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Cmdb Analyst Jobs (NOW HIRING)

BMO Capital Markets

ITAM CMDB Senior Analyst

Dallas, TX · On-site +1

$81K - $151K/yr

... CMDB. Responsibilities * Design, implement, and execute the Configuration Management process, policies/standards, and risk control * Conduct data quality and gap analysis, utilize industry best ...

ASM Research

Software Configuration Analyst

The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across ...

Marathon TS

Junior IT Configuration Analyst

This role is responsible for maintaining and managing Configuration Management Database (CMDB) ... impact analysis • Generate reports and metrics related to CMDB accuracy and configuration ...

Zortech Solutions

ServiceNow CMDB Developer

Atlanta, GA · Remote

$55.25 - $76/hr

ServiceNow CMDB Developer USA-Remote We are seeking an experienced ServiceNow CMDB Developer to assist with the implementation and configuration of our client's CMDB. Required Skills - ServiceNow ...

RaceTrac

ServiceNow CMDB Administrator

Atlanta, GA

The ServiceNow CMDB Administrator is responsible for the operational health, accuracy, and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This role focuses ...

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Cmdb Analyst information

See salary details

$49K

$88.6K

$123.5K

How much do cmdb analyst jobs pay per year?

As of Jun 12, 2026, the average yearly pay for cmdb analyst in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a CMDB Analyst job?

A CMDB (Configuration Management Database) Analyst is responsible for managing and maintaining an organization's CMDB, ensuring accurate and up-to-date configuration data. They analyze IT assets, track relationships between configuration items (CIs), and support IT service management (ITSM) processes. Their role helps improve change management, reduce downtime, and enhance IT operational efficiency. CMDB Analysts often work with IT teams to ensure compliance and data integrity within the database.

What is the scope of CMDB in ServiceNow?

A CMDB (Configuration Management Database) analyst working with ServiceNow is responsible for maintaining and ensuring the accuracy of the CMDB, which stores information about IT assets and their relationships. The scope includes data collection, configuration item (CI) management, and supporting change and incident management processes to improve IT service delivery. Proficiency in ServiceNow tools and understanding of ITIL best practices are essential for this role.

What are the typical daily responsibilities of a CMDB Analyst?

As a CMDB Analyst, your daily responsibilities typically include maintaining and updating the Configuration Management Database to ensure data accuracy, reconciling discrepancies, and managing configuration items throughout their lifecycle. You will collaborate with IT service teams, asset managers, and change management personnel to track changes and ensure alignment with organizational policies. Additionally, you may generate reports, support audits, and participate in process improvement initiatives. This role involves both proactive data maintenance and reactive troubleshooting, making strong organizational and communication skills key to your success.

What does a CMDB analyst do?

A CMDB analyst manages and maintains the Configuration Management Database (CMDB), ensuring accurate and up-to-date information about an organization's IT assets and configurations. They analyze data, support IT service management processes, and often use tools like ServiceNow or BMC Remedy to track hardware, software, and network components.

What are the key skills and qualifications needed to thrive in the Cmdb Analyst position, and why are they important?

To excel as a CMDB Analyst, you need strong analytical skills, attention to detail, and a solid understanding of IT service management processes, often supported by a degree in information technology or a related field. Experience with Configuration Management Database (CMDB) tools like ServiceNow, and ITIL certification, are commonly required. Excellent communication, collaboration, and problem-solving abilities help you navigate complex data and work efficiently with cross-functional teams. These skills are vital to ensure data integrity, support operational efficiency, and maintain accurate asset and configuration records within the organization.

What are the 3 C's of CMDB?

The 3 C's of CMDB are Configuration, Change, and Control. They represent key aspects of managing and maintaining accurate configuration items, tracking changes, and ensuring proper governance within IT service management. As a CMDB analyst, understanding these principles helps ensure data integrity and effective IT operations.

What is a CMDB specialist?

A CMDB specialist is a professional responsible for managing and maintaining the Configuration Management Database (CMDB), which stores information about an organization's IT assets and their relationships. They ensure data accuracy, support IT service management processes, and often use tools like ServiceNow or BMC Remedy. Strong analytical skills and knowledge of ITIL best practices are essential for this role.
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Cmdb Analyst jobs near you
Infographic showing various Cmdb Analyst job openings in the United States as of June 2026, with employment types broken down into 50% Locum Tenens, and 50% Full Time. Highlights an 79% Physical, 9% Hybrid, and 12% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.
CMDB Configuration Manager - ServiceNow

CMDB Configuration Manager - ServiceNow

Texas Health Resources

Arlington, TX • Remote

$48.50 - $66.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

Texas Health Resources rating

7.7

Company rating: 7.7 out of 10

Based on 335 frontline employees who took The Breakroom Quiz

159th of 871 rated healthcare providers

Job description

CMDB Configuration Manager (ServiceNow)- IT Service Management

Bring your passion to Texas Health so we are Better Together

**2 years experience working with CMDB in Service Now highly preferred**

Work location: Texas Health Resources, 612 East Lamar Blvd, Arlington, TX 76011

Primarily remote however must live in the DFW area.

Work hours: Full-time, Day shift; 40 hours, Monday - Friday, 8:00am to 5:00pm

IT Service Management highlights:

       Opportunities to learn and grow career

       Flexible Schedule - work/life balance

       Innovative, collaborative and fast-paced environment

       Join an inclusive and supportive team

Here's What You Need

Education

       Bachelor's Degree Data Analytics, Computer Science, Business, Information Technology, or relevant field. 4 Years Relevant work experience in lieu of a degree. Req

Experience

       7 years experience overseeing a CMDB with large data volume, completing data integrity checks with a Bachelor's degree. (Required) or

       11 years relevant work experience to include at least 7 years experience overseeing a CMDB with large data volume, completing data integrity checks with no degree. (Required) and

       2 years experience working with CMDB in Service Now. (Highly Preferred)

Licenses and Certifications

       ITIL Foundation (Preferred) And

       ITIL Advanced (Preferred)

What You Will Do

The CMDB Program Manager is responsible for the overall governance, integrity, and maturity of the Configuration Management Database (CMDB). This role ensures that configuration data is accurate, complete, and trusted across IT Service Management (ITSM), IT Operations Management (ITOM), and asset lifecycle processes. This role will develop and oversee the overall strategy with a view to our practical needs/application while partnering closely with infrastructure, application, and service teams to establish enterprise CMDB standards.

CMDB Governance & Data Integrity

       Define, implement, and maintain CMDB governance policies, standards, and procedures.

       Establish CI ownership, stewardship, and lifecycle management rules.

       Enforce naming conventions, mandatory attributes, and data quality thresholds.

       Define data-quality KPIs and reporting mechanisms.

ServiceNow Discovery & Service Mapping

       Govern ServiceNow Discovery and ensure reliable automated CI population.

       Oversee Service Mapping for accurate business service and dependency mapping.

       Maintain discovery patterns, credentials, and schedules.

       Validate discovered data with technical teams.

       Common Service Data Model (CSDM)

       Lead adoption and enforcement of CSDM standards.

       Align business services, applications, and infrastructure to CSDM.

       Guide remediation of non-compliant CI structures.

Auditing & Reconciliation

       Conduct regular CMDB audits.

       Reconcile discrepancies across discovery, asset, and external sources.

       Identify and remediate stale, duplicate, or unauthorized CIs.

Process Improvement & Optimization

       Drive CMDB maturity improvements and automation.

       Partner with ServiceNow admins to enhance workflows and integrations.

       Support platform optimization initiatives.

Stakeholder Collaboration

       Collaborate with infrastructure, application, security, and asset teams.

       Enable Incident, Change, Problem, and Asset Management processes.

       Communicate CMDB risks, value, and improvements to leadership.

Additional perks of being a Texas Health CMDB Configuration Manager

       Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

       Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

       Strong Unit Based Council (UBC).

       A supportive, team environment with outstanding opportunities for growth.

       Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997

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