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Clinical Operations Manager Jobs in Park Ridge, IL

NOCD

Clinical Operations Manager

Chicago, IL · On-site

About The Role As a Clinical Operations Manager, you will be responsible for overseeing and managing the day-to-day operational and clinical needs of your region. You will work closely with the Chief ...

Harmony Solutions INC

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Operations Manager

Lombard, IL · On-site

$80K - $100K/yr

PCE Operations Manager Location: Hybrid (Illinois Preferred) Department: Clinical Operations ... Our clinicians meet members where they are, helping them better understand their health ...

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Clinical Operations Manager information

See Park Ridge, IL salary details

$34.4K

$96.5K

$183.5K

How much do clinical operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for clinical operations manager in Park Ridge, IL is $96,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $111,700.00 per year, depending on experience, location, and employer.

What does a clinical operations manager do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

How much do clinical operations managers make?

Clinical operations managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, location, and the size of the organization, and often includes benefits such as health insurance and bonuses.

What are the key skills and qualifications needed to thrive as a clinical operations manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges clinical operations managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What is a clinical operations manager?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.
More about Clinical Operations Manager jobs
What are popular job titles related to Clinical Operations Manager jobs in Park Ridge, IL? For Clinical Operations Manager jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Manager jobs in Park Ridge, IL look for? The top searched job categories for Clinical Operations Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Clinical Operations Manager jobs? Cities near Park Ridge, IL with the most Clinical Operations Manager job openings:
Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Park Ridge, IL as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, 6% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $96,471 per year, or $46.4 per hour.

Clinical Operations Manager

NOCD

Chicago, IL • On-site

Full-time

PTO

Re-posted 20 hours ago

Job description

About NOCD
NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the "gold standard" in OCD treatment.
At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.
About The Role
As a Clinical Operations Manager, you will be responsible for overseeing and managing the day-to-day operational and clinical needs of your region. You will work closely with the Chief Network Operating Office to identify operational and clinical opportunities, and implement long-term solutions to meet clinical metrics and utilization goals. You will carry a clinical caseload of approximately 5 clinical hours per week.
Key Responsibilities:
  1. Serve as the primary contact for Therapists in the Network and provide effective leadership and guidance on clinical practice. This includes establishing and developing professional relationships through monthly/quarterly meetings and biannual reviews.
  2. Assist Therapists in meeting utilization and clinical goals through effective management, problem-solving, and coaching.
  3. Coordinate with the Chief Network Operating Officer in implementing various programs to streamline network efficiency and drive therapist utilization.
  4. Coordinate with the Chief Clinical Officer in implementing clinical procedures/programs to ensure clinical quality metrics are maintained.
  5. Ensure Therapists' adherence to NOCD operational policies and procedures.
  6. Implement performance management plans as appropriate in coordination with the Chief Network Operating Officer and People Operations
  7. Foster a healthy work culture that aligns with NOCD values and encourages open communication, collaboration, and professional development.
  8. Assist therapists in immediate problem-solving as well as the development of long-term solutions.
  9. Collaborate with NOCD leadership and various departments to streamline processes and enhance network optimization.
  10. Serve as a liaison between the clinical team and senior management, professionally conveying relevant information, concerns, and recommendations.
  11. Acts as an ambassador for the Therapist Network to Leadership.

Daily/Weekly Duties:
  • Respond to various daily Therapist needs via Email, Slack, and Zoom.
  • Monitor your assigned individual therapists' utilization and clinical metrics; assist individual therapists in addressing barriers to meeting expectations.
  • Coordinate monthly and quarterly meetings, as well as biannual reviews.
  • Manage Therapists' schedules, including entering them into EHR, reviewing override requests, flexing schedules to meet Member needs, and approving PTO.
  • Join weekly onboarding/training cohorts to communicate/train on operational procedures, including scheduling, cancellations, overrides, PTO, etc.
  • Meet with onboarding cohorts for the regional welcoming meeting and assist in the transition into the Network.
  • Manage Therapist Retool profiles to optimize scheduling and utilization.
  • Coordinate with various teams, including Intake/Service/Scheduling to drive Therapist specific utilization.
  • Manage Therapist resignations and change of employment process, including the succession plan.
  • Coordinate with the Chief Clinical Officer and Chief Network Officer regarding Therapist specific clinical concerns.
  • Assist in addressing after-hours (evenings, weekends and holidays) urgent therapist requests and operational emergencies.
  • Attend various weekly meetings with NOCD leadership
  • Participate in EOM push, including move-ups, schedule optimization, therapist promotions, and all-hands-on-deck activities.
NOCD logo

About NOCD

Sourced by ZipRecruiter

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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