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Client Success Jobs in Marion, IA (NOW HIRING)

ViClarity, LLC.

Director of Audit Services

Iowa, IA · On-site

Kerry (Ireland), with a growing presence in the United States, we're committed to delivering excellence through innovation, service, and client success. We are hiring a Director of Audit Services to ...

Omni Digital Group

Video Editor

Coralville, IA · On-site

$42K - $47K/yr

Demonstration of company core values: innovation, energy, growth, and client success. * Use of PTO days per quarter (target: 3-5 days). Employment Type: FULL_TIME

Cox Automotive

Vehicle Mobile Inspector II

Iowa, IA · On-site

$16.59 - $24.86/hr

Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success. Work effectively within a continuous improvement and Lean environment, contributing to ...

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All JobsClient Success JobsClient Success Jobs in Marion, IA

Client Success information

See Marion, IA salary details

$32.4K

$82.8K

$139.6K

How much do client success jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client success in Marion, IA is $82,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Marion, IA?

The most popular types of Client Success jobs in Marion, IA are:

What job categories do people searching Client Success jobs in Marion, IA look for?

The top searched job categories for Client Success jobs in Marion, IA are:

What cities near Marion, IA are hiring for Client Success jobs?

Cities near Marion, IA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Marion, IA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $82,815 per year, or $39.8 per hour.

Success Manager - Total Child

Four Oaks

Cedar Rapids, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

What you will do?
As the Success Manager you will be responsible for assuring the success of children and youth involved in Four Oaks' TotalChild strategy from initial referral to adulthood. Analyzes issues affecting youth, and develops and oversees execution of a holistically-informed client/family plan that delivers internal and external services necessary to quickly achieve stability. The Success Manager also ensures a successful transition to ongoing care in order to ensure Four Oaks identifies and mitigates potential risks through adulthood. Specific responsibilities include:
  • Engage family and youth to build relationships, trust and a working partnership necessary for long-term success of clients.
  • Utilize Four Oaks assessment processes after referral.
  • Identify root causes of instability in all primary life domains - education and employment, community, family and the youth him/herself.
  • Independently utilize professional judgment to pinpoint goals which build skills necessary to reduce identified impairments in the life domains.
  • Determine supports and services (internal and external to Four Oaks) critical to the achievement of successful outcomes.
  • Develop Stability Plan that establishes clear, measurable and time-limited outcomes

Holistic Service Delivery
  • Collaborate with internal and external providers to deliver cost-effective skill development and supportive services required to achieve planned outcomes.
  • Conduct Success Team Meetings with Strategy Team and other necessary participants.
  • Continually build relationship and satisfaction with youth and familird through ongoing and effective personal contacts and structured meetings.
  • Document progress and share necessary information with Strategy Team members in order to ensure all providers understand and align services to accomplish critical goals.
  • Drive the execution of Stability Plan action steps to ensure service providers are meeting/exceeding intended outcomes.

Why Work here?
We are more than a team, we are family! Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for:
  • Medical, dental & vision insurance
  • 401k Retirement plan
  • Growth & Advancement opportunities
  • Competitive Wages
  • Excellent paid leave time package
  • 7 paid holidays
  • Business casual work environment
  • Educational discounts
  • Fitness Center Discounts

What you need:
To qualify you need aBachelors degree plus eight (8) years of relevant experience. A Minimum of two (2) years of supervisory or case management experience in a direct service environment is required.

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