Cloud Operations Jobs (NOW HIRING)

Position Summary and Job Duties The Cloud Operations Administrator is responsible for the design, configuration, and oversight of Rock County's cloud-based infrastructure and dependencies. This role provides expertise in cloud services, security, and automation, with an emphasis on maintaining high levels of system availability and performance across multiple cloud platforms. The Cloud Operations Administrator will collaborate with cross-functional teams to recommend and implement cost-effective cloud-based solutions.

This role is responsible for providing oversight to Rock County's cloud operations, ensuring consistent policies and standardization. This position is also responsible for developing policies and KPI's for responsible cost containment of all cloud resources. The primary role of the Cloud Operations Administrator is to ensure data and resource integrity, provide standardization, and ensure compliance across all cloud platforms and their dependencies employed by Rock County.

This includes, but is not limited to, administration and governance of Azure, Identity and Access (Entra ID, Active Directory), Wasabi storage, and other future implementations of Rock County cloud presence. The Cloud Operations Administrator will provide oversight of policies, procedures, standardizations, and compliance of all Cloud operations and its dependencies. Dependencies include, but is not limited to, Microsoft M365 and Microsoft Intune.

10% - System Security and Compliance Develop, implement, and utilize NIST security and compliance baselines for IT cloud-based systems to improve Enterprise Systems security and compliance posture Collaborate with IT Security to implement and maintain security and compliance with Rock County Security Policy, governing bodies and standards (HIPAA, PCI, CJIS, etc.) Apply established baselines to derive trend insights and KPIs that support operational efficiency and compliance initiatives. Maintain Security and Compliance across Azure and Entra ID per Rock County policies and NIST recommended actions 60% - Operations Design, deploy, operate, and maintain resilient cloud environments to enable efficient delivery of resources Design processes, improvements, and automation related to cloud platforms and technologies Act as Subject Matter Expert in specific designated areas and technologies, including but not limited to Microsoft Azure, Microsoft Entra ID, and Identity Governance operations (Identity and Access) Track and monitor cloud environment metrics to determine growth and resource constraints (Cost Containment) Provide mentorship to team members when necessary Support implementation of security policies, standards, guidelines, and governance Work with development team to help architect and build scalable, highly available applications Work with Security team to build and maintain a safe and reliable Identity Access Management environment for systems access Support and Maintain oversight of on-prem Active Directory Ensure compliance with organizational policies and industry standards, including existing and future Saas implementations and migrations Develop well-architected cost management and reporting practices Develop and maintain automation scripts using PowerShell, Azure CLI, or Terraform to streamline administrative tasks as necessary Maintain oversight of cloud networking, following best practices for security and compliance requirements Provide direction and strategy recommendations to Enterprise Systems Supervisor and Governance Ensure business continuity and disaster recovery requirements for all relevant cloud resources are implemented Complete related Ivanti Service Requests, Incidents, jobs, and tasks in a timely manner consistent with current policies and service level agreements Other duties as assigned 5% - Technical Proficiency Display and maintain technical proficiency for tier 2 and partial tier 3 troubleshooting, optimizing, and maintaining IT cloud systems and associated technologies Keep skills up to date and relevant by completing annual Continuous Learning goals 20% - Project and Task Management Display ability to provide oversight on related projects. This includes demonstrating effective communication, conflict resolution, and decision-making with little to no supervision Demonstrate efficient prioritization of complex issues Demonstrate engagement in projects and tasks; able to document keynotes and progress on projects and tasks Demonstrate ability to prioritize and complete tickets and tasks assigned in a timely manner

Assist in leading the Cloud Steering Committee discussions and decision-making 5% - Administrative Create and maintain documentation of related systems, processes, and standards Success Factors (KSA's) Certifications related to cloud platform management - Microsoft Azure Administrator preferred Associate's degree in computer science, information technology, information security or equivalent work experience within the Information Technology field Able to speak confidently on topics related to the role's responsibilities Able to work independently when needed as well as work alongside department leaders, senior technical employees, and management level employees Strong critical thinking with a detail orientated mindset 3-5 years of experience with Identity management tools, preferably Microsoft Entra ID and Active Directory 3-5 years of experience managing cloud technologies, preferably Microsoft Azure Experience working with Windows server operating systems - Linux good but not required Job Requirements, Education, Training & Experience Minimum Associates degree in an Information Technology related field (experience can be a consideration) Certification related to cloud platform management preferred Must have a valid driver's license Must be able to occasionally work weekends, evenings, or split shifts Ability to pass FBI security check Must be able to participate in after-hours on-call rotation Essential Job Functions (physical elements, equipment and working conditions) -Ability to stand, walk and sit for periods of time. -Ability to stoop and bend; i.e. installing equipment in rack spaces low to the ground -Ability to lift and transport equipment weighing up to 50 lbs

-Ability to use a computer and computer keyboard -Ability to use various pieces of test equipment -Familiar with the use of other types of office equipment including but not limited to fax machine, copy machine, printers, etc.