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Client Technology Manager Jobs in Minnesota (NOW HIRING)

Netrio

Customer Success Manager

Golden Valley, MN · On-site

Provide reporting on current and past results, renewals, upsell forecasts, and client technology ... Manage expectations and be able to say "no". * Monitor multiple projects and report status to team ...

3M

IT EUC Workstation/Client Architect

Maplewood, MN · On-site

$164K - $201K/yr

... d User Computing (EUC) organization. * You determine and own the client architecture for workstation platforms, endpoint management, and security controls, implementing solutions that reduce ...

BI Worldwide

Customer Technology Specialist

Edina, MN · On-site

$25 - $27/hr

Manage day-to-day communication with client teams and customers, including meetings and email ... Technology Manager (CTM) and/or Client Services. * Support ad-hoc requests from CTM, Client ...

BI Worldwide

Customer Technology Specialist

Edina, MN · On-site

$25 - $27/hr

Manage day-to-day communication with client teams and customers, including meetings and email ... Technology Manager (CTM) and/or Client Services. * Support ad-hoc requests from CTM, Client ...

BI Worldwide

Customer Technology Specialist

Edina, MN

$25 - $27/hr

The Customer Technology Specialist (CTS) plays a key role in supporting clients through operational ... Manage day-to-day communication with client teams and customers, including meetings and email ...

BI Worldwide

Customer Technology Specialist

Edina, MN

$25 - $27/hr

The Customer Technology Specialist (CTS) plays a key role in supporting clients through operational ... Manage day-to-day communication with client teams and customers, including meetings and email ...

Osaic

Product Manager

Oakdale, MN · Hybrid

$100K - $138K/yr

... Client Technology Solutions ProductManager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Partner with Product Managers on discovery, solution design, and prioritization activities.

ASCENSUS

Manager, Client Services

Baxter, MN

Ascensus is the leading independent technology and service platform powering savings plans across ... Responsible for managing a staff of associates in the delivery of excellent client service to plan ...

Ascensus, LLC.

Manager, Client Services

Baxter, MN · On-site

Ascensus is the leading independent technology and service platform powering savings plans across ... Responsible for managing a staff of associates in the delivery of excellent client service to plan ...

Osaic

Product Manager

Oakdale, MN · Hybrid

$100K - $138K/yr

Product Opportunity in Advisor & Client Technology Solutions Product Manager Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE ...

Globe Life: Moore Organizations

... loss Manage your own book of business through virtual appointments - Use our proven internal ... Participate in incentive contests, team challenges, and leadership summits. Tech savvy and ...

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Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What are popular job titles related to Client Technology Manager jobs in Minnesota?

For Client Technology Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Minnesota look for?

The top searched job categories for Client Technology Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Client Technology Manager jobs?

Cities in Minnesota with the most Client Technology Manager job openings:

Client Technology Manager jobs near you
Infographic showing various Client Technology Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Technology Specialist

BI WORLDWIDE

Minneapolis, MN • On-site

$25 - $27/hr

Other

Posted 11 days ago

Job description

Customer Technology Specialist

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

Our Automotive Solutions Group is seeking interest for a Customer Technology Specialist.

The Customer Technology Specialist (CTS) plays a key role in supporting clients through operational excellence, data stewardship, and technology-driven problem solving. This role is ideal for someone who is proactive, analytical, and energized by learning how systems work and improving them over time. Candidates should thrive in a fast-paced environment with shifting priorities and be motivated to deliver high-quality support and insights to both internal teams and external clients.

Key Responsibilities

Customer & Program Support

  • Fulfill customer expectations while building and strengthening client relationships.
  • Serve as a subject matter expert for assigned customer data, internal methodologies, and program processes.
  • Communicate program status, issues, milestones, and changes to internal stakeholders via multiple communication tools.
  • Manage day-to-day communication with client teams and customers, including meetings and email correspondence.

Data Management & Quality Assurance

  • Manage customer program data files, including file transfers, data processing, and documentation.
  • Perform ongoing quality control across program data, reporting, and websites.
  • Conduct verification of data, files, and website components throughout the program lifecycle.
  • Utilize SQL and Excel regularly for ad-hoc reporting, troubleshooting, and addressing client questions related to data or processing issues.

Operational Excellence & Continuous Improvement

  • Implement, document, and maintain standard operating procedures for ongoing programs and processes.
  • Provide recommendations to improve business processes and operational efficiency.
  • Maintain and update program documentation within Confluence.
  • Ensure that interactions, appeals, and exceptions are resolved in accordance with program expectations, escalating when necessary.

Project & Initiative Support

  • Manage multiple initiatives simultaneously while adhering to project timelines.
  • Assist in program setup and launch deliverables as directed by the Customer Technology Manager (CTM) and/or Client Services.
  • Support ad-hoc requests from CTM, Client Services, and internal partners.
  • Team Collaboration & Enablement
  • Train or mentor team members, peers, and customers on tools, processes, or program components.
  • Partner closely with CTM and Client Services teams.

Skills & Capabilities

Technical Skills

  • Beginner to intermediate SQL skills. Oracle SQL Preferred.
  • Intermediate Excel expertise.
  • Experience with content management systems and HTML-based tools (e.g., Strongmail).
  • Experience with query tools and understanding of relational databases.
  • Experience working with Jira and Confluence for ticket management and documentation.
  • Familiarity with Smartsheet and Teams environments.

Professional & Analytical Competencies

  • Excellent verbal and written communication abilities.
  • Ability to work professionally with diverse internal and client stakeholders.
  • Strong analytical, critical thinking, and problem-solving abilities.
  • High level of attention to detail.
  • Excellent organization and time-management skills.

Education & Experience

  • BA/BS degree or 2-year technical degree preferred, or equivalent work experience.

Hourly rate is $25.00 to $27.00. The final salary and offer will be determined by the applicant's background, experience, and skills.

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