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Cmdb Analyst Jobs (NOW HIRING)

Martin Marietta

CMDB Administrator

Raleigh, NC · On-site

Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB * Monitor and improve CMDB data quality using CMDB ...

KBR

Configuration Management Analyst

Huntsville, AL

Configuration Management Analyst Program Summary KBR's Missile, Aviation, and Ground Systems (MAGS ... Configuration Management Database (CMDB): Maintain accurate and up-to-date information regarding ...

Humana

Configuration Management Analyst

Dallas, TX · On-site +1

Administer and maintain Humana's Configuration Management Database (CMDB), ensuring all assets ... Strong analytical, organizational, and documentation skills. * Excellent communication and ...

E-Solutions

CMDB Business Analyst

Austin, TX

CMDB Business Analyst Location - Austin, TX - Onsite Minimum 7 years' experience. Engage with stakeholders to understand business processes and pain points. Document functional requirements and ...

Humana

Configuration Management Analyst

Tampa, FL · On-site +1

Administer and maintain Humana's Configuration Management Database (CMDB), ensuring all assets ... Strong analytical, organizational, and documentation skills. * Excellent communication and ...

Humana

Configuration Management Analyst

New York, NY · On-site +1

Administer and maintain Humana's Configuration Management Database (CMDB), ensuring all assets ... Strong analytical, organizational, and documentation skills. * Excellent communication and ...

Palnar

CMDB Data Admin Analyst

Bethlehem, PA · On-site

Position Summary As a Data Admin Analyst (Technical Configuration Librarian) your role is the custodian of Configuration Items (CIs) registered within the Configuration Management Database (CMDB). ...

Bank of Montreal

ITAM CMDB Senior Analyst

Dallas, TX · On-site

$81K - $151K/yr

... CMDB. Responsibilities * Design, implement, and execute the Configuration Management process, policies/standards, and risk control * Conduct data quality and gap analysis, utilize industry best ...

SoftSages Technology

ServiceNow CMDB Architect

Malvern, PA · On-site

$70 - $88/hr

ServiceNow CMDB Architect Location: Sunnyvale, CA (Hybrid 3 Days)Need Local Requirements: LinkedIn ... Strong analytical, problem-solving, and stakeholder management skills. * ServiceNow CSA, CIS-ITSM ...

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Cmdb Analyst information

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$88.6K

$123.5K

How much do cmdb analyst jobs pay per year?

As of Jun 12, 2026, the average yearly pay for cmdb analyst in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a CMDB Analyst job?

A CMDB (Configuration Management Database) Analyst is responsible for managing and maintaining an organization's CMDB, ensuring accurate and up-to-date configuration data. They analyze IT assets, track relationships between configuration items (CIs), and support IT service management (ITSM) processes. Their role helps improve change management, reduce downtime, and enhance IT operational efficiency. CMDB Analysts often work with IT teams to ensure compliance and data integrity within the database.

What is the scope of CMDB in ServiceNow?

A CMDB (Configuration Management Database) analyst working with ServiceNow is responsible for maintaining and ensuring the accuracy of the CMDB, which stores information about IT assets and their relationships. The scope includes data collection, configuration item (CI) management, and supporting change and incident management processes to improve IT service delivery. Proficiency in ServiceNow tools and understanding of ITIL best practices are essential for this role.

What are the typical daily responsibilities of a CMDB Analyst?

As a CMDB Analyst, your daily responsibilities typically include maintaining and updating the Configuration Management Database to ensure data accuracy, reconciling discrepancies, and managing configuration items throughout their lifecycle. You will collaborate with IT service teams, asset managers, and change management personnel to track changes and ensure alignment with organizational policies. Additionally, you may generate reports, support audits, and participate in process improvement initiatives. This role involves both proactive data maintenance and reactive troubleshooting, making strong organizational and communication skills key to your success.

What does a CMDB analyst do?

A CMDB analyst manages and maintains the Configuration Management Database (CMDB), ensuring accurate and up-to-date information about an organization's IT assets and configurations. They analyze data, support IT service management processes, and often use tools like ServiceNow or BMC Remedy to track hardware, software, and network components.

What are the key skills and qualifications needed to thrive in the Cmdb Analyst position, and why are they important?

To excel as a CMDB Analyst, you need strong analytical skills, attention to detail, and a solid understanding of IT service management processes, often supported by a degree in information technology or a related field. Experience with Configuration Management Database (CMDB) tools like ServiceNow, and ITIL certification, are commonly required. Excellent communication, collaboration, and problem-solving abilities help you navigate complex data and work efficiently with cross-functional teams. These skills are vital to ensure data integrity, support operational efficiency, and maintain accurate asset and configuration records within the organization.

What are the 3 C's of CMDB?

The 3 C's of CMDB are Configuration, Change, and Control. They represent key aspects of managing and maintaining accurate configuration items, tracking changes, and ensuring proper governance within IT service management. As a CMDB analyst, understanding these principles helps ensure data integrity and effective IT operations.

What is a CMDB specialist?

A CMDB specialist is a professional responsible for managing and maintaining the Configuration Management Database (CMDB), which stores information about an organization's IT assets and their relationships. They ensure data accuracy, support IT service management processes, and often use tools like ServiceNow or BMC Remedy. Strong analytical skills and knowledge of ITIL best practices are essential for this role.
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Cmdb Analyst jobs near you
Infographic showing various Cmdb Analyst job openings in the United States as of June 2026, with employment types broken down into 50% Locum Tenens, and 50% Full Time. Highlights an 79% Physical, 9% Hybrid, and 12% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.
CMDB Administrator

CMDB Administrator

American Automobile Association (AAA)

Coppell, TX

$109K - $146K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

195th of 261 rated insurance

Job description

CMDB Administrator

As a CMDB Administrator, you will be responsible for the technical configuration, operation, and ongoing integrity of the CMDB platform. This role manages discovery tools, integrations, reconciliation jobs, normalization rules, and overall platform health. The position ensures that CMDB data remains accurate, authoritative, and aligned with ITIL standards to support enterprise ITSM processes.

What You'll Do

  • You'll administer and maintain CMDB platforms (e.g., BMC Helix CMDB, BMC Discovery)
  • You'll configure datasets, class models, metadata, sync maps, and scheduled jobs.
  • You'll support automated discovery sources (BMC Discovery, SCCM) and ensure accuracy of ingested CI data.
  • You'll manage integrations with additional systems of record (Flexera, MSSQL ingestion, etc.).
  • You'll configure and maintain normalization rules (product names, manufacturers, categorization).
  • You'll manage reconciliation identification and precedence rules to prevent duplicates and preserve authoritative attributes.
  • You'll perform routine CMDB audits, gap analysis, and remediation of CI data issues.
  • Monitor reconciliation logs, data ingest failures, and inconsistent CI patterns.
  • You'll maintain CMDB technical documentation, runbooks, and administrator guides.
  • You'll train analysts and IT staff on CMDB standards, tools, and data stewardship expectations.
  • You'll provide ITSM support for incidents and problems, and change management processes through accurate CI relationships and lifecycle management.
  • You'll provide impact analysis and CI dependency insight to service owners.

What You'll Need

  • To thrive in this role, you have 3-5 years of experience with CMDB administration, ITSM tools, or IT infrastructure.
  • You're proficient with ServiceNow or BMC Helix CMDB, Discovery, and integration pipelines.
  • You have a strong understanding of reconciliation, normalization, and CMDB data models.
  • You have strong analytical, troubleshooting, and documentation skills.
  • You have technical depth in CMDB and discovery systems
  • You have data quality and governance discipline
  • You have analytical and diagnostic capability
  • You have the ability to translate technical issues for nontechnical stakeholders.
  • Certifications in ITIL Foundation, CHAMP and/or CSAM are preferred and not required.
  • Certification in automation or scripting experience (PowerShell, Python) are preferred and not required.
  • Bachelor's degree in information technology, Computer Science, Business, or related field (preferred).

#LI-LD1

The starting pay range for this position is:

$109,500.00 - $146,200.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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