/hr

Full-time

Re-posted 8 days ago

Job description

Customer Service Representative (CSR)

You don't know me... but I know you.

You're not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn't actually matter.

That won't be a problem here.

We're looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a "figure it out yourself" role.
You'll follow a proven system, get real coaching, and know exactly how you're performing every day.

What you'll do:

  • Handle inbound & outbound calls
  • Identify customer needs
  • Set qualified appointments with decision-makers
  • Track activity and follow a structured process

This is for you if you:

  • Are coachable and competitive
  • Don't get discouraged by rejection
  • Want clear expectations and measurable results

Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential!

If you're looking for an easy job-this isn't it.

If you're looking to perform, improve, and win-apply now, then come meet us!

Apply