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Cmdb Jobs (NOW HIRING)

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Servicenow CMDB Engineer

Buffalo, NY · On-site

Skill Set 1: ServiceNow engineering with a deep understanding of CMDB, CSDM and APM. Skill Set 2: Should understand CMDB/CSDM relationships including Technical and Business Services and lifecycles.

NTT DATA

CMDB Platform Engineer

Charlotte, NC · On-site

The CMDB Platform Engineer role is responsible for building and maintaining platform-native capabilities to improve service and configuration data reliability and operational usefulness, focusing on ...

NTT DATA

CMDB Platform Engineer

Raleigh, NC · On-site

The CMDB Platform Engineer role is responsible for building and maintaining platform-native capabilities for reliable service and configuration data, translating operational requirements into ...

MDAEdge

ServiceNow Developer (CMDB Developer)

Chandler, AZ · On-site

$53 - $73/hr

MDAEdge is seeking a ServiceNow Developer focused on CMDB solutions. The role involves designing, configuring, and improving CMDB solutions to enhance data accuracy and automate discovery while ...

Purple Drive

ServiceNow CMDB Administrator

Clinton, NJ · On-site

The ideal candidate will have strong knowledge of ServiceNow administration, CMDB management, platform enhancements, and IT service operations. This role will focus on maintaining platform stability ...

New

US Bank

ServiceNow CMDB & ITOM Engineer

Englewood, CO · On-site

$53.25 - $73.25/hr

Bank is seeking a ServiceNow CMDB & ITOM Engineer to join a growing ServiceNow Software Engineering team responsible for the enterprise Configuration Management Database (CMDB), Discovery, and ...

nLeague

Configuration Manager

Mechanicsville, VA · On-site

This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...

US Bank

ServiceNow CMDB & ITOM Engineer

Irving, TX · On-site

$51.75 - $71.25/hr

Bank is seeking a ServiceNow CMDB & ITOM Engineer to join a growing ServiceNow Software Engineering team responsible for the enterprise Configuration Management Database (CMDB), Discovery, and ...

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How much do cmdb jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cmdb in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What does a CMDB do?

A CMDB (Configuration Management Database) is a tool used by IT professionals to store information about hardware, software, and other IT assets within an organization. It helps track asset relationships, support change management, and improve IT service delivery by providing a centralized view of configuration items. Maintaining an accurate CMDB requires skills in data management and understanding of IT infrastructure.

What does a CMDB analyst do?

A CMDB analyst manages and maintains the Configuration Management Database (CMDB), ensuring accurate and up-to-date information about IT assets and configurations. They analyze data, support IT service management processes, and often use tools like ServiceNow or BMC Remedy to track hardware, software, and network components.

What are some typical daily responsibilities for a cmdb specialist?

A typical day for a CMDB Specialist involves managing and updating configuration items in the database, validating data quality, and resolving discrepancies to maintain accurate IT asset records. Specialists often collaborate closely with IT support, infrastructure, and change management teams to ensure all updates and changes are reflected within the CMDB. Additionally, they may be responsible for running reports, supporting audits, and enhancing CMDB processes or automation. This role requires both independent focus and teamwork to ensure IT service reliability and compliance.

What are the key skills and qualifications needed to thrive in the cmdb position, and why are they important?

To thrive as a CMDB (Configuration Management Database) Specialist, you need a solid understanding of IT service management (ITSM), data management, and configuration management principles, often supported by experience with ITIL frameworks. Experience with tools such as ServiceNow, BMC Remedy, or other CMDB platforms, and relevant ITIL or configuration management certifications, is highly valuable. Attention to detail, analytical thinking, and strong communication skills help professionals accurately maintain data and collaborate across IT teams. These skills ensure the integrity, organization, and proper utilization of critical IT asset data within an organization.

What is a cmdb?

A CMDB (Configuration Management Database) job typically involves managing and maintaining an organization's IT asset and configuration data. Professionals in this role ensure that CI (Configuration Item) records are accurate, up to date, and properly linked to IT services. They work with IT teams to support incident, problem, and change management processes by providing reliable configuration data. Additionally, CMDB specialists often use tools like ServiceNow or BMC Remedy to automate and optimize database management. Their goal is to improve IT service management (ITSM) efficiency and reduce operational risks.

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Cmdb jobs near you
Infographic showing various Cmdb job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $98,480 per year, or $47.3 per hour.

Servicenow Configuration Management Database Analyst III

Western & Southern Financial Group

Cincinnati, OH • On-site

$52.75 - $72.50/hr

Full-time

Re-posted 12 days ago

Western & Southern Financial Group rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

49th of 301 rated insurance

Job description

Overview
The ServiceNow CMDB Analyst III will be part of the Service Management Office (SMO) ServiceNow ITSM team providing technical leadership to mature Configuration Management Data Base (CMDB) on the ServiceNow platform. Responsible for design and implementation of CMDB solutions catering the needs of IT and business stakeholders across enterprise. Provides guidance on CMDB, Discovery, and Service Mapping best practices, new features, and integration procedures that will help address current challenges and enable new practices delivering value to the enterprise. Serves as CMDB consultant in working with ServiceNow Development, ITSM, ITAM, and other IT application teams providing research and solution support on CMDB integrations. Works with minimal supervision and is responsible for making an established range of decisions, while updating management on regular basis.
Responsibilities
What you will do
  • Serves as the Subject Matter Expert (SME) on ServiceNow CMDB design and development of processes for Discovery and Integrations.
  • Leads technical efforts in maintenance and execution of CMDB roadmap and maturity plan that is aligned with business goals and industry best practices.
  • Provides technical leadership in evaluating and implementing CMDB solutions and services required to meet the business needs of IT Service Management, IT Asset Management, Infrastructure, Information Security and Application teams.
  • Develops and manages the technical design and documentation of ServiceNow CMDB meeting current and future business needs of key stakeholders.
  • Develops and implements CMDB integrations with external sources of data such as SNOW, SCCM and other third-party tools.
  • Creates and maintains project plans for both strategic and operational initiatives and provide project status updates as needed.
  • Communicates effectively with both IT and business stakeholders to provide demos and technical workshops on CMDB solutions.
  • Designs and implements solutions that require ServiceNow and Java scripting for UI Policies, UI Actions, Business Rules, Workflows and Automation.
  • Provides technical leadership on advanced CMDB administration.
  • Leads CMDB development and projects functioning as an advisor and technical leader. Drives projects from inception through completion.
  • Contributes more than his/her own personal productivity to the business by continually stepping out of the boundaries. Sets challenging goals and aggressively pursues attainment of them.
  • Works with ServiceNow platform and Enterprise Architecture to implement Service Graph connectors to increase efficiency of IT Operations management.
  • Participates in Architecture Review Board (ARB) meetings to assess the new business applications.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications
  • Qualifications
    • Bachelor's Degree In information systems, computer science or commensurate selection criteria experience. - Required
    • Demonstrated experience in CMDB Design, Discovery, Service Mapping and integrations. - Required
    • Proven experience in MID Server implementations and administration. - Required
    • Demonstrated significant experience in ServiceNow Administration and scripting. - Required
    • Proven experience coordinating multiple assignments simultaneously, and completing tasks accurately and on a timely basis with minimal supervision. - Required
    • Demonstrated experience working independently with minimal supervision. Experience must include identifying and resolving problems, where decision-making and initiative are demonstrated. - Required
    • Cite examples of self-motivation and experience working under limited supervision. - Required
    • Proven knowledge of ITIL process and framework and ability to identify project risks and gaps, developing creative and workable solutions to complex problems. -
    • Demonstrated excellent verbal and written communication skills and ability to convey information to stakeholders in a clear, accurate, focused and concise manner. Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format, including elements of grammar, punctuation, diction and spelling proficiency that is appropriate to the intended audience. -
    • Proven ability to successfully and frequently interpret and communicate business needs among internal customers and external vendors in a clear, focused and concise manner (includes discussions, correspondence, reports, forms and bridge/conference calls). -
    • Demonstrated strong attention to detail with good organizational skills. Ability to continuously define problems, collect or interpret data, establish facts and draw valid conclusions. -
    • Demonstrated ability to work in a cross-functional team environment (business and information technology). -
    • Proven knowledge of the financial or insurance service industry is preferred. -
    • Proficiency and comprehension of the ServiceNow Common Service Data Model (CSDM). -
    • Proficiency in ServiceNow CMDB & Change Management processes in an enterprise environment. -
    • Proficiency in BigFix/SNOW/ServiceNow/SCCM Auto Discovery in an enterprise environment. -
    • Experience in ServiceNow configuration, integration or administration in an enterprise environment. -
    • Proficiency in Microsoft Office word processing, spreadsheet and database applications. -
    • ITIL 4 Certification. Upon Hire - Preferred
    • Micro Certification - Cofigure CMDB. Upon Hire - Preferred
    • Micro Certification - CMDB Health. Upon Hire - Preferred
    • Certified Discovery Implementation Specialist Upon Hire - Preferred

    Work Setting/Position Demands:
    • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
    • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
    • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
    • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
    • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
    • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
    • Extended hours required during peak workloads or special projects/events.

    Travel Requirements:
    • None

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