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Clinical Operations Jobs in Madison, WI (NOW HIRING)

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Clinical Operations information

See Madison, WI salary details

$35.3K

$98.8K

$187.9K

How much do clinical operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for clinical operations in Madison, WI is $98,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $114,400.00 per year, depending on experience, location, and employer.

How does a clinical operations professional typically collaborate with cross-functional teams during a clinical trial?

Clinical Operations professionals play a central role in coordinating activities among various teams such as regulatory affairs, data management, biostatistics, and clinical research associates. They ensure that timelines are met, protocols are followed, and all departments are aligned with trial objectives. Regular meetings, clear communication, and the ability to anticipate and resolve operational challenges are essential to successful collaboration. This cross-functional teamwork helps maintain trial quality and regulatory compliance throughout the study.

What is clinical operations?

Clinical operations refers to the planning, management, and execution of clinical trials and research studies within the healthcare and pharmaceutical industries. Professionals in clinical operations ensure that studies are conducted efficiently, ethically, and in compliance with regulatory requirements. Their responsibilities may include site management, patient recruitment, data collection, and ensuring protocol adherence. The goal is to facilitate the safe and effective development of new medical treatments and therapies.

What is the difference between Clinical Operations vs Clinical Research Associate?

AspectClinical OperationsClinical Research Associate
Required CredentialsBachelor's degree, experience in clinical trial managementBachelor's degree, often with certification in clinical research
Work EnvironmentProject management, coordinating multiple trial sitesMonitoring clinical sites, ensuring protocol compliance
Employer & Industry UsagePharmaceutical companies, CROs, biotech firmsResearch sites, CROs, pharmaceutical companies
Common Search & ComparisonFocuses on trial oversight and managementFocuses on site monitoring and data verification

Clinical Operations professionals oversee the planning, coordination, and management of clinical trials, ensuring they run smoothly across multiple sites. Clinical Research Associates primarily monitor clinical trial sites, verify data accuracy, and ensure compliance with protocols. While both roles require knowledge of clinical research, Clinical Operations has a broader scope involving project management, whereas CRAs focus on site-level monitoring.

What are the key skills and qualifications needed to thrive in clinical operations, and why are they important?

To thrive in Clinical Operations, you need expertise in clinical trial management, regulatory compliance, and data analysis, typically supported by a degree in life sciences or a related field. Familiarity with clinical trial management systems (CTMS), Good Clinical Practice (GCP) certification, and electronic data capture (EDC) platforms is essential. Strong leadership, problem-solving, and communication skills help coordinate teams and ensure project timelines are met. These skills are crucial for guaranteeing efficient, compliant, and successful clinical trial execution in a highly regulated environment.
What are the most commonly searched types of Clinical Operations jobs in Madison, WI? The most popular types of Clinical Operations jobs in Madison, WI are:
What job categories do people searching Clinical Operations jobs in Madison, WI look for? The top searched job categories for Clinical Operations jobs in Madison, WI are:
What cities near Madison, WI are hiring for Clinical Operations jobs? Cities near Madison, WI with the most Clinical Operations job openings:
Clinical Operations jobs near you
Infographic showing various Clinical Operations job openings in Madison, WI as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,787 per year, or $47.5 per hour.

Clinical Operations Manager

Rogers Behavioral Health

Sun Prairie, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

749th of 887 rated healthcare providers

Job description

The Clinical Operations Manager (COM) leads and is accountable for both the operational and clinical components of service delivery. This role requires consistent coordination with clinical care teams and administrative functions, including understanding and accountability for key performance indicators (KPIs), ensuring timely access to care, maintaining quality clinical delivery, and promoting continuity of care for patients. The COM is responsible for planning, deploying, assessing, and problem-solving activities that support stakeholders-including employees, patients, and families-while fostering strong community relationships and protecting the organization's reputation for excellence. The COM leads by exemplary professionalism and is responsible for developing and nurturing positive, trust-building, and productive relationships with internal and external stakeholders. This role coordinates communication and collaboration across teams and departments to optimize program outcomes and staff performance, while driving results aligned with the organization's goals, priorities, and metrics.
Job Duties & Responsibilities:
Operational Oversight:
  • Oversee daily program operations, including staffing, scheduling, and resource allocation to ensure efficient and effective service delivery.
  • Manage workforce functions, including hiring, onboarding, training, performance management, and staff development.
  • Maintain accountability for team performance and adherence to organizational standards.
  • Oversee physical plant/environment of care in collaboration with support departments to ensure safety, functionality, and compliance.
  • Develop and maintain relationships with external vendors and service partners to support operational needs across programs, including facility and site management requirements where applicable.
  • Monitor patient census, referral trends, and local market demand to optimize capacity and access to care.
  • As required per program and/or level of care, will participate in a call schedule, and may at times need to respond onsite to urgent issues, emergencies, and coverage of critical staffing gaps, outside of regular working hours, including nights, weekends, and holidays.
  • Financial and Resource Management:
    • Manage departmental budgets and staffing models to align with patient demand and financial performance expectations.
    • Participate in the annual budgeting process and monitor ongoing financial performance on a monthly basis through monthly operating reports.
    • Identify opportunities to improve operational efficiency while maintaining quality of care.

Clinical Services Oversight:
  • Ensure delivery of high-quality clinical care in alignment with organizational standards, evidence-based treatment protocols, and individual patient needs, including effective care coordination and discharge planning to support continuity of care.
  • Provide or oversee clinical supervision in accordance with regulatory and licensure requirements, supporting staff development and increasing clinical independence.
  • Provide clinical oversight of patient safety, including ongoing risk assessment, supervision practices, and implementation of safety protocols to ensure a safe therapeutic environment. Additionally, monitor safety incidents and implement improvements to reduce risk and enhance patient care.
  • Support staff in crisis management, including coordination with emergency services when appropriate.
  • Ensure multidisciplinary collaboration through consistent and effective treatment team meetings (TTMs).
  • Be visibly and consistently present in care settings, rounding with staff and patients and conducting real-time observation to drive clinical quality and continuous improvement.
  • Review and audit electronic health records weekly to ensure compliance with documentation standards.
  • Collaborate with providers and other treatment team members to support integrated patient care.
  • Support training and ongoing professional development of clinical staff.
  • Provide direct patient care and therapeutic services to patients, as needed to support program function and clinical quality, to include completion of ASAM dimensional assessments when necessary.
  • When applicable, oversee recruitment and coordination of intern candidates.
  • Foster strong cross-disciplinary collaboration among all care team members to ensure integrated, high-quality, and seamless patient care.

Quality & Performance Improvement:
  • Implement and sustain quality improvement initiatives to enhance patient outcomes and program effectiveness.
  • Monitor key clinical and operational metrics and implement data-driven improvements.
  • Contribute to the development and execution of organizational strategic initiatives.

Regulatory Compliance:
  • Ensure compliance with all relevant state and federal regulations.
  • Maintain knowledge of supervision and licensure requirements across states and disciplines (e.g. counseling, social work, etc.).
  • Lead or support investigations related to incidents, complaints, and grievances, including development and execution of action plans.
  • Partner with patients and families to resolve concerns and support a positive care experience.
  • Ensure compliance with safety protocols, drills, and environment of care standards.

Team Leadership & Culture:
  • Build, lead, and retain a high-performing, engaged clinical team.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Lead by example and provide direct support to team when needed.
  • Actively identities and supports team-building opportunities through planned initiatives and everyday interactions.

Community Relations:
  • Develop and maintain relationships with referral sources, payers, and community partners.
  • Collaborate with outreach and additional site clinical leadership to align services with community needs and optimize program capacity.
  • Participate in community engagement efforts, including presentations, committees, and professional organizations, to promote program visibility and growth.

Additional Job Description:
Education/Training Requirements:
  • Master's degree in social services or a related field (ex. Registered dietitian or nurse), with an active clinical license issued by the appropriate state licensing board (e.g., Wisconsin Department of Safety and Professional Services). In MHAR programs, a separate substance use clinical supervisor license and/or proof of being knowledgeable in addiction treatment via education and/or experience is required.
    • Ability to supervise direct care staff towards licensure is preferred.
  • Minimum of four (4) years of clinical experience providing direct care using evidence-based treatment approaches; at least two (2) years experience in a psychiatric facility is preferred.
  • Minimum of two (2) years of supervisory experience is strongly preferred.
  • An understanding and a thorough knowledge of the following: social service administration, supervision, consultation, the community and its resources, the dynamics of human growth and behavior, therapy skills and techniques for all age groups. Additional experience in substance use disorder treatment services is preferred.
  • American Heart Association (AHA) CPR certification required within thirty (30) days of hire, with bi-annual re-certification.
  • Training in Nonviolent Crisis Intervention (NCI) required within sixty (60) days of hire or transfer, with annual re-certification.

Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Professional Counselor - Cert, Lic Marriage and Family Therapist - Cert
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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