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Client Support Jobs in Indiana (NOW HIRING)

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

SecondShift Client Support Specialist Shift:2:30pm -;11:00pm, Monday-Friday; holidays and weekends as needed Additional Incentives:?There are no further incentives available beyond what has been ...

DHL

Client Support Specialist

Plainfield, IN · On-site

$23.50/hr

Client Support Specialist Shift: First Shift, Monday - Friday, 8:00 am - 4:30 pm Pay: $23.50 per hour In addition to the general below, the ideal candidate will also possess the following skills and ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday; holidays and weekends as needed Pay: $23.50 per hour Additional Incentives: There are no further incentives available ...

AQUALIS

Client Support Coordinator

Alexandria, IN · On-site

$23/hr

The Client Support Coordinator is responsible for the administration of work order process flows. This includes maintaining up to date and accurate records within external customer portals and the ...

DPDHL

Client Support Specialist

Plainfield, IN

$23.50/hr

Client Support Specialist Shift: First Shift, Monday - Friday, 8:00 am - 4:30 pm Pay: $23.50 per hour In addition to the general below, the ideal candidate will also possess the following skills and ...

DPDHL

Client Support Specialist

Indianapolis, IN

$23.50/hr

Position: First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday; holidays and weekends as needed Pay: $23.50per hour Additional Incentives:There are no further incentives ...

DPDHL

Client Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday; holidays and weekends as needed Additional Incentives: There are no further incentives available beyond what has been ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday; holidays and weekends as needed Additional Incentives: There are no further incentives available beyond what has been ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$23.50/hr

Position: First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday; holidays and weekends as needed Pay: $23.50per hour Additional Incentives:There are no further incentives ...

DHL

Client Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

First Shift Client Support Specialist DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Client Support Specialist Shift: 1st Mon- fri 7a-3:30p Pay:$ 23.50 In addition to the general below, the ideal candidate will also possess the following skills and/or experience: A minimum of (1) one ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Client Support Specialist Shift: 1st Mon- fri 7a-3:30p Pay:$ 23.50 In addition to the general below, the ideal candidate will also possess the following skills and/or experience: A minimum of (1) one ...

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Client Support information

See Indiana salary details

$10

$17

$23

How much do client support jobs pay per hour?

As of May 29, 2026, the average hourly pay for client support in Indiana is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Indiana? For Client Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Indiana look for? The top searched job categories for Client Support jobs in Indiana are:
Client Support jobs near you

Client Support Specialist

DPDHL

Indianapolis, IN • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

DHL Supply Chain is Hiring!? At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat.

Position:SecondShift Client Support Specialist

Shift:2:30pm -;11:00pm, Monday-Friday; holidays and weekends as needed

Additional Incentives:?There are no further incentives available beyond what has been outlined.

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Microsoft office, WMS, TMS, multiclient warehouse and supply chain experience.

  • Assess and address customer needs to ensure satisfaction and build strong, lasting relationships.

  • Resolve customer complaints efficiently by providing timely, appropriate solutions and alternatives, and following up to ensure complete resolution.

  • Serve as the primary liaison between customers and internal teams like warehouse and transportation.

  • Build and maintain trust with customers through clear, open, and interactive communication.

  • Process and accurately input all customer orders and special shipping requests.

  • Track customer orders and proactively communicate status updates and any changes.

  • Coordinate with the operations team on shipping logistics, order tracking, and inventory availability to ensure seamless delivery.

  • Manage all order-related paperwork and maintain organized files for easy access.

  • Maintain and update a current and accurate procedures manual for all client support processes.

  • Run various reports to check product availability and inventory integrity and identify and resolve variances.

  • Contribute to and participate in initiatives that improve safety, quality, and productivity.

  • Ensure all food safety and quality guidelines are followed in all tasks.

  • Crosstrain in various tasks to provide coverage and assistance to other teammembers.

  • Demonstrate strong logical thinking and problem-solving skills to analyze situations, troubleshoot issues, and make sound decisions.

  • Effectively manage multiple tasks and prioritize work to meet deadlines in a fast-paced environment.

SECURITY AND SAFETY

  • Adheres to all company security and inventory control procedures.

  • Maintains a secure work environment and reports any safety or security concerns to management immediately.

  • Upholds all warehouse safety and housekeeping standards to ensure a safe workspace for all team members.

QUALIFICATIONS

  • Education: High school diploma or GED required; some college is a plus.

  • Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment.

REQUIRED SKILLS

  • Excellent verbal and written communication skills in English.

  • Ability to interact with customers professionally and courteously.

  • Basic computer proficiency, including Microsoft Word and Excel.

  • Preferred: Experience with inventory management systems and/or fluency in Spanish.

PHYSICAL REQUIREMENTS

  • The role requires standing, sitting, and moving intermittently throughout the workday.

  • Must be able to perform focused, detail-oriented work.

  • Requires effective sensory, motor, and manual dexterity skills to perform job duties.

Be part of the world's largest logistics company!??DHL Supply Chain has?been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages include:

  • Affordable medical, dental, and vision coverage available beginning on your 30th?day

  • PTO program for all associates, including paid holidays and vacation

  • 401(k) with generous company match

  • Tuition reimbursement program

  • Excellent training and career advancement opportunities

Grow your skills. Shape your world.


xxEmployment Type: FULL_TIME

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