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Club Services Costco Jobs (NOW HIRING)

Ferrara

Sr. Account Executive, Club

Chicago, IL · On-site

$109K - $153K/yr

  • Medical

  • PTO

Partner with Costco counterpart and Sam's Club peer on Club specific initiatives. * Develops ... Maintain oversight with the customer supply chain to ensure the highest level of customer service.

Direct Demo LLC

SALES REP NEWARK COSTCO

Newark, CA · On-site

Provide excellent customer service to Costco members on behalf of Direct Demo. * Fully adhere to ... Shift days and hours vary weekly depending on demo/club availability. * Promoter will earn bonus ...

Kiawah Island Club

Server - B-Liner

Johns Island, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain a polished appearance and professional demeanor consistent with private club service ... A complimentary Costco membership * Free staff meals, provided twice daily * 401(k) with match ...

Kiawah Island Club

Server - B-Liner

Johns Island, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain a polished appearance and professional demeanor consistent with private club service ... A complimentary Costco membership * Free staff meals, provided twice daily * 401(k) with match ...

Dr. Demo

SALES REP NEWARK COSTCO

Newark, CA · On-site

$45/hr

Provide excellent customer service to Costco members on behalf of Direct Demo. * Fully adhere to ... Shift days and hours vary weekly depending on demo/club availability. * Promoter will earn bonus ...

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Club Services Costco information

What are club services at Costco?

Club Services at Costco refer to a range of exclusive services and benefits offered to Costco members. These services can include insurance products, payment processing, travel deals, auto and home programs, and business services. Members can access these services at special rates or with added value compared to what is typically available elsewhere. The goal of Club Services is to provide additional value to Costco memberships beyond the wholesale shopping experience.

What skills and qualifications are needed to thrive as a Club Services associate at Costco?

To excel as a Club Services Associate at Costco, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, membership databases, and basic office software is typically required. Excellent communication, problem-solving abilities, and a positive attitude help associates deliver exceptional member experiences and resolve issues efficiently. These skills are vital for maintaining high member satisfaction and efficient club operations in a fast-paced retail environment.

What are common challenges faced by club services team members at Costco, and how are they addressed?

Club Services team members at Costco often encounter challenges such as managing high volumes of member inquiries during peak hours, addressing a diverse range of service requests, and maintaining a high standard of customer satisfaction. To effectively handle these situations, team members are trained in multitasking, clear communication, and problem-solving. They also collaborate closely with other departments to quickly resolve member issues and ensure a seamless experience. Regular team meetings and support from supervisors help address challenges and foster continuous improvement.

What is the difference between Club Services Costco vs Customer Service Associate at Costco?

AspectClub Services CostcoCustomer Service Associate at Costco
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentClub areas, member interactions, event supportFront-end checkout, member assistance, store floor
Employer & Industry UsageCostco Wholesale, club services divisionCostco Wholesale, retail industry
Common Search & ComparisonYesYes

Both roles involve customer service within Costco, but Club Services Costco focuses on club-related activities and member interactions, often in club areas or event support. Customer Service Associates primarily work at checkout counters and assist members on the store floor. While credentials are similar, the job environments differ slightly, with Club Services emphasizing club-specific tasks. Understanding these differences helps job seekers find the right fit within Costco's retail environment.

What cities are hiring for Club Services Costco jobs?

Cities with the most Club Services Costco job openings:

What states have the most Club Services Costco jobs?

States with the most job openings for Club Services Costco jobs include:

What job categories do people searching Club Services Costco jobs look for?

The top searched job categories for Club Services Costco jobs are:

Club Services Costco jobs near you
Infographic showing various Club Services Costco job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Executive -- Club Channel

Idea Nuova

New York, NY

$95K - $150K/yr

Full-time

Posted 20 days ago

Job description

Role Overview

The Account Executive — Club Channel is responsible for promoting and growing sales of Idea Nuova's home décor and home textiles products across the club retail channel — including Costco, Sam's Club, and BJ's Wholesale Club. You'll own day-to-day buyer relationships at each club, develop channel-specific item and program strategies, and partner with internal PD, design, sourcing, packaging, and operations teams to deliver the multi-pack, value-forward assortments that win in club.

Key Responsibilities

  • Identify and develop new club opportunities across Costco, Sam's Club, and BJ's — from roadshow items and treasure-hunt buys to core in-line programs
  • Build and maintain strong relationships with buyers and merchant teams at each club, understanding their distinct assortment models, price/value expectations, and calendar rhythms
  • Determine club-specific opportunities by analyzing member demographics, past program performance, SKU velocity, and club-channel trends
  • Partner with PD, design, sourcing, and packaging to develop club-ready programs — including multi-pack constructions, "wow" value items, and exclusive-to-club offerings
  • Prepare and deliver polished item presentations, cost proposals, and business reviews for club buyers and cross-functional leadership
  • Manage the club buying calendar — line reviews, roadshow submissions, seasonal placements, and follow-on programs
  • Provide inventory, cost, and margin analysis to identify program-level opportunities and risks
  • Coordinate with production and operations to ensure on-time, in-full delivery against club shipping windows and pallet requirements
  • Handle order entry, credit resolution, and post-launch performance tracking with support from customer service
  • Provide timely, accurate sales reports and forecasts for each club account
  • Attend key club events (line reviews, roadshows, vendor summits, trade shows) to represent Idea Nuova with buyers and sourcing teams

Qualifications

  • 5+ years of outside sales experience calling on Costco, Sam's Club, and/or BJ's — a proven track record of exceeding club sales goals is required
  • Deep understanding of club channel dynamics: pack sizes, price points, roadshow programs, private label programs (Kirkland Signature, Member's Mark, Wellsley Farms), and vendor scorecards
  • Experience in home décor, home textiles, or a related consumer products category strongly preferred
  • Bachelor's degree in Marketing, Sales, Business, or a related field, or equivalent experience
  • Excellent presentation and written communication skills — comfortable presenting to senior club buying teams
  • Strong analytical skills — able to build cost/margin models, forecast programs, and analyze SKU performance
  • Time management, problem-solving, and organization skills to manage multiple club calendars simultaneously
  • Ability to identify marketplace trends and translate them into new club business
  • Proficient in Microsoft Office (Excel, PowerPoint), presentation tools, and order entry systems
  • Home-office capable with reliable transportation and readiness for regular club and event travel

What Success Looks Like

  • Meets or exceeds annual sales targets across Costco, Sam's Club, and BJ's
  • Grows revenue at each club through new items, expanded programs, and repeat placements
  • Builds strong, trusted buyer relationships at all three clubs
  • Delivers polished, buyer-ready item and program submissions on the club calendar
  • Program margin, sell-through, and reorder rates hit or exceed plan
  • Cross-functional partners (PD, design, sourcing, operations) view the role as a reliable, knowledgeable club-channel voice

Additional Requirements

  • Travel to club buying offices (Issaquah, WA for Costco; Bentonville, AR for Sam's Club; Marlborough, MA for BJ's), club roadshow events, trade shows, and internal offsites approximately 40–50% of the time
  • Occasional travel to NYC headquarters for cross-functional collaboration and leadership meetings

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Dynamic, collaborative, and entrepreneurial work environment
  • Exposure to major retailers, nationally recognized brands, and trend-driven home categories
  • Fast-paced culture where your ideas, creativity, and contributions make an impact

Why This Role

Club is one of the highest-leverage channels in retail — a single winning item at Costco, Sam's, or BJ's can move enormous volume, and the buyer relationships you build directly shape our biggest programs. You'll work with senior buying teams at three of the most sophisticated retailers in the country, influence assortment decisions that reach millions of members, and see your work translate into meaningful revenue quickly.