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Cmdb Analyst Jobs (NOW HIRING)

Software Technology Inc

ServiceNow CMDB Analyst

ServiceNow CMDB Analyst Location: 100% Remote Contract Length: 3 months Top Requirements: * 5+ years of experience with ITSM/ITIL processes, roles and responsibilities * 3+ years of experience with ...

Martin Marietta

CMDB Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB * Monitor and improve CMDB data quality using CMDB ...

Martin Marietta

CMDB Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB * Monitor and improve CMDB data quality using CMDB ...

Martin Marietta Materials

CMDB Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB * Monitor and improve CMDB data quality using CMDB ...

Martin Marietta

CMDB Developer

Raleigh, NC · On-site

$52.50 - $72.25/hr

Lead analysis and remediation of inaccurate, duplicate, stale, misclassified, or orphaned Configuration Items (CIs) within the ServiceNow CMDB * Monitor and improve CMDB data quality using CMDB ...

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Cmdb Analyst information

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$49K

$88.6K

$123.5K

How much do cmdb analyst jobs pay per year?

As of Jul 25, 2026, the average yearly pay for cmdb analyst in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a CMDB Analyst job?

A CMDB (Configuration Management Database) Analyst is responsible for managing and maintaining an organization's CMDB, ensuring accurate and up-to-date configuration data. They analyze IT assets, track relationships between configuration items (CIs), and support IT service management (ITSM) processes. Their role helps improve change management, reduce downtime, and enhance IT operational efficiency. CMDB Analysts often work with IT teams to ensure compliance and data integrity within the database.

What are the typical daily responsibilities of a CMDB Analyst?

As a CMDB Analyst, your daily responsibilities typically include maintaining and updating the Configuration Management Database to ensure data accuracy, reconciling discrepancies, and managing configuration items throughout their lifecycle. You will collaborate with IT service teams, asset managers, and change management personnel to track changes and ensure alignment with organizational policies. Additionally, you may generate reports, support audits, and participate in process improvement initiatives. This role involves both proactive data maintenance and reactive troubleshooting, making strong organizational and communication skills key to your success.

What is the highest paying job in ServiceNow?

The highest paying roles in ServiceNow typically include Senior ServiceNow Architects, Solution Architects, and Program Managers, with salaries often exceeding $150,000 annually. These positions require advanced certifications, extensive experience, and expertise in platform customization, integrations, and enterprise solutions.

What does a CMDB analyst do?

A CMDB analyst manages and maintains the Configuration Management Database (CMDB), ensuring accurate and up-to-date information about an organization's IT assets and configurations. They analyze data, support IT service management processes, and often use tools like ServiceNow or BMC Remedy to track hardware, software, and network components.

What are the key skills and qualifications needed to thrive in the Cmdb Analyst position, and why are they important?

To excel as a CMDB Analyst, you need strong analytical skills, attention to detail, and a solid understanding of IT service management processes, often supported by a degree in information technology or a related field. Experience with Configuration Management Database (CMDB) tools like ServiceNow, and ITIL certification, are commonly required. Excellent communication, collaboration, and problem-solving abilities help you navigate complex data and work efficiently with cross-functional teams. These skills are vital to ensure data integrity, support operational efficiency, and maintain accurate asset and configuration records within the organization.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can command higher wages, especially in high-demand cybersecurity environments.

What are the 3 C's of CMDB?

The 3 C's of CMDB are Configuration, Control, and Consistency. These principles help a CMDB analyst ensure accurate data management, proper configuration tracking, and reliable configuration item relationships within IT service management processes.
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Cmdb Analyst jobs near you
Infographic showing various Cmdb Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.
ServiceNow CMDB Analyst

ServiceNow CMDB Analyst

Software Technology Inc

Remote

Other

Posted 25 days ago

Job description

ServiceNow CMDB Analyst

Location: 100% Remote Contract Length: 3 months

Top Requirements:
  • 5+ years of experience with ITSM/ITIL processes, roles and responsibilities
  • 3+ years of experience with ServiceNow CMDB
  • Experience with CMDB Discovery including performing research to figure out why something is not discovering in CMDB, etc.
  • Strong communication skills- will have to work with stakeholders in Security and other LOBs to ensure data in CMDB is accurate.
Day to Day Responsibilities/Project specifics:

Position Summary: This resource will be brought on to support the current CMDB Manager. The big focus right now is getting more information into the CMDB and ensuring the information is up to date and accurate.

The manager will continue to drive value of CMDB to the business. He/she will work with CI owners to help maintain and validate their data. Drive data mapping importance to the business and incorporate processes to drive for data mapping of new critical services that are being implemented into our environment. Responsible for validation and auditing of Discovery data, resolve CI conflicts and reduce and eliminate duplicates. Thorough understanding of configuration management principles, methodologies and tools and understanding of data models and data relationships as they relate to the configuration management. Good understanding of data center infrastructure and end user technology environments. Responsible for collection and reporting of KPIs & metrics to subsequently measure, review & analyze the effectiveness & efficiency of the CMDB/Asset repositories. Work with Application/Infrastructure SMEs to validate the relationship information contained in the CMDB for key applications.

Principal Duties and Responsibilities:

1. Implement and evolve the US ITAM program as mandated by executive management

Implement and evolve an align ITAM Vision, Objectives and Roadmap and ensure alignment with company projects.

Implement and evolve a yearly CMDB ownership of Cis review with stakeholders.

Implement and evolve clear roles, accountabilities for CMDB (RACI) and support for stakeholders.

Evolve a yearly advanced training for all IT staff (internal and external) including clear communication on penalties.

2. Design, implement and evolve strategically designed processes and procedures to ensure stakeholders are validating their CMDB data.

Design, implement and evolve US processes and procedures to analyze stakeholder wastage where CMDB items are not being added/removed in accordance with policies and procedures.

3. Ensure trustworthy ITAM and CMDB Data

Design, implement and evolve processes and procedures ensuring accurate and complete insights in the various CMDB data.

Design, implement and evolve ITAM and CMDB Tools that gather, reconcile and record data of high accuracy, completeness, consistency and integrity (trustworthy data) as well as maintaining CMDB to allow changes risk to be determined prior to the change being implemented based on the Cis associated with the changes.

Design, implement and evolve processes and procedures aimed to verify and rectify ITAM and CMDB data accuracy, completeness, consistency and integrity

Design, implement and evolve processes and procedures aimed to verify and rectify the ITAM and CMDB data access controls because of the confidentiality of the data.

Design, implement and evolve processes and procedures to improve the ITAM and CMDB tooling functionality.

Required Skills:

  • 5+ years of experience with ITSM/ITIL Processes, roles and responsibilities
  • 3+ years of experience with ServiceNow CMDB
  • Experience with CMDB Discovery including performing research to figure out why something is not discovering in CMDB, etc.
  • Strong Excel skills including vlookups. Will need to extract data from CMDB into Excel to analyze and create reports with data.
  • Strong communication skills- will have to work with stakeholders in Security and other LOBs to ensure data in CMDB is accurate.

Apply