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Job Title:

Project Manager, Vendor Management

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Job Summary

The Project Manager with Vendor Management experience leads strategic vendor partnerships and ensures effective delivery of outsourced technology services. This role collaborates with senior leadership to assess vendor performance, optimize spend, manage risks, and align external capabilities with business needs. The PM oversees contract lifecycle management, vendor strategy and selection, contingent workforce oversight, and supports project execution through planning, issue resolution, and crossfunctional coordination. Strong technical acumen, clear communication, and the ability to influence stakeholders independently are essential.

Roles & Responsibilities

Vendor & Contract Management

• Contract Lifecycle Management - Oversee endtoend contract activities, ensuring compliance, performance, and timely renewals.
• Vendor Strategy & Selection - Lead vendor evaluation, selection, and ongoing performance governance.
• Contract Negotiation - Partner with Legal and Contracts teams to negotiate and execute agreements.
• Contingent Workforce Oversight - Manage a flexible contingent labor program supporting technology delivery.

Technology & Business Alignment

• Technology Strategy Alignment - Identify new technology solutions and forecast future needs with business partners.
• Process & Policy Development - Develop and implement policies, schedules, and crossfunctional processes to improve operational efficiency.
• Business Process Contribution - Support organizational process design, execution, monitoring, and optimization.

Project Delivery & Execution

• Project Scoping & Reviews - Participate in scoping, design sessions, and stakeholder reviews.
• Project Planning - Prepare project plans and LOEs with System Analysts, Developers, and Technical Leads.
• Dependency Alignment - Ensure deployment commitments by coordinating across internal and external teams.
• Issue Resolution - Lead issueresolution meetings, document minutes, and track RAID items in SharePoint.
• Quality Monitoring - Monitor QC during QA cycles and escalate issues as needed.
• Testing & Deployment Support - Define support structures for testing and deployment; act as escalation point for external teams.

Leadership & Communication

• Leadership Communication - Deliver regular reporting to Technology and Finance leadership.
• Executive Presentations - Present project updates, initiatives, and strategic recommendations.
• Performance Direction - Translate business initiatives into actionable team objectives.
• Accountability Management - Track progress, provide feedback, and make informed decisions to ensure delivery.

The base salary for this position is $92,250 - $105,786 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 06/16/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
• Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf

Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/

#WFH

#LI-Remote

#Concentrix

Location:

USA, GA, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE