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Client Success Jobs in Waterloo, IA (NOW HIRING)

HCAOA

Caregiver - Conrad

Waterloo, IA · On-site

$18 - $20/hr

On-the-job training for unique client situations. * Give back to those who need you most (our ... We will coach you to success. We're always available to support you and offer you tips to be the ...

Faith & Family Care INC

In-Home Caregiver

Waverly, IA · On-site

$13.25 - $16.75/hr

... client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our ...

Faith & Family Care INC

In-Home Caregiver

Waterloo, IA · On-site

$15 - $16/hr

... client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our ...

MUDD Inc.

Advertising Account Executive

Cedar Falls, IA · On-site

$32K - $40K/yr

Establish new client relationships and manage existing client relationships * Day-to-day contacts ... Consultative sales approach with success in business development, new business and cross-sell ...

Aveanna Healthcare

HHH - Home Health Aide

Fairbank, IA · On-site

$13.50 - $17.50/hr

Communicate verbally with clients, client family members, and Recover Health staff in a ... We know that our care teams make or break the organization's success! Requirements: * 18 years of ...

Aveanna Healthcare LLC

HHH - Home Health Aide

Fairbank, IA · On-site

$13.50 - $17.50/hr

Communicate verbally with clients, client family members, and Recover Health staff in a ... We know that our care teams make or break the organization's success! Requirements: * 18 years of ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Waterloo, IA

Client Success information

See Waterloo, IA salary details

$32K

$81.9K

$138K

How much do client success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success in Waterloo, IA is $81,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,600.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job categories do people searching Client Success jobs in Waterloo, IA look for?

The top searched job categories for Client Success jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Client Success jobs?

Cities near Waterloo, IA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $81,905 per year, or $39.4 per hour.

Caregiver - Conrad

HCAOA

Waterloo, IA • On-site

$18 - $20/hr

Part-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Responsive recruiter
Benefits:
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development

Right at Home is seeking dependable, compassionate CAREGIVERS for the Conrad area to provide companion and personal cares to our clients. Companion care includes light housekeeping, laundry assistance, transportation, medication reminders, meal preparation and participating in activities the client enjoys like puzzles or games. Clients may also need assisted walking, transfers, and exercises. Personal care includes help with bathing, dressing, toileting, and personal hygiene. There is no level of experience or training required as we provide a training and mentoring program to help you be successful. We are looking for a Caregiver with the availability to work some hours during weekdays and weekends
Compensation and Benefits for a Caregiver in Conrad:
  • Competitive Pay- $18-20/hour depending on the type of client and work setting.
  • Flexible schedules
  • Unlimited telehealth visits with Teladoc
  • Health insurance offered after 60 days with a 30-hr work week minimum
  • Referral Program
  • Savings/Retirement plan
  • Next-Day Pay with Tapcheck
  • Lyft Emergency Transportation Service
  • Ongoing paid training and development
  • On-the-job training for unique client situations.
  • Give back to those who need you most (our clients need you now more than ever before!).
  • Paid travel time in between clients and paid mileage.
  • Extremely positive work environment.
  • Access to leadership.
  • Recognition, celebrations, and great team interactions!

What you will do as a Caregiver in Conrad:
  • Provide light housekeeping, do laundry, make meals.
  • Transport clients to appointments or the store.
  • Assist with personal cares like transfers, toileting, showers, hygiene.
  • Medication reminders, life management.
  • Provide companionship with engaging activities and ensure client safety.
  • Report changes in condition or concerns around the well-being of the client.
  • Delegated nursing tasks like catheter care, medication administration, etc with training by RN.
  • Follow agency policies, procedures, and protocols

Requirements of a Caregiver in Conrad:
  • Valid Driver's License
  • Must have own vehicle with proof of adequate car insurance
  • Be able to safely operate a vehicle in compliance with all applicable laws and regulations with or without reasonable accommodations
  • Previous experience as a professional caregiver
  • Pass background check
  • Ability to be reliable and dependable
  • Desire to care for older adults, keeping them safe and independent in their homes
  • Read, write, speak, and understand English with or without reasonable accommodations as needed for the job

IND123
Compensation: $18.00 - $20.00 per hour
Waterloo is locally owned and operated, was established in 2022, and our mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care driven by our Joint Commission accreditation, Right at Home Best Practices, and the Golden Rule each and every day in Central Iowa. However, we couldn't do it without having the Right People. Our Care Team members need to be passionate about serving our clients and committed to providing the personal care and attention of a friend, whenever and wherever it is needed. More health care is being provided in the home and the vast majority of people would like to age in place, independently, at home. So, the demand for our type of services will continue to grow.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who exemplify our core values- being Compassionate, Professional, Adaptable, Dependable, and who serve as Advocates for their clients thus improving their quality of life.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
  • We will help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
  • We will coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
  • We will keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
  • We will celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay and other benefits.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
Home Care Association of America logo

About Home Care Association of America

Sourced by ZipRecruiter

The Home Care Association of America (HCAOA), based in Washington, DC, US, serves as a leading industry voice of home care. Known for its active advocacy and robust resources in the home care industry, it caters to what can be termed as one of the most rapidly growing industries in the United States. As a trade organization, HCAOA represents over 3,000 companies that employ more than half a million workers across the nation. The association was established with a mission to provide resources that empower home care providers to effectively and ethically grow their business. Besides this, the HCAOA also aims to promote the delivery of high-quality, affordable home care services to the nation's ageing population.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2002

Social media

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