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Clinical Software Trainer Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Systems Analyst II, Epic Clinical

Raleigh, NC · On-site

... software vendors to ensure technology solutions effectively support patient care and business ... Documentation, Training & Knowledge Sharing (10%) * Develop and maintain application documentation ...

Baxter

Technical Trainer

Raleigh, NC · On-site

$80K - $110K/yr

Your role at Baxter As the Technical Trainer for Nurse Call Systems, you will be responsible for ... Strong understanding of hardware and software troubleshooting in hospital or clinical environments.

Verily

Staff Product Manager, Care Console

Raleigh, NC · On-site

$141 - $211/hr

Leverage deep clinical software experience to rapidly triage complex requests. You must bring the ... or training. Your recruiter can share more about the specific salary range for your preferred ...

Blue Gems ABA

Registered Behavior Technician (RBT)

Cary, NC · On-site

$20 - $28/hr

Collect accurate, real-time data on client progress using clinical software. * Collaborate closely ... Paid orientation & training - Get the support you need to feel confident from day one. * Unlimited ...

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All JobsClinical Software Trainer JobsClinical Software Trainer Jobs in Raleigh, NC

Clinical Software Trainer information

See Raleigh, NC salary details

$13

$30

$61

How much do clinical software trainer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for clinical software trainer in Raleigh, NC is $30.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $34.57 per hour, depending on experience, location, and employer.

What is a clinical software trainer?

A Clinical Software Trainer is a professional who educates healthcare staff on the use of clinical software systems, such as electronic health records (EHRs) and other digital health platforms. They design and deliver training sessions, create instructional materials, and provide ongoing support to ensure users can effectively and efficiently use the technology. Their role is critical in helping healthcare organizations adopt new systems, maintain compliance, and improve patient care through optimized software utilization.

What skills and qualifications are needed to be a clinical software trainer?

To thrive as a Clinical Software Trainer, you need expertise in healthcare workflows, clinical informatics, and adult education, often supported by a background in nursing or allied health and experience with EHR systems. Familiarity with major electronic health record (EHR) platforms such as Epic or Cerner, as well as relevant certifications like CHTS or Epic Credentialed Trainer, is typically required. Outstanding communication, patience, and problem-solving skills help trainers effectively educate diverse clinical staff and address user concerns. These skills are crucial for ensuring clinicians adopt new technologies smoothly, which directly impacts patient care and organizational efficiency.

How does a clinical software trainer collaborate with clinical staff during software implementation?

Clinical Software Trainers work closely with nurses, physicians, and administrative staff to ensure a smooth transition to new or updated clinical software systems. They lead hands-on training sessions, address user concerns, and tailor instructional materials to different clinical roles. Trainers often gather feedback from staff, relay it to IT teams, and provide follow-up support to address ongoing questions or issues. This collaborative approach helps build user confidence and maximizes adoption of the software in real-world clinical settings.

What is the difference between Clinical Software Trainer vs Clinical Implementation Specialist?

AspectClinical Software TrainerClinical Implementation Specialist
CredentialsTypically requires healthcare or IT certifications, training experienceOften requires healthcare, IT, or project management certifications
Work EnvironmentConducts training sessions, workshops, and user supportManages software deployment, system setup, and process integration
Employer & Industry UsageHospitals, clinics, healthcare software companiesHealthcare providers, software vendors, consulting firms
Search & Comparison IntentUnderstanding training roles in healthcare ITUnderstanding software deployment and system setup roles

The main difference is that Clinical Software Trainers focus on educating healthcare staff on how to use clinical software, while Clinical Implementation Specialists handle the deployment, configuration, and integration of the software into clinical workflows. Both roles require healthcare or IT certifications and work closely within healthcare IT projects, but their primary responsibilities differ in training versus implementation.

What are popular job titles related to Clinical Software Trainer jobs in Raleigh, NC?

For Clinical Software Trainer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Clinical Software Trainer jobs in Raleigh, NC look for?

The top searched job categories for Clinical Software Trainer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Clinical Software Trainer jobs?

Cities near Raleigh, NC with the most Clinical Software Trainer job openings:

Clinical Software Trainer jobs near you
Infographic showing various Clinical Software Trainer job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,170 per year, or $30.4 per hour.

Systems Analyst II, Epic Clinical

WakeMed Health & Hospitals

Raleigh, NC • On-site

$85 - $115/hr

Other

Posted 19 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

164th of 898 rated healthcare providers

Job description

Overview

WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a key liaison between Information Services, clinical and operational departments, and software vendors to ensure technology solutions effectively support patient care and business operations.

The Systems Analyst II is responsible for all aspects of application lifecycle management, including workflow analysis, application configuration, testing, documentation, reporting requirements, end‑user support, and system optimization. The ideal candidate combines strong technical expertise with exceptional customer service, analytical thinking, and collaboration skills to drive continuous improvement across clinical systems.

Key Responsibilities

Application Design, Build & Change Management (40%)

  • Analyze customer and operational requirements to design and implement application enhancements and system changes.
  • Research, configure, test, validate, and deploy application modifications to meet business and clinical needs.
  • Lead change request implementation activities while ensuring alignment with organizational standards and best practices.
  • Participate in system upgrades, maintenance, and optimization initiatives.

Workflow Analysis & System Design (20%)

  • Conduct in-depth analysis of departmental workflows, data collection processes, reporting requirements, and operational challenges.
  • Partner with stakeholders to identify opportunities for technology‑driven process improvements.
  • Apply industry and Epic best practices to support the information system lifecycle.
  • Translate business requirements into effective system solutions.

Tier 2 Technical Support (20%)

  • Provide timely, high‑quality Tier 2 support for assigned Epic applications.
  • Troubleshoot and resolve application, system, and workflow‑related issues.
  • Collaborate with end users, technical teams, and vendors to identify root causes and implement solutions.
  • Ensure minimal disruption to clinical and business operations.

Documentation, Training & Knowledge Sharing (10%)

  • Develop and maintain application documentation, workflows, change records, and support materials.
  • Educate team members and stakeholders regarding system modifications and enhancements.
  • Support knowledge transfer and cross‑functional team development.

Reporting & Analytics Support (10%)

  • Develop report specifications and collaborate with report developers to meet operational, regulatory, and compliance requirements.
  • Support reporting initiatives related to quality, performance, and regulatory programs.
  • Ensure data integrity and usability of application‑generated reporting.
Qualifications

Required

  • Associate degree in Technology, Healthcare, Business, or related field; equivalent combination of education and experience may be considered.
  • Minimum of 3 years of experience in Systems Analysis, Information Technology, or Clinical Applications Support.
  • Experience supporting business or clinical software applications.
  • Strong analytical, troubleshooting, and problem‑solving skills.
  • Excellent communication and customer service abilities.

Preferred

  • Epic Certification in area of responsibility.
  • Clinical, healthcare, or technical certification/licensure relevant to assigned application.
  • Experience supporting Epic clinical applications in a healthcare environment.
  • Knowledge of healthcare workflows, operational reporting, and regulatory requirements.
Ideal Candidate
  • Strong understanding of clinical and operational workflows.
  • Ability to build collaborative relationships with customers, vendors, and technical teams.
  • Experience configuring and supporting enterprise applications.
  • Ability to manage multiple priorities in a fast‑paced healthcare environment.
  • Commitment to service excellence and continuous improvement.
Wake Way 2 Excellence (WW2E)
  • Participates in performance improvement initiatives.
  • Identifies opportunities to reduce waste and improve efficiency.
  • Supports standardized processes and workflow optimization.
  • Promotes responsible stewardship of organizational resources.

EOE

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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